AGI Global Logistics is a comprehensive provider of international transportation, logistics, and courier services. The company specializes in various freight solutions, including Air Freight, Sea Freight, Rail Freight, and Road Freight. AGI Global Logistics offers additional services such as customs clearance, documentation, and marine cargo insurance, catering to a diverse clientele ranging from small businesses to large corporations seeking reliable logistics support.
With a network of over 250 locations worldwide and a dedicated team of 140 professionals, AGI Global Logistics is equipped to handle approximately 95,000 shipments annually. The company's expertise in freight forwarding and warehousing solutions ensures timely and efficient delivery of cargo, making it a suitable partner for businesses looking to streamline their supply chain operations. AGI Global Logistics holds relevant industry accreditations, reinforcing its commitment to quality service in the logistics sector.
AGI Global Logistics has a positive customer experience.
AGI Global Logistics receives high praise from many customers for their exceptional service and responsiveness. Reviewers frequently highlight the company's friendly and helpful staff, noting their professionalism and commitment to ensuring smooth shipping processes.
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Many express satisfaction with AGI's efficiency, timely deliveries, and competitive pricing, making them a preferred choice for both personal and business shipping needs. However, a few critical reviews mention issues with parcel tracking and delays, particularly concerning small shipments that have experienced unexpected detours. Additionally, some customers express frustration over payment terms and communication regarding financial agreements.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.7
47
100%
+0.4
● Low
4.7 / 5 overall
=
47 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.4▲ 0.4
12-month avg
4.7
All-time
4.7
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
2
Sep 24
5.0
1
Oct 24
—
0
Nov 24
5.0
8
Dec 24
5.0
1
Jan 25
—
0
Feb 25
3.0
2
Mar 25
5.0
1
Apr 25
5.0
1
May 25
5.0
1
Jun 25
5.0
4
Jul 25
3.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 47 most recent reviews.
Top praiseof 43 positive reviews
Customer service60%
26 mentions
Delivery30%
13 mentions
Helpful support23%
10 mentions
Fast & efficient19%
8 mentions
“Great service and an incredibly responsive team”
On “Customer service” · Jul 15, 2025
Top complaintsof 4 negative reviews
Payment issues75%
3 mentions
“like client they don t pay
in order agree 45 days after unload, now they say 45 days end of the month
5 loads BE to U...”
On “Payment issues” · Feb 21, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
Overall rating and review count for this company and similar companies
The whole team at AGI are outstanding. Professional and on the ball. They have such great knowledge of their trades and i can not ask for more from them. Love speaking with everyone and look forward to many years ahead in this ever growing friendship and relationship.
Excellent service, Helpful and Friendly Team and Very good Rates
Set up my business in January and have used AGO Global Logistics exclusively for my international shipping. Both on import and export consignments. Ranging from one pallet to 20ft containers. Rates are fair and the services is excellent, with someone always keeping me up to date regarding my shipments along the way. From collection to delivery and assisting with complex documentation.
We are a transport company and completed some deliveries for AGI, the only thing is we area still waiting a payment in August for a June invoice! Despite several emails & phone calls the debt remains unpaid, account shave our invoices and details of the job and nothing is disputed!
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Russell and his team went above and beyond to help us find suitable transport in such short notice. Nothing was too much trouble and even came to meet us in person to make sure they understood our needs. We will definitely be using these guys again in the future!
So refreshing to find a shipping company that really cares! Chloe was really patient and helped me with all the paperwork, finding the correct export codes etc. as I have never sent anything by freight before. Her communication was brilliant, as was Lottie's and the others involved.
The drivers who collected and dropped back were really friendly and polite. The shipment was all smooth and arrived safely and on time. I can't wait to use their services again, I highly recommend them.
We have recently moved all our international shipping requirements over to AGI.
"So glad we did".
Very helpful, very professional and great communications.
AGI Global has impeccable customer service making sure they are with you throughout the journey. Had a few freight forwarders but nothing comes close, thank you
AGI Global Logistics is a comprehensive provider of international transportation, logistics, and courier services. The company specializes in various freight solutions, including Air Freight, Sea Freight, Rail Freight, and Road Freight. AGI Global Logistics offers additional services such as customs clearance, documentation, and marine cargo insurance, catering to a diverse clientele ranging from small businesses to large corporations seeking reliable logistics support.
With a network of over 250 locations worldwide and a dedicated team of 140 professionals, AGI Global Logistics is equipped to handle approximately 95,000 shipments annually. The company's expertise in freight forwarding and warehousing solutions ensures timely and efficient delivery of cargo, making it a suitable partner for businesses looking to streamline their supply chain operations. AGI Global Logistics holds relevant industry accreditations, reinforcing its commitment to quality service in the logistics sector.