Top Service immer wieder gerne
Top Service… immer wieder gerne

BCS Mobile GmbH is a specialized provider of business mobile communication solutions, catering to the needs of companies across various sectors, including small businesses, medium-sized enterprises, and large corporations. With over 23 years of experience in the telecommunications industry, the company offers competitive and efficient mobile phone tariffs designed to optimize business operations. The services provided by BCS Mobile include personalized tariff consultations, which help organizations identify potential savings and secure the best deals across all mobile networks. Their customer-centric approach is evident in their commitment to delivering a comprehensive service that continuously optimizes contracts without additional costs to the client. As a result, BCS Mobile has earned a strong reputation among its customer base, reflected in positive feedback on trusted review platforms.
BCS Mobile GmbH receives high praise for its excellent service and competent consultation, with many reviewers highlighting the quick and efficient handling of contract matters and tariff changes. Customers appreciate the friendly and professional staff, noting that interactions are often pleasant and straightforward.
However, a significant number of critical reviews express dissatisfaction with post-contract support, claiming that responsiveness diminishes once agreements are finalized. Issues such as unfulfilled promises, difficulty in reaching customer service, and a lack of follow-up are common complaints. While many consumers commend the initial engagement and tailored advice, the inconsistency in ongoing support raises concerns. Overall, BCS Mobile GmbH is viewed positively, but there are notable areas for improvement in customer service after the sale.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 1,060 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.6 | 27 |
| Oct 24 | 4.1 | 44 |
| Nov 24 | 4.5 | 55 |
| Dec 24 | 4.6 | 37 |
| Jan 25 | 4.2 | 80 |
| Feb 25 | 4.5 | 95 |
| Mar 25 | 4.3 | 42 |
| Apr 25 | 4.6 | 107 |
| May 25 | 4.6 | 57 |
| Jun 25 | 4.4 | 81 |
| Jul 25 | 4.3 | 67 |
| Aug 25 | 4.1 | 53 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Die BCS Group hat mich auf das Vertragsende hingewiesen und auch gleich ein gutes Angebot gemacht”
“BCS ist solange engagiert, bis der Vertrag unter Dach und Fach ist”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Carriers.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 0% | 1,060 | |
| 3.8 out of 5 (good) | 50 out of 100 | 3.6 out of 5 (good) | — | 1,060 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,060 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | — | 1,060 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | — | 1,060 |
Bottom line: BCS Mobile GmbH is #2 of 5 on overall rating in this group. On service, Maya Mobile scores higher (4.8 vs 4.3).
500 reviews of BCS Mobile GmbH. Filter by what matters to you.
Es war eine sehr ausführliche Beratung.
Persönliche Beratung auf meine speziellen Bedürfnisse abgestimmt…
Viel versprochen, wenig gehalten. Vertröstungen ohne Ende. Neue Verträge Verkaufen kann man aber sich drum kümmern geht nicht. Ein totaler Reinfall. Hat mir mehr Arbeit gemacht und zusätzlich viel Ärger verursacht. BCS , Nein Danke
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Danke für die guten Preise und die gute, schnelle technische Umsetzung. Top Ware.
Ich war sehr zufrieden mit dem Gespräch von Ihrem Kollegen, professionelle Aufklärung....
Fehlberatung beim Vertrag in 11/24 (Geschwindigkeit 50mbit/s), sofort storniert und neuer wurde vereinbart (300mbit/s). Trotz Reklamation seit zehn Wochen keine Reaktion, kein Kontakt, nur immer Antwort, "es wird geprüft" und "Mitarbeiter sind krank"! Service für Firmenkunden unterstes Niveau, pure Freenet Verkaufsmaschine ohne After Sales Service
Beurteilung der Beratung zur Vertragsverlängerung
Ich erhielt gestern eine Message, dass ich das Vereinbarte mit anklicken bestätigen sollte. Ich erwarte jedoch, wenn ich einen Vertrag bestätigen soll, dass der Inhalt nochmals dargestellt wird. Theoretisch könnten Sie mir alles Mögliche 'unterjubeln'. Erbitte nochmal schriftliche Zusammenfassung - wenn das mit dem am Telefon Vereinbarten überstimmt, werde ich das auch gern bestätigen. (z. B. sollten mir € 90 gutgeschrieben werden, jetzt hieß es auf einmal die wären bereits auf meinen Verbrauch angerechnet...) Gruß M Johns-Dunkelberg
Freundliche und kompetente Beratung.
BCS Mobile GmbH is a specialized provider of business mobile communication solutions, catering to the needs of companies across various sectors, including small businesses, medium-sized enterprises, and large corporations. With over 23 years of experience in the telecommunications industry, the company offers competitive and efficient mobile phone tariffs designed to optimize business operations. The services provided by BCS Mobile include personalized tariff consultations, which help organizations identify potential savings and secure the best deals across all mobile networks. Their customer-centric approach is evident in their commitment to delivering a comprehensive service that continuously optimizes contracts without additional costs to the client. As a result, BCS Mobile has earned a strong reputation among its customer base, reflected in positive feedback on trusted review platforms.
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