Professionals
The driver and drivers mate was very polite and friendly, provided excellent service, not shore how you can improve that. Guys deserve a pay rise

ASB Delivery Services is a UK-based logistics provider specializing in delivery, courier, and warehousing solutions for a diverse range of sectors, including retail, fashion, footwear, and eCommerce. With over a decade of experience, the company offers reliable and efficient transportation of goods from the point of origin to the point of consumption, catering to both commercial and individual clients. The company's services include real-time tracking, competitive pricing, and a modern fleet equipped with the latest route management technology to ensure timely deliveries. ASB Delivery Services is committed to maintaining high standards and security throughout the logistics process, making it a trusted partner for businesses and individuals seeking dependable delivery solutions.
ASB Delivery Services receives overwhelmingly positive feedback, with customers frequently praising the friendly and helpful delivery crew. Reviewers highlight the excellent service, noting that the staff is punctual and communicative throughout the delivery process.
Many express appreciation for the care taken during deliveries, such as ensuring items are placed exactly where requested and maintaining cleanliness by removing shoes before entering homes. However, a few complaints arise regarding specific delivery issues, particularly related to sofa deliveries, where some customers felt misinformed about delivery times or faced challenges with large items. Despite these minor concerns, the overall sentiment remains highly favorable, with consumers consistently expressing satisfaction with the service provided.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 456 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 11 |
| Sep 24 | 5.0 | 16 |
| Oct 24 | 5.0 | 30 |
| Nov 24 | 5.0 | 21 |
| Dec 24 | 5.0 | 21 |
| Jan 25 | 5.0 | 10 |
| Feb 25 | 4.8 | 28 |
| Mar 25 | 4.6 | 18 |
| Apr 25 | 5.0 | 22 |
| May 25 | 4.9 | 7 |
| Jun 25 | 4.8 | 40 |
| Jul 25 | 5.0 | 26 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 456 most recent reviews.
“Friendly, polite & helpful delivery crew”
“Delivery never arrived and no communication from customer services advising this”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | −3% | 456 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 3.0 out of 5 (fair) | 4.4 out of 5 (good) | — | — | 1,000 |
Bottom line: ASB Delivery Services is #1 of 5 on overall rating in this group.
456 reviews of ASB Delivery Services . Filter by what matters to you.
The driver and drivers mate was very polite and friendly, provided excellent service, not shore how you can improve that. Guys deserve a pay rise
Excellent communication via e-mail and text. On time delivery with regular updates. Great team of delivery drivers who handled our two sofas with care.
Perfect service
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A driver przemek glogiewicz and helper found very helpful and co operative.
Excellent Service- Friendly, polite, efficient & professional delivery staff kept me well informed on delivery dates, delivery times, and plan of action. Dawid & his delivery partner removed their shoes indoors & removed all items of packacking in a single box, which they left with. I cannot praise the delivery team highly enough, thank you for an excellent job well done.
Good communication, excellent delivery team
Delivered on time and was kept in touch . No problems
Tons of accurate timely communication in advance....emails texts voicemails....turned up on time as planned. delivered my sofa without a problem...robert and peter were courteous, polite, tidy and swift. they delivered (and built) my sofa to my 4th floor flat in less than 20 minutes!!! absolutely awesome. 11/10!!!
Got an early morning delivery from Ariel and Bengy. They were both great. Very friendly and worked well. They respect our property and talked us through the purchase.
Dishonest. Keep all comms for your records & ask for any details in written format. They caused damage to floorboard & had responded via someone named "Daniel", with saying they had opened up a claim on insurance & that it could take a while. So then said they would need 2 quotes for them to sort it. After asking several times for the insurance details, it was always ignored & never given. From Nov- Jan, they gave the same answers, then stopped all contact & ignored all. They have since told the retailer, who they were delivering for, that they have decided they caused no damage & came up with the idea that it must've been moved after delivery. Completely contradicts all their previous contact & stance. Their conclusive "idea" was unsubstantiated & there was literally nowhere else that the delivered sofa could've fitted; so not moved. Conclusion: They are dishonest incompetent, timewasters, unprofessional & contradicting with no substance. Steer clear & avoid. They must be cheap to be employed, but not worth the issues they bring.
Lovely gentle men delivers my item,I am so pleased
The guys were great, gave us plenty of notice on when arriving and placed all the items in the room we wanted , even setup the sofa for us and took all the rubbish, you really can’t ask for more. Thanks ASB, shame all delivery company’s aren’t as pleasant and helpful as you. Thank you!!
The 2 men who delivered my furniture were very helpful and polite I couldn't have asked for anyone so good at looking after my property when managing the furniture through my home very happy
had a sofa delivered this morning by this company, the guys - Przemek and Pawel, both very friendly and efficient, kept in touch prior to arriving, confirming via sms exact time, all went smooth, in and out within half hr... delivered, unpacked, put together, all very efficient... 100% satisfaction and would defo recommend to others... thank u guys, great job, Viola
Delivery men polite and helpful. Thank you.
ASB Delivery Services is a UK-based logistics provider specializing in delivery, courier, and warehousing solutions for a diverse range of sectors, including retail, fashion, footwear, and eCommerce. With over a decade of experience, the company offers reliable and efficient transportation of goods from the point of origin to the point of consumption, catering to both commercial and individual clients. The company's services include real-time tracking, competitive pricing, and a modern fleet equipped with the latest route management technology to ensure timely deliveries. ASB Delivery Services is committed to maintaining high standards and security throughout the logistics process, making it a trusted partner for businesses and individuals seeking dependable delivery solutions.
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