AGI Global Logistics is a comprehensive provider of international transportation, logistics, and courier services. The company specializes in various freight solutions, including Air Freight, Sea Freight, Rail Freight, and Road Freight. AGI Global Logistics offers additional services such as customs clearance, documentation, and marine cargo insurance, catering to a diverse clientele ranging from small businesses to large corporations seeking reliable logistics support. With a network of over 250 locations worldwide and a dedicated team of 140 professionals, AGI Global Logistics is equipped to handle approximately 95,000 shipments annually. The company's expertise in freight forwarding and warehousing solutions ensures timely and efficient delivery of cargo, making it a suitable partner for businesses looking to streamline their supply chain operations. AGI Global Logistics holds relevant industry accreditations, reinforcing its commitment to quality service in the logistics sector.
AGI Global Logistics receives high praise from many customers for their exceptional service and responsiveness. Reviewers frequently highlight the company's friendly and helpful staff, noting their professionalism and commitment to ensuring smooth shipping processes.
Many express satisfaction with AGI's efficiency, timely deliveries, and competitive pricing, making them a preferred choice for both personal and business shipping needs. However, a few critical reviews mention issues with parcel tracking and delays, particularly concerning small shipments that have experienced unexpected detours. Additionally, some customers express frustration over payment terms and communication regarding financial agreements.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 47 | 100% | +0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 2 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 8 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | 3.0 | 2 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 1 |
| Jun 25 | 5.0 | 4 |
| Jul 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 47 most recent reviews.
“Great service and an incredibly responsive team”
“like client they don t pay in order agree 45 days after unload, now they say 45 days end of the month 5 loads BE to U...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.7 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | −15% | 47 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | — | 1,000 |
Bottom line: AGI Global Logistics is #1 of 5 on overall rating in this group.
47 reviews of AGI Global Logistics. Filter by what matters to you.
Have previously worked with Henry Long who was extremely helpful and accommodating. This time around working with Jacob Fisher and has been a joy to work with. Helpful and direct, in was was a tricky situation he made it easy. Look forward to building a lasting relationship
We can't fault the service we receive from AGI, the customer service from Bobby, Marcus and their team is second to none. We have been using AGI for the past year for shipments from Germany, France, Australia and Italy, to name a few. Would highly recommend.
Had a very last minuet request from one of our customers that needed a part urgently, but the part was in Scotland and the customer was in Norwich. We contacted Gary at AGI, and he was able to mobilise the same day and got the parts shipped and delivered the same day saving our customer further downtime on their power plant! Great customer service and will certainly use again and recommend.
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Jens Dunne is the star of the show at AGI , he makes the whole process seemless for us, the best hauliage company we have worked with thanks to Jens .
Excellent friendly service and support, no issues recommending this company.
Paul Lewis and Tom Wright are excellent to deal with. They make shipping an easy process, support is second to none. Quoting they are always first back, price wise always spot on. But for me its the service you get, it makes all the difference. They genuinely care about your business and as such do everything they can to make things easy and hassle free. In the rare occasion a delay has happened they are always striaght on it with solutions and assistance. They are my number 1 choice always.
Great expercience, with a very helpfull Folkstone desk - Matt B. . I will certainly use this company for future custom support when importing in the EU.
Lottie at AGI Bristol was superb in her professionalism and cheerfulness when dealing with my import. I will certainly use AGI Bristol again. Highly recommended !!
I have hired company to do import from China. Had to cancel the job(didn't meet deadline). Company keep sending invoice to pay even they have not completed the job. When tried to sort out the problem they have not answered my phone calls or replied to the emails. Do not recommend.
Hassan and the team at Pontypridd are a dream to work with. We use them for our air sea and even rail requirements. Excellent customer service and communication always with them. Thanks guys
Simon and the team (Tea,Ella and Sasha) at AGI have been great from day one. We have been dealing with them for over 2 years and in that time have they have become integral in helping our business run smoothly. Key skills from this company is communication. Thanks from all here at Termination Technology
We have now chosen AGI Global to be our carrier of choice due to the service and personal touch offered. No size of compliment is enough for this team of really great people.
Lisa, Tea and AGI team have been amazing. We started working with AGI in the middle of last year after being approached by Lisa. The timing was perfect as i was facing issues with our stalwart agents and wanted to give AGI the opportunity. All I can say is they nailed it, sorted the whole process for me without me having to get regularly involved. But they really showed their worth when I faced issues and they took control and found a solution. AGI Global are now a firm partner for Blue Badger and hope they will be for years to come.
AGI Global Logistics is a comprehensive provider of international transportation, logistics, and courier services. The company specializes in various freight solutions, including Air Freight, Sea Freight, Rail Freight, and Road Freight. AGI Global Logistics offers additional services such as customs clearance, documentation, and marine cargo insurance, catering to a diverse clientele ranging from small businesses to large corporations seeking reliable logistics support. With a network of over 250 locations worldwide and a dedicated team of 140 professionals, AGI Global Logistics is equipped to handle approximately 95,000 shipments annually. The company's expertise in freight forwarding and warehousing solutions ensures timely and efficient delivery of cargo, making it a suitable partner for businesses looking to streamline their supply chain operations. AGI Global Logistics holds relevant industry accreditations, reinforcing its commitment to quality service in the logistics sector.
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