Brad Teal Real Estate is a well-established real estate agency operating in Melbourne, specializing in residential property sales, management, and marketing services. With a history dating back to 1921, the company has built a reputation for connecting individuals and families with their ideal properties. Their offerings include assistance in buying, selling, and renting residential properties, as well as providing property management services for landlords.
The target market for Brad Teal Real Estate includes homeowners, potential buyers, and renters in the Melbourne area. The company’s comprehensive online platform allows users to search for properties based on various criteria, including price range, number of bedrooms, and property type. This user-friendly approach aims to streamline the property search process, making it easier for clients to find suitable real estate options in the competitive Melbourne market.
Brad Teal Real Estate has a positive customer experience.
Brad Teal Real Estate receives overwhelmingly positive feedback, with many reviewers praising the professionalism and responsiveness of their team. Customers highlight the exceptional service provided by agents like Maxine and Alex, noting their prompt communication and dedication to helping clients achieve their property goals.
Read full summaryShow less
Reviewers appreciate the knowledgeable and approachable nature of Brad Teal himself, reinforcing the agency's reputation in the area. However, a small number of negative reviews express dissatisfaction with specific agents, citing unprofessional behavior and unmet expectations during the selling process. Despite these criticisms, the majority of experiences shared are highly favorable, showcasing a commitment to customer satisfaction. Overall, Brad Teal Real Estate is regarded as a reliable choice for property management and sales.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
1,000
100%
—
● Low
4.8 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Dec 2024.
Last 3 months
1.0
12-month avg
3.7
All-time
4.8
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
May 24
5.0
2
Jun 24
—
0
Jul 24
—
0
Aug 24
—
0
Sep 24
—
0
Oct 24
—
0
Nov 24
—
0
Dec 24
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 475 positive reviews
Professionalism33%
159 mentions
Prices & value23%
108 mentions
Customer service22%
104 mentions
Fast & efficient18%
87 mentions
“Thankyou team and especially Karen, my property manager for all of your hardwork, professionalism, experience and bri...”
On “Professionalism” · May 9, 2024
Top complaintsof 23 negative reviews
Customer service39%
9 mentions
Payment issues26%
6 mentions
Response time22%
5 mentions
Communication22%
5 mentions
“Brad Teal should not be in customer service”
On “Customer service” · Dec 19, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
Overall rating and review count for this company and similar companies
Prompt and Professional team!
Thankyou team and especially Karen, my property manager for all of your hardwork, professionalism, experience and brilliant communication skills. Always quick to action any requests from myself or tenants. Much appreciated!
Vesna
Alex Silver from Brad Teal Woodards Pascoe Vale was absolute amazing in facilitating the purchase of my son’s first property.
His customer service was incredible, and Alex went way beyond our expectations and his job requirements.
Alex is a passionate, friendly, and dedicated agent who was always available to answer any question and resolve any issue day and night.
Our family received five-star service from Alex Silver and we highly recommend using Brad Teal Woodards for your next purchase or selling your property.
Thank you, Alex, for making my son’s dream of owning his own place a reality and thank you for all your incredible hard work to get the sale over the line.
You are the best real estate agent that I have ever dealt with and will use you for any future property ventures.
Kind regards
Rosie Tsiukardanis
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I was very satisfied with Julie Gloster who managed the sale of my property. Julie convinced me of my property's value and the buyers to target to achieve the desired result. Julie achieved the desired sale price, which was above other agents valuations. Apart from getting this fantastic result I found her very honest, straight forward and a pleasure to deal with. I highly recommend Julie to market your property.
Maxine has been nothing short of incredible to deal with.
Very prompt responses and extremely helpful.
She is a massive asset to your business.
Very lucky to have her as our tenant manager.
Brad Teal assisted us with leasing out our very first investment property. They made the process easy and were happy to answer any of our questions. We are very pleased with their level of customer service.
Maxine at Brad Teal was prompt in following up and processing my application, and a delight to work with. Answered promptly any queries I had, and overall made the process from inspection and application to approval seamless and stress free. Thank you Maxine!
Maxine was fantastic to work with. She was very professional, responded to queries in a timely manor and helped us to achieve our goal really quickly.
I would definitely recommend Brad Teal Woodards and Maxine any time.
Maxine was so lovely, that we actually named our new puppy ‘Maxine’ because we had such a positive experience. She does not know that yet but if she reads this, it is an absolute compliment to her!
Brad Teal have been very helpful with assisting us find a new rental from the inspection to finalising the lease it was a very easy, streamlined process. Very happy with this agent.
I found Maxine Flores a very friendly and helpful person to deal with. She returned phone calls and emails promptly. The service provided by Maxine was excellent.
Highly recommend Brad Teal Essendon. Demi Thomaidis managed to lease my apartment in 2 days and throughout this process, communicated every step and felt very comfortable knowing I was dealing with a true professional.
Brad and his team were very professional in their approach to our sale. He kept in touch with us on a regular basis to keep us informed of progress and what they were doing to secure a sale for us. We sold very quickly and the process was easy. They are honest and straight forward when dealing with clients and we would highly recommend them.
The application process was streamlined and staff were very responsive. The instructions I received were clear. The tenancy video was really clever in terms of sharing important info.
Maxine was wonderful. I submitted an application for our new home during the most recent Victorian lockdown. As soon as restrictions eased she was in contact and within 2 days our reference checks had been completed, the owners had approved our application and we had visited the home and loved it! It was a relief to find a home that we love so much and with so much ease after months of little to no help from other real estate agents and unsuccessful application after unsuccessful application.
Toni was extremely patient with us during the search for our new family home and really listened to what we were looking for. Nothing was too much to ask, and Toni was always accommodating and available to answer any questions we had.
We are now the happy owners of a home that ticks all of our boxes.
Thanks Toni
Brad Teal Real Estate is a well-established real estate agency operating in Melbourne, specializing in residential property sales, management, and marketing services. With a history dating back to 1921, the company has built a reputation for connecting individuals and families with their ideal properties. Their offerings include assistance in buying, selling, and renting residential properties, as well as providing property management services for landlords.
The target market for Brad Teal Real Estate includes homeowners, potential buyers, and renters in the Melbourne area. The company’s comprehensive online platform allows users to search for properties based on various criteria, including price range, number of bedrooms, and property type. This user-friendly approach aims to streamline the property search process, making it easier for clients to find suitable real estate options in the competitive Melbourne market.