Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	1.7	100	100%	—	● Medium

1.7 / 5 overall

100 reviews across 1 scored source

How fake risk works ⓘ

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Delivery	Quality	Trend	Reviews
AmazonThis company	1.7 out of 5 (poor)	100 out of 100	1.4 out of 5 (poor)	1.4 out of 5 (poor)	1.4 out of 5 (poor)	—	100
Etsy	1.3 out of 5 (poor)	100 out of 100	1.2 out of 5 (poor)	1.2 out of 5 (poor)	1.2 out of 5 (poor)	—	1,000
Michaels Stores	2.9 out of 5 (fair)	100 out of 100	2.5 out of 5 (poor)	1.3 out of 5 (poor)	1.9 out of 5 (poor)	+4%	1,000
Red Run	4.9 out of 5 (good)	100 out of 100	5.0 out of 5 (good)	4.9 out of 5 (good)	4.9 out of 5 (good)	+2%	397
BARCA Stores	2.6 out of 5 (poor)	100 out of 100	2.2 out of 5 (poor)	2.7 out of 5 (poor)	3.0 out of 5 (fair)	+12%	368

Bottom line: Amazon is #4 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 1.4).

Amazon FAQ

Quick answers to the questions people ask most.

What is Amazon Prime and what benefits does it include?

Amazon Prime is a paid membership program that offers various benefits including free shipping on eligible items, access to Prime Video streaming service, and Prime Music. Members also get early access to certain deals and exclusive offers. The membership is available as monthly or annual subscriptions.

How can I track my Amazon order?

You can track your order by signing into your Amazon account and visiting 'Your Orders' section. You'll see real-time tracking information including shipping updates and estimated delivery dates. Amazon also sends email and text notifications with tracking details if you've opted in for them.

What is Amazon's return policy?

Most items sold by Amazon can be returned within 30 days of delivery for a full refund. Items must be in original condition and packaging. Some categories like electronics or software may have different return windows, and certain items may not be returnable.

How do I contact Amazon customer service?

You can contact Amazon customer service through your account by going to 'Help & Customer Service' and selecting 'Contact Us.' Options include live chat, phone callback, or email support. Customer service is available 24/7 for most issues.

All 12 questions →

Does Amazon offer same-day or next-day delivery?

Amazon offers various delivery options including same-day and next-day delivery in select areas for eligible items. Availability depends on your location, the item, and your membership status. Prime members typically have access to faster shipping options at no additional cost.

How do I cancel my Amazon Prime membership?

You can cancel your Prime membership by going to 'Your Account,' then 'Prime Membership,' and selecting 'End Membership.' If you haven't used Prime benefits, you may be eligible for a full refund. You can also choose to not auto-renew instead of immediate cancellation.

What payment methods does Amazon accept?

Amazon accepts major credit and debit cards, Amazon gift cards, and bank accounts for direct payment. They also offer Amazon Pay for purchases on other websites and accept various digital wallets. Payment options may vary by region and item type.

Amazon reviews & trust report

Amazon has a poor customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 15 positive reviews

Top complaintsof 79 negative reviews

How it compares

Reviews

Customer reviews (100)

Keep on failing to deliver items after…

Bad experience

Customer service

Amazon FAQ

What is Amazon Prime and what benefits does it include?

How can I track my Amazon order?

What is Amazon's return policy?

How do I contact Amazon customer service?

Does Amazon offer same-day or next-day delivery?

How do I cancel my Amazon Prime membership?

What payment methods does Amazon accept?

Alternatives to Amazon

Etsy

Michaels Stores

Red Run

BARCA Stores

Dimension Stores

lululemon.uk

The CrowdTrust Experience⭐

Il servizio è nettamente in…

niente di nuovo sotto il sole

Pathetic delivery driver.

Amazon.com has always had a confusing…

I wish I can give negative stars

Non esiste assistenza clienti

Account wordt gesloten als je met klacht doet van kapotte artikelen

really disappointing

shambles support. If I could do less I would

Mai più la spesa tramite Amazon

Totalt värdelöst

Wszystko super!

Fup og fidus firma

Tevreden

Amazon gets bigger service get worse

Sicuramente il posto dove trovare…

Your Greedy Ad Scam is the Final Straw

How do I leave a review for a product I purchased?

What is Amazon's A-to-Z Guarantee?

Can I change or cancel my order after placing it?

How do I set up Amazon Subscribe & Save?

What should I do if my Amazon package is lost or stolen?

About Amazon

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