Great service
Nick was our engineer, very polite and friendly very helpful fixed our washing machine it’s like bran new

Autowash (Domestic & Commercial Repairs) LTD is a specialized service provider located in Sittingbourne, Kent, focusing on the repair and maintenance of domestic appliances. With over 30 years of experience, the company caters to both residential and commercial customers in Kent and South East London. Autowash offers a wide range of services, including washing machine repairs, refrigeration repairs, and oven and cooker servicing, ensuring that all major brands and models are covered. The company prides itself on providing prompt service, with options for same or next-day appointments. Customers can expect a transparent pricing structure, with a one-off call and labor charge that includes all necessary work. Autowash also assists customers in sourcing and installing new appliances, further solidifying its role as a trusted resource for appliance-related needs in the local community.
Autowash (Domestic & Commercial Repairs) LTD receives high praise for its service quality, with many reviewers highlighting the professionalism and efficiency of engineers like John, Steve, and Nick. Customers appreciate the promptness of appointments and the thoroughness of repairs, often noting that the technicians are polite and knowledgeable.
However, a notable number of negative reviews express frustration with communication issues and delays in securing appointments, with some customers reporting long waits and inadequate follow-up after initial consultations. Complaints also mention dissatisfaction with the handling of repairs, including instances where further damage occurred. Despite these concerns, the majority of feedback reflects a positive sentiment towards the company's service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2026.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 5.0 | 4 |
| Mar 25 | 5.0 | 6 |
| Apr 25 | 5.0 | 4 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 5.0 | 3 |
| Aug 25 | — | 0 |
| Sep 25 | 2.8 | 4 |
| Oct 25 | 5.0 | 1 |
| Nov 25 | 1.0 | 1 |
| Dec 25 | — | 0 |
| Jan 26 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“John the engineer came and repaired our Wolf extraction”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.5 out of 5 (good) | — | 60 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 |
Bottom line: Autowash (Domestic & Commercial Repairs) LTD is #1 of 5 on overall rating in this group.
60 reviews of Autowash (Domestic & Commercial Repairs) LTD. Filter by what matters to you.
Nick was our engineer, very polite and friendly very helpful fixed our washing machine it’s like bran new
Came to fix my tumble. Very good job. I recommend
Quick, efficient service. Would definitely use Auto wash again.
Terry, fixed my dishwasher. Quick and efficient. Very pleased with the service provided
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5* service from the super duo, Joe & Ryley! They fitted a new oven, removed our old one, and explained its features all within 15 minutes! No problem carrying up and down 3 flights of stairs either!
Great service from Terry
Have used Autowash twice in as many months for oven and dishwasher faults. Really great service! Terry is friendly, helpful, professional and really knows his stuff - great representative for the company. From initial communication with the back office team through to them coming on site, couldn’t fault the process and communication. Inspection fee is discounted if you have the repair done with them. Highly recommend.
After being let down by a local engineer, I found Autowash on Checkatrade and they were a delight to deal with. Called me back first thing in the morning, scheduled a visit within 2 days, I was kept updated on engineer's movements and he arrived on time. Quick fix, easy card payment. Very smooth. I'll be using again.
Thank you Autowash once again for an excellent repair service. They are Sittingbourne based and were more than happy to come to Sidcup Barry is hardworking, extremely polite and professional. He had arrived to fix my oven and replaced the element. When he turned the oven back on, it tripped my electric. He investigated further and needed to order other parts which he did there and then. Autowash let me know when my parts had arrived and swiftly booked another appointment… all sorted very quick Barry returned and now my oven is working well and all in good time for Christmas Thank you Autowash and thank you Barry, I highly recommend this company
Terry was polite happy and easy to have here he got in and diagnosed and then once getting go ahead did the job the price was good and the three hour time frame rather than all day like some is brilliant
Prompt efficient response from Steve our visiting engineer today.
Terry was brilliant, very pleased.
Great service from a lovely tradesman! Very helpful, professional and polite!
Autowash (Domestic & Commercial Repairs) LTD is a specialized service provider located in Sittingbourne, Kent, focusing on the repair and maintenance of domestic appliances. With over 30 years of experience, the company caters to both residential and commercial customers in Kent and South East London. Autowash offers a wide range of services, including washing machine repairs, refrigeration repairs, and oven and cooker servicing, ensuring that all major brands and models are covered. The company prides itself on providing prompt service, with options for same or next-day appointments. Customers can expect a transparent pricing structure, with a one-off call and labor charge that includes all necessary work. Autowash also assists customers in sourcing and installing new appliances, further solidifying its role as a trusted resource for appliance-related needs in the local community.
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