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Burd Delivery is a logistics company based in Denmark, specializing in evening home deliveries. The company aims to enhance customer convenience by allowing individuals to receive their packages at home when they are most available, thus eliminating the need for alternative pickup arrangements. Burd Delivery provides a live tracking feature, sending customers a text message with a link to monitor their delivery in real-time. Primarily targeting e-commerce businesses, Burd Delivery offers flexible delivery options that accommodate changing customer schedules. Clients can easily adjust delivery addresses or dates, or authorize the company to leave packages in designated safe locations. By focusing on customer service and delivery reliability, Burd Delivery seeks to provide a seamless experience for both consumers and businesses utilizing their services.
Burd Delivery receives high praise for its consistently fast and reliable service, with many reviewers highlighting the quick delivery times and effective communication regarding package status. Customers appreciate the friendly and efficient staff, noting that deliveries are often made precisely as promised.
Positive sentiments dominate, with remarks about the ease of tracking packages and the overall customer experience. However, a few critical voices express frustration over recurring issues with incorrect deliveries, specifically mentioning that packages are often left with neighbors instead of at the intended address. Despite these occasional complaints, the overwhelming majority of feedback reflects satisfaction with Burd Delivery's service. Overall, the sentiment is highly positive, showcasing Burd Delivery as a dependable choice for transportation needs.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 992 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 25 | 4.7 | 237 |
| Aug 25 | 4.7 | 755 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Altid en god service og nemt at følge ruten”
“Virkelig dårlig udbringer”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.5 out of 5 (good) | — | 992 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | 1,000 |
Bottom line: Burd Delivery is #1 of 5 on overall rating in this group.
500 reviews of Burd Delivery. Filter by what matters to you.
Først kan de ikke finde ud af at levere en pakke i dagtiden en fredag, jeg er ikke bekendt med at de kun leverer om aftenen, og det er ikke mig der har valgt leverandør, det har afsender, derefter tilbyder de at levere den mellem 08.00 og 16.00 om mandagen (altså i dagtiden). Herefter prøver de igen at levere den til samme adresse (min arbejdsplads) om aftