Amtico is a leading provider of luxury vinyl flooring, offering a diverse range of products designed for both residential and commercial spaces. The company's extensive selection includes various collections, such as the premium Amtico Signature, which features unique designs and intricate laying patterns, and the Designers’ Choice collection, which simplifies the flooring selection process with pre-designed options. Amtico's products are crafted in Britain, emphasizing quality and craftsmanship to ensure durability and aesthetic appeal.
Targeting homeowners, interior designers, and commercial businesses, Amtico aims to meet the flooring needs of a wide array of customers seeking stylish, functional, and resilient flooring solutions. With an emphasis on creativity and customization, Amtico provides customers with the tools to create distinctive interiors that reflect their personal style.
Reviewers generally appreciate Amtico for its high-quality flooring and extensive design options, often highlighting the product's durability and aesthetic appeal. Many customers express satisfaction with the professional and friendly service received during the purchasing and installation process, noting that the flooring has transformed their homes and adds a "wow factor." However, some consumers report challenges with cleaning the floors, particularly in removing glue residue, which detracts from their overall experience.
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Additionally, a few reviews mention concerns regarding warranty issues when installations are handled by third parties. Despite these criticisms, the majority of feedback remains positive, emphasizing the quality and visual impact of Amtico products. Overall, Amtico is viewed favorably for its flooring solutions.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.7
280
100%
● Low
3.7 / 5 overall
=
280 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2025.
Last 3 months
4.8
12-month avg
4.6
All-time
3.7
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Dec 24
4.5
13
Jan 25
4.7
11
Feb 25
4.4
17
Mar 25
4.6
19
Apr 25
4.3
14
May 25
3.9
14
Jun 25
4.6
17
Jul 25
5.0
11
Aug 25
4.6
7
Sep 25
4.9
23
Oct 25
4.8
23
Nov 25
4.4
12
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 280 most recent reviews.
Top praiseof 184 positive reviews
Customer service15%
27 mentions
Quality11%
21 mentions
Easy to use11%
21 mentions
Selection11%
20 mentions
“Great service from start to finish and an amazing product which has transformed our home, it certainly gives it the w...”
On “Customer service” · Nov 21, 2025
Top complaintsof 87 negative reviews
Pricing23%
20 mentions
Quality17%
15 mentions
Customer service16%
14 mentions
Payment issues14%
12 mentions
“I went to look at Amtico products in a local shop”
On “Pricing” · Oct 23, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Improvement.
Overall rating and review count for this company and similar companies
The product looks excellent - seems top quality. Fitted very well so I would have given a full five star score. However we didn’t realise the complexity of getting the correct type of runner and door mat. Some better advice on this would have been welcomed.
However can’t fault the quality of the flooring itself.
The overall look and quality are excellent. It was fitted by the flooring company on time and professionally done. I would of like it to have be given a small amount of cleaning products with the purchase, and were to obtain it from.
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The contractors were brilliant but beware the dust!
The contractors were brilliant and the finished product was better than could be expected. We are very satisfied with the result. However the dust created while the floor was ground down was unbelievable. We had not been warned how awful it would be. It penetrated everywhere in the house.
Got Amtico Spacia Sun Bleached Oak fitted by our builders subcontractors in late 2020. By this year it had suffered significant colour change. When I contacted Amtico they couldn’t have been more helpful and now I have a brand new floor. I would have given five stars but reduced to four stars as it’s a shame the original flooring was not of the standard we expected.
Bought Amtico floor for the hall, kitchen and lounge of our bungalow back in November 2020. After three years a large area in front of the patio doors had faded and turned a very light green due to UV damage. Beware of this if you are planning to purchase a light-coloured Amtico floor for areas exposed to long-term direct sunlight. I contacted our floor fitter and the company about this issue. Initially, I thought Amtico were just ignoring me but it turns out they simply wrote down my e-mail address incorrectly. They have now offered to replace upto 20 square meters of flooring for free which is more than fair considering how common UV damage to flooring must be.
I've read the bad reviews and agree that Amtico aren't perfect, but no LVT product is! All hard flooring will scratch, you've got to do your part (furniture leg protectors, door mats, regular sweeping) and you can buy the stripper and dressing to refresh it from time to time. I've had the Signature rustic wood finish installed (sometimes called Barnwood I think) and the textured finish disguises any scuffs and scratches. My advice would be to just be savvy with your colours choices. If you want smooth and shiny then you have to do your part and give it some TLC that's all. The Amtico One retailer we used talked us through all this in the first place so we knew what to expect. If you pay that bit extra for an approved installer then you'll get a finished result that befits a high end product. Maybe that's where others have gone wrong. Also, I've got gluedown Amtico, not click (I noticed bad reviews for click) and the retailer told us the sub floor prep had to be bang on for the product to look good, thankfully the Amtico One installers do this so I've had no issues there either. Bit unfair to blanket Amtico with the bad reviews if it's either the end user or the installer that's where the fault lies but I suppose that's what happens on forums like this!
Although there was an issue with my Amtico with fading, the company quickly rectified it and arranged a full replacement within a very quick time frame. The customer service was amazing.
Amtico was a little pricey but I wanted to go with an established brand (bonus that they’re British) & am so glad I did. Fitting was a bit of a faff as I had to have a subfloor laid, but once that was down the parquet went down so quickly! It looks gorgeous & is so realistic. I’ve been really careful to add felt pads to the bottom of chair legs etc. to avoid scratches & six months later, so far so good! 🤞🏼
I had laminate in my old house & this is worlds apart!
I’d never buy Amtico again- awful colour change from having a mat down. Apparently it’s not covered by their warranty our retailer has said - it looks awful In our now 2 year old extension 😡 So much for a 25 year warranty!
Currently in discussions with Amtico so hopefully I will be able to change this review soon as the majority of the floor is lovely.
Update - the situation is being monitored and they are keen to help so I will update again
Amtico is a leading provider of luxury vinyl flooring, offering a diverse range of products designed for both residential and commercial spaces. The company's extensive selection includes various collections, such as the premium Amtico Signature, which features unique designs and intricate laying patterns, and the Designers’ Choice collection, which simplifies the flooring selection process with pre-designed options. Amtico's products are crafted in Britain, emphasizing quality and craftsmanship to ensure durability and aesthetic appeal.
Targeting homeowners, interior designers, and commercial businesses, Amtico aims to meet the flooring needs of a wide array of customers seeking stylish, functional, and resilient flooring solutions. With an emphasis on creativity and customization, Amtico provides customers with the tools to create distinctive interiors that reflect their personal style.