ASB Delivery Services is a UK-based logistics provider specializing in delivery, courier, and warehousing solutions for a diverse range of sectors, including retail, fashion, footwear, and eCommerce. With over a decade of experience, the company offers reliable and efficient transportation of goods from the point of origin to the point of consumption, catering to both commercial and individual clients.
The company's services include real-time tracking, competitive pricing, and a modern fleet equipped with the latest route management technology to ensure timely deliveries. ASB Delivery Services is committed to maintaining high standards and security throughout the logistics process, making it a trusted partner for businesses and individuals seeking dependable delivery solutions.
ASB Delivery Services has a positive customer experience.
ASB Delivery Services receives overwhelmingly positive feedback, with customers frequently praising the friendly and helpful delivery crew. Reviewers highlight the excellent service, noting that the staff is punctual and communicative throughout the delivery process.
Read full summaryShow less
Many express appreciation for the care taken during deliveries, such as ensuring items are placed exactly where requested and maintaining cleanliness by removing shoes before entering homes. However, a few complaints arise regarding specific delivery issues, particularly related to sofa deliveries, where some customers felt misinformed about delivery times or faced challenges with large items. Despite these minor concerns, the overall sentiment remains highly favorable, with consumers consistently expressing satisfaction with the service provided.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
456
100%
+0.1
● Low
4.9 / 5 overall
=
456 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.9▲ 0.1
12-month avg
4.9
All-time
4.9
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
11
Sep 24
5.0
16
Oct 24
5.0
30
Nov 24
5.0
21
Dec 24
5.0
21
Jan 25
5.0
10
Feb 25
4.8
28
Mar 25
4.6
18
Apr 25
5.0
22
May 25
4.9
7
Jun 25
4.8
40
Jul 25
5.0
26
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 456 most recent reviews.
Top praiseof 440 positive reviews
Delivery71%
312 mentions
Customer service49%
216 mentions
Friendly staff48%
213 mentions
Fast & efficient23%
99 mentions
“Friendly, polite & helpful delivery crew”
On “Delivery” · Jul 20, 2025
Top complaintsof 13 negative reviews
Delivery77%
10 mentions
Customer service54%
7 mentions
Damaged31%
4 mentions
Response time15%
2 mentions
“Delivery never arrived and no communication from customer services advising this”
On “Delivery” · Jun 25, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
Overall rating and review count for this company and similar companies
Excellent communication, able to give a window period for delivery and then more specifically nearer the delivery time. Arrived when they said they would. Delivered the sofa, unwrapped it and put on the legs. Took away all the rubbish. Would recommend
I had an amazing experience with ASB Delivery Services, especially with Leszek and Kebab for the replacement and delivery of my new sofa. They did a wonderful job and were super nice and professional. Thank you again!
Due to Old Boot Sofas constantly making mistakes, your drivers have had to collect and deliver to us on 4 occasions. They are brilliant. Please pass on my gratitude to them all.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Wow, what an incredible and caring team! They really went the extra mile to ensure I was happy. The level of care they provided was fantastic, even with the one they were taking back. Such a wonderful Delivery team.welldone Leszek and Kebab
Very communicative in the run up to delivery (WhatsApp, phone call and email), which was appreciated. Delivery guys were very professional and polite. Automatically removed shoes to drop items into the lounge. Pleased with the service.
Despite being later than expected the two guys were very friendly and apologised for the delay. Some of the friendliest delivery team we've dealt with!
Overall experience was great!
Customer service: called immediately to tell me that they are expecting our sofa. Daily updates via call and WhatsApp on when and what time the expected delivery will be. On the day, early morning update with live tracking.
Delivery team: Miro and Kebab were amazing!! Best delivery men we ever met (and we just moved to London so have worked with a number of delivery teams). They were so cheerful, carried the sofa quite a long way to our building, assembled it and took all the wrapping and trash away. They even gave our dog cuddles :) kudos to Miro and Kebab!
The delivery men were lovely, very respectful. Completed task quickly and efficiently, also tidied up boxes and took them away.
The delivery men are the face of your company. So pay attention. 5 stars for the workers.
The guys were a little late ,probably due to traffic but they got my chair installed and showed me how it works , took the rubbish away with them all done in less then 20 minutes, only downside was the phone call from a suspected scam number to tell my delivery was coming the next day , please use a normal number
The delivery men turned up when they said they would. They were very polite, professional and helpful. They unwrapped the sofa, checked it was all ok, put it where I wanted it and took away all of the wrapping. Perfect!
ASB Delivery Services is a UK-based logistics provider specializing in delivery, courier, and warehousing solutions for a diverse range of sectors, including retail, fashion, footwear, and eCommerce. With over a decade of experience, the company offers reliable and efficient transportation of goods from the point of origin to the point of consumption, catering to both commercial and individual clients.
The company's services include real-time tracking, competitive pricing, and a modern fleet equipped with the latest route management technology to ensure timely deliveries. ASB Delivery Services is committed to maintaining high standards and security throughout the logistics process, making it a trusted partner for businesses and individuals seeking dependable delivery solutions.