Brad Teal Real Estate is a well-established real estate agency operating in Melbourne, specializing in residential property sales, management, and marketing services. With a history dating back to 1921, the company has built a reputation for connecting individuals and families with their ideal properties. Their offerings include assistance in buying, selling, and renting residential properties, as well as providing property management services for landlords. The target market for Brad Teal Real Estate includes homeowners, potential buyers, and renters in the Melbourne area. The company’s comprehensive online platform allows users to search for properties based on various criteria, including price range, number of bedrooms, and property type. This user-friendly approach aims to streamline the property search process, making it easier for clients to find suitable real estate options in the competitive Melbourne market.
Brad Teal Real Estate receives overwhelmingly positive feedback, with many reviewers praising the professionalism and responsiveness of their team. Customers highlight the exceptional service provided by agents like Maxine and Alex, noting their prompt communication and dedication to helping clients achieve their property goals.
Reviewers appreciate the knowledgeable and approachable nature of Brad Teal himself, reinforcing the agency's reputation in the area. However, a small number of negative reviews express dissatisfaction with specific agents, citing unprofessional behavior and unmet expectations during the selling process. Despite these criticisms, the majority of experiences shared are highly favorable, showcasing a commitment to customer satisfaction. Overall, Brad Teal Real Estate is regarded as a reliable choice for property management and sales.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Dec 2024.
| Month | Average | Reviews |
|---|---|---|
| May 24 | 5.0 | 2 |
| Jun 24 | — | 0 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Thankyou team and especially Karen, my property manager for all of your hardwork, professionalism, experience and bri...”
“Brad Teal should not be in customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.7 out of 5 (good) | — | 1,000 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | 4.1 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 3.2 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.4 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: Brad Teal Real Estate is #1 of 5 on overall rating in this group.
500 reviews of Brad Teal Real Estate. Filter by what matters to you.
Brad Teal and Woodards, Pascoe Vale. Do not deliver what they promised in selling our home. Sadly, we thought we chose a premium agent to sell our property, only to be extremely disappointed and financially strained. I will never use and or recommend any Woodards agencies. Brad Teal should not be in customer service.
Matthew was extremely unprofessional in his work, he and his team lied on many occasions about features in the house working when they in fact did not. I was told lies about the evaporative cooling system, electric garage remote and the hot water system. I found him to be quite slack and unresponsive at times. The process of purchasing a home was made so much more difficult buying off an untrustworthy, lazy and deceitful agent. What hurts the most is that at the time I was taking his word and trusting him, which in the end proved to be a huge mistake. Lastly, the final inspection for the property was so unprofessional as Matthew was happy to run the inspection with the previous owners of the house half naked eating lunch in the kitchen. On top of this, my reasonable queries about fixing minor damages around the property were met with no help at all. My first experience buying a home required support and guidance but I received nothing of the sort. In addition to the lies and lack or professionalism, during the final inspection when family members or I asked questions about features on the property they were simply ignored. The response was silence and Matthew didn't care to put in any effort AT ALL to assist in our queries. I have piled up evidence of my concerns and experience with this agency and will never ever use or recommend them for my entire life.
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Recently a family member purchased a home through Brad Teal Sunbury. As an agency we have no issues, however there's always one bad apple. Our experience with sales consultant Lachlan left alot to be desired, memories of real estate sales people from the 70s and 80s. Puntuality to appointments - non existent, apologies for his tardiness - non existent, failing to point out property issues - very existent, honesty and integrity - questionable. It felt as though he was selling a property for a friend and was hell bent on not disclosing faults and avoiding questions when asked. Furthermore inspections were rushed, even the final inspection. I'd certainly not recommend dealing with Lachlan. It's disappointing that a reputable agent such a Brad Teal Sunbury, who are great agents, employ such a rogue agent.
