Amtico reviews & trust report

L Kerswell

1 review

Jun 22, 2025

Not suitable for rooms with patio doors

KEITH

1 review

Apr 10, 2025

So difficult to clean it properly!…

Mrs L

1 review

Apr 4, 2025

Very disappointed.

customer

1 review

Mar 14, 2025

1)Scratches very easily and no warranty…

Mr Bryn Wulff-John

1 review

Feb 12, 2025

As much as this amtico laminate product…

Zeva2011

1 review

Jul 6, 2024

I thoroughly regret purchasing Amtico…

I thoroughly regret purchasing Amtico LVT flooring. I visited a local flooring shop and they recommended Amtico and it was their best seller, the shop was also recommended to me so thought I would be in good hands. So, I locked down the flooring choice but when the independent fitter came round and commented that the quality wasn't as good as it once was and it wasn't even made in the UK anymore. I spoke the shop and wanted to explore other options to, only for them to assure me the quality was good and the particular LVT I opted for was made in England. They went on to say it is very durable and highly scratch resistant. I guess I believed it. Now not long after installation, I have a floor that is covered with scratches, and this is in a low footfall with shoes on area. I'm not sure how they can even sell this garbage to people and call it highly scratch resistant. Wasted thousands of pounds on flooring that is not fit for purpose. Update: thanks for your response, I will reach out to you soon as it is becoming evident the store I purchased your product from doesn't care and isn't bothered about resolving this issue - they have been paid, right - so what do they care!

customer

1 review

Jan 23, 2024

Opposite of hard-wearing and scratch resistant

We wanted a hard-wearing floor that would work with underfloor heating and be more scratch-resistant than real wood. Opted for Amtico Spacia in the click smart range. Multiple planks have warped when the underfloor heating has turned on, making the floor feel uneven and the click smart mechanism has even snapped in a couple of places so we've had to pay to replace those planks already. Also the floor scratches SO easily - even the slightest movement of a chair is enough to leave an obvious white scratch. Really disappointed when we spent so much money to choose a high-end product.

Shirley

1 review

Feb 20, 2023

So disappointed with Amtico we told our…

So disappointed with Amtico we told our supplier that we wanted heavy duty scratch proof as we have children and dogs.. it’s awful scratches easily and needs maintenance to keep it looking good, paid a lot of money would have been better getting cheap laminate

james Beveridge

1 review

Dec 8, 2022

amtico brochure

Got the amtico brochure, loads of pictures, but nothing on floor preparation to lay, selection of product would depend on complexity of this. A useless brochure.

Carol Hall

1 review

Oct 1, 2022

I recently had Amtico flooring fitted…

I recently had Amtico flooring fitted in my kitchen about 6 weeks afo. Frankly very disappointed. When the fitters left I noted about 30 glued stains on the floor. I am 80 years of age and had to get down on hands and knees to remove them. Some are still there as I have not felt like tackling them. Not only that but so disappointed with the floor itself. It shows up every bit of spillage however small it is. I have had all types of flooring over the years and never, ever have I had to sweep, clean the floor every day. It cost me £4,300 to put down. I was expecting a type of floor that I did not have to worry about but I did not get that.

Giles Hicks

1 review

Jul 14, 2022

Amtico got the order wrong, takes ages to correct it

Ordered some Designers Choice Polygon key through a retailer on 19th May (plus other Amtico and Karndean orders). The retailer and I made the design very clear with a diagram. It took 5 weeks to come, then when it arrived we discovered that Amrico got the design incorrect (their fault). No worries I thought, I am sure they will expedite a new order as it's their error. I reported the issue on 1 July and was told it would be 18 July when I'd get the corrected order. This was a pain as we cannot fit a toilet and plinths until the floor is done. Had a call today to say it's now going to be 26 July, nearly 4 weeks to correct their own error! This means I am now a month behind finishing a house and letting it to tenants, they are holding up three trades. No amount of begging will make it quicker apparently. Rubbish service. If you read the reviews on this site you can see Amtico don't even bother to comment to try and resolve issues. What a poor brand. UPDATE: I sent them all the details as requested on 29 September.... I've heard nothing from them in six weeks!

Richard

1 review

Jun 17, 2022

Very very poor product, no back up.

Have Amtico's so-called Luxury Vinyl Tiles in our kitchen. Almost immediately they started warping and the joins started opening up near our bifold doors, so much so that they are now a significant trip hazard. This is in Northern Scotland, so hardly a mediterranean heat situation. Complete garbage and Amtico absolutely do not want to acknowledge that there is a problem with this product, never mind do anything about it. Avoid, avoid, avoid. [EDIT] The floor was the 'Click' product. I'm updating this as Amtico sent round a representitive to look at the floor, and while he felt that there were problems with the way it had been laid, admitted that it got too hot and warped in front of our bifold doors. Amtico (and Magnet, the supplier, who knew fine well where the tiles would be laid and should not have sold them to us) have now supplied a glue-down tile which will hopefully solve the problem, although we have to pay to have it fitted. The guy from Amtico was pleasant to deal with, I have added a star for this.

EH

1 review

Jan 2, 2022

Avoid the click

Have Amtico click in our kitchen diner and wouldn't recommend it, scratches very easily and shows up every mark. I had all new floors done in various materials and this has been the only one I regret.

Gareth Green

1 review

Apr 23, 2020

The floor looked great to be fair…

The floor looked great to be fair however after having the floor down for 2 years its looks in poor condition due to how easy it marks, I used coasters under my table chairs however the floor has still heavily marked. Kids traffic is no good for this type of flooring. Shame for the cost!

Paul Coakley

1 review

May 7, 2019

I have had no help in dealing with a…

I have had no help in dealing with a company recommended by Amtico. This is an otherwise excellent company, though I have been waiting over 1 year to have the matter of a poorly fitted floor rectified. 1 June 2019 This is an update. Amtico I must say have responded well and engaged their recommended installer on my behalf. I am hopeful now of a good outcome, however I will update again in a few weeks time.