Overall very pleased
Overall very pleased. Meals arrive in good shape and in good time. Customer service has been great. Only negative is some meals are a little bland. Others are fine.
Balance by bistroMD is a specialized platform dedicated to providing meal solutions that cater to various dietary needs. The company focuses on delivering nutritious, chef-prepared meals designed to support healthy lifestyles, making it an ideal choice for individuals seeking convenient and balanced dining options. With a strong emphasis on weight management and overall wellness, Balance by bistroMD aims to assist customers in achieving their health goals through well-structured meal plans. Targeting health-conscious consumers, including those managing specific dietary restrictions or looking for weight loss solutions, Balance by bistroMD offers a range of customizable meal choices. The platform simplifies the process of healthy eating by providing pre-portioned, ready-to-eat meals that align with nutritional standards. Customers can easily access their services through the website, enhancing the user experience with straightforward ordering and meal selection options.
Balance by bistroMD receives predominantly positive feedback, with many customers praising the deliciousness and quality of the meals. Reviewers highlight the fast delivery and effective packaging, ensuring that food arrives frozen and ready to enjoy.
Many express satisfaction with the variety of tasty options available, making meal planning easier, especially for those with dietary restrictions. However, some consumers report issues with food quality, citing experiences with unappetizing dishes and even spoiled items upon arrival. Additionally, there are complaints regarding customer service, particularly related to difficulties in canceling orders. Despite these concerns, the overall sentiment remains largely favorable, with many customers expressing their appreciation for the service and meals provided.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 131 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2023.
| Month | Average | Reviews |
|---|---|---|
| Apr 23 | 4.0 | 1 |
| May 23 | — | 0 |
| Jun 23 | — | 0 |
| Jul 23 | — | 0 |
| Aug 23 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 131 most recent reviews.
“fast delivery and great packaging”
“The customer service person had no response besides their pre typed responses telling me I was too late”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.4 out of 5 (good) | 4.1 out of 5 (good) | — | 131 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: Balance by bistroMD is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 4.4).
131 reviews of Balance by bistroMD. Filter by what matters to you.
Overall very pleased. Meals arrive in good shape and in good time. Customer service has been great. Only negative is some meals are a little bland. Others are fine.
delicious and convenient. wonderful to have the supply just so that one doesn't get into trouble finding the wrong thing to eat!
LOVE, LOVE, LOVE these meals. They are satisfying and taste amazing. They fit perfectly with my diet. I'm a happy camper!
Greatest service for people like me who work long hours, hate to cook and want to eat healthy calorie controlled high protein delicious meals. I only wish there was a genie in the box that would organize my freezer with every shipment! As a bonus, I have lost 15 lbs since I started buying bistromd meals
Quick answers to the questions people ask most.
Yes, Balance by bistroMD is a legitimate company with numerous verified customer reviews. They have a mix of ratings, with many praising the quality of food and customer service, while others have raised concerns about food quality.
No, Balance by bistroMD is not a scam. Customer feedback indicates that while there are occasional issues with food quality and delivery, the majority of reviews are positive and highlight reliable service.
Balance by bistroMD offers a range of frozen meals that cater to various dietary needs. Customers have noted the large selection and tasty options available, though some find certain meals to be too expensive.
Balance by bistroMD's pricing varies based on meal selection and plan type, with some customers requesting promotional discounts for bulk purchases. They accept various payment methods for convenience.
Customers can reach out to Balance by bistroMD's customer support through their website. Feedback indicates that while some have experienced issues with cancellations, others have had positive interactions with customer service representatives.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
My meals arrive frozen completely in sustainable packaging as much as possible. The quality and flavor has been excellent! The website options are organized by dietary restrictions. Great tasting food, short heating time. Really excellent for a person that works long hours. I strongly recommend Balance by BistroMD.
The food is delicious. Ordering is quick and easy and delivery is prompt. I live alone now and Balance allows me to eat healthy meals, ready in minutes.
If you are looking for tasty food in the correct portion sizes to help you lose weight consider bistroMD. I would highly recommend the meals but not the snacks. You can eat healthier better tasting snacks on your own you just need to be mo soul of portion size.
I love Bistro MD. The food is amazing and healthy. It makes me feel good to eat so many veggies and lean protein and not miss any flavor. Bistro MD's convenience has made my life easier too. I have an 8 month old at home and finding time to plan and shop and cook healthy meals doesn't happen. My husband and I are losing weight and feeling good while saving time.
What I like most about this food is that the portions are big. You are definitely full after a meal and don't feel deprived. You have to try them all then pick what you like and reorder. There are certain meals I love so I reorder them, some I don't like that much so I don't reorder. Customer service is excellent.
I have thoroughly enjoyed all of the meals I have ordered from Bistro M.D. I have recommended this service to (2) friends of mine already in Houston, TX and Victorville, Ca. Hopefully, they will try it. The Bistro service, and customer response is excellent. However, it is summer and I am doing short travels. Will start back with my program again at the end of August 2017. Thanks for allowing me to participate in your survey.
Balance by bistroMD is a specialized platform dedicated to providing meal solutions that cater to various dietary needs. The company focuses on delivering nutritious, chef-prepared meals designed to support healthy lifestyles, making it an ideal choice for individuals seeking convenient and balanced dining options. With a strong emphasis on weight management and overall wellness, Balance by bistroMD aims to assist customers in achieving their health goals through well-structured meal plans. Targeting health-conscious consumers, including those managing specific dietary restrictions or looking for weight loss solutions, Balance by bistroMD offers a range of customizable meal choices. The platform simplifies the process of healthy eating by providing pre-portioned, ready-to-eat meals that align with nutritional standards. Customers can easily access their services through the website, enhancing the user experience with straightforward ordering and meal selection options.
This profile hasn't been claimed by the business owner.