TENANTS BE WEARY...Part 2. For context see Part 1 preview review below As promised in the response from Brad Teal Woodards on Part 1 (linked above) the head of rentals did contact me to resolve this matter. At the time I believed now she was on the case I wouldn't have to take this matter to VCAT, which is what I wanted from the start. Unfortunately, my optimism was short lived. Negotiations began and long story short we settled on an amount of compensation to be paid to me by the landlord. For the record, and to the landlord's benefit, I deducted over $300 from my initial claim in the interest of resolving the matter. Even though we had settled on an amount, rather than arranging the payment to me, this is when the head of rentals introduced costs from a separate issue and notified me that I should be liable for them. As a result, these costs were going to further reduce the amount of compensation paid to me, in favour of the landlord of course. The additional costs in question were billed to the landlord by the body corporate after I vacated the property. The costs were relevant to the removal of hard rubbish (that I admitted was mine) and the cost for accessing security footage. I advised that these costs are an issue separate from the compensation claim and an issue between the landlord and body corporate as, In my opinion, the landlord nor I should liable for these costs. I believe this because, while I was living in the property there was no notice at all about leaving hard rubbish in the bin area being forbidden. Also, during 13-month tenancy the constant presence of hard rubbish in the bin room would lead one to believe that this was the norm, I explained this to the head of rentals and put it in writing for her as requested. Within 20 minutes of me hearing that they were attempting to charge me for removal of hard rubbish I went to the property to remove the furniture myself so I would not be charged, it was already gone. This is when I saw notices advising that anyone leaving hard rubbish would incur costs, these were put up long after I vacated the property therefore there was no way I could have been aware of this. Even after explaining this my agreed amount of compensation still was not paid. I can’t help but think this is yet another example of sneaky tactics, keeping the body corporate costs hidden until the last minute then trying to use them to further reduce the amount of compensation I receive. Unfortunately, off to VCAT.
Our house was recently sold through Brad teal and it was the biggest mistake of our life! We not only lost a lot of money in this sale but we also encountered the worst service, very unprofessional and don’t care attitude. Over promised, under delivered-They just want to lure you in for your business and after that they just simply match a buyer for you. No effort to push for a higher price for you at all. Regardless of the outcome they still get at least 1% commission so there is no loss on them. Very unprofessional and unethical. We pay a high price for entrusting this agency.
I found Brad Teal Woodards unprofessional and very disorganised. The poor standard of service undoubtedly wasted time and money for everyone involved. Anyone else experiencing a serious problem should refer it to Consumer Affairs Victoria, as I found Brad Teal's internal complaints process to be a waste of time.
DO NOT BUY OR SELL WITH THIS AGENCY - UNTRUSTWORTHY!!! The worst experience and not a trust worthy agency, I would never buy or sell with this agency. I wish we could put no star! I enquired about a property a week and a half before auction with Rebecca Townes and I was told clearly they would not sell before auction and due to lockdown could not view the house and it will be an online sale. I received the contracts and advised my interest to be a bidder. I registered my bidder number. today I found out they sold it before auction and they did not even notify me as a registered interested buyer. They said I should have received a text or email notifying me - That didn't happen. Then the excuse they used was that only people who inspected the property were advised - Well it was lockdown so how could I inspect the property before hand anyway and they knew this. This smells fishy and Im sure they sold it to one of their own people and I feel for the owners because I would have paid more than what they sold it for. Very dodgy agency and will never buy or sell through them - Watch out for them everyone
They talk up a good game but were unable to follow through with promises. They also cost us $3000 due to dates not being correct for settlement. I believe this would have been picked up from our end if they did not come to your house with an iPad to get you to read it and sign it there while they are waiting and looking at you. We went with this agent because they had the block of land we wanted to purchase. In all not a good experience.
Had nothing but issues with Lara Harris. Did not respond to any emails or messages about a listing in Essendon. I ended up purchasing through a different real estate agent. If she can't be bothered replying, then I will go with someone else.
Never rent through Brad Teal Real Estate. They disposed of my practically brand new couch without my permission and are refusing to return my calls and emails. Steer clear. The response from Lisa Sciberras at Brad Teal is completely false. We were given 3 days to move the couch and they incompetently forgot to pass this information on to all relevant parties and the Director Brad Teal himself is denying any wrong doing of course
Lazy and rude property management
I have been a rental client of Brad Teal for approx 20 months and only ever received fantastic service from the Property Managers. Rebecca in particular was a standout. She was prompt, professional and friendly. Unfortunately, I've just settled on my first residential property purchase through Brad Teal and it was one of the worst experiences I have been through, and for that, I can only award a single star (if it was based on the purchase transaction it would be no stars). As a property investor, I had only ever had great experiences with Estate Agents but now I see why RE Agents get a bad name.The Brad Teal agent, David Thiessen, routinely ignored my calls, leading me to communicate via text message. It felt like he did his best to avoid communication with me (no phone call on settlement date). I feel I was a party to the transaction that was offered little respect along the way. Even from the day I said 'I would be interested in buying' (knowing full well financing wasn't an issue for me and I could settle quickly) - it took for me to say to his co-agent 'I don't think you're taking my seriously' to get any attention. It was not a pleasant experience and while I won't forget it any time soon, it's an experience nonetheless I want to put behind me as quickly as possible. When chasing my bond from the letting department, I was once again given excellent service from Rebecca who apologised for my sales experience and made sure management were informed (a follow up call from the CEO was appreciated). Regardless, I would urge anyone looking for an agent to not use David, particularly if you're female. It is a shame that an otherwise professional organisation would score so badly for the actions of one individual.
Disappointed, we are all going through hard times right now and not one courtesy call or email to see how their tenance are going if they still have work or not or even able to pay rent in these hard times. I'm fortunate enough to still have work, just don't like the lack of thought to their tenants. Response: My last email was the 23rd of March and was only requesting what type of heater I had, no further emails since then. You clearly have my email address correct and no need for me to update.
The worst real estate agents ever. I was a tenant with their rental team in Caroline Springs back in 2017. Our ongoing agent was Julie Fongsavanh and she was lovely. For all her inspections, the landlord was attending inspecting the standard of the property and was happy throughout. However once we decided to move out, things started spiraling especially when it came to bond. Julie was suddenly taken out of our property and this other agent Tanesha Richter started handling our moving out affairs. She was very hostile and constantly bullied us, making up so many unrealistic allegations regarding the standard of the property. According to her, all the wear and tear of the property were our problem. We were extremely mentally drained and this went for nearly 3 weeks. We then had to suddenly go overseas to attend to a sick family member, therefore we did not have time to go through this dispute over and over again. Hence we were compelled to let go the full bond. Once this was done, they stopped all the harassment and bullying. I think when it comes to moving out they are putting people like Tanesha Richter, who has this type of capability to bully and harass people, until they let go of the whole bond. Very disappointing.
Poor experience from start to finish. Everything from going back on his work re price, to 11th hour changes to contract, poor communication, bullying tactics to sign. Seemingly unwilling or unable to organise final inspection. Am not sure if this is wider Brad Teal Real Estate or just the agent I dealt with.
I was provided with the incorrect email address when I phoned to email my notice to vacate and so need to pay an extra months rent. When trying to contest this, my partner was hung up on and we were threatened with having money taken from our bond, which is a breach of the tenancies act despite my offering to pay the remaining rent. My partner was also hung up on when he tried to explain the situation as well. In addition, when trying to change bank accounts at the beginning of the year, another month's rent was taken from the old account instead of the new one, causing an overdraft of over $700. I hope in the future their staff do not mislead and make the same mistakes with others as the experience I have had with them over the past two years has been unprofessional.
Stacey has been ok to good to deal with, however during the process off purchasing a block a realestate agent called Matt called me asking questions with no communication to me from either of them as to why I was hearing from him, which turned out that it was because Stacey was on holidays. Matt called a few more times, well aware and informed that I was a first home buyer and unsure of what's going on, that my conveyancer and broker were doing a lot of the work and had all the information, yet he continued to call me fishing for information to complain about. To the point where the conveyancer had to request that he doesn't call me anymore and if he has any questions he can talk to her. He came in for a brief period of the transaction and literally could not have made the situation any worse than he did. He sooked and complained that he didn't know I was using a deposit bond (probably because he had only taken on the case a day ago) and, using the professionals terms, sooked to the vendors conveyancer that he didn't know so they won't be accepting the bond and threatened legal action for a breach of contract. All in a week of dealing with him, over something that no one else in the transaction had an issue with, and all to make himself feel like a big man. There was literally no point to his immature behavior. I will honestly never deal with Brad Teal Sunbury again and I will be very glad to be rid of them.
Brad Teal Real Estate is a well-established real estate agency operating in Melbourne, specializing in residential property sales, management, and marketing services. With a history dating back to 1921, the company has built a reputation for connecting individuals and families with their ideal properties. Their offerings include assistance in buying, selling, and renting residential properties, as well as providing property management services for landlords. The target market for Brad Teal Real Estate includes homeowners, potential buyers, and renters in the Melbourne area. The company’s comprehensive online platform allows users to search for properties based on various criteria, including price range, number of bedrooms, and property type. This user-friendly approach aims to streamline the property search process, making it easier for clients to find suitable real estate options in the competitive Melbourne market.
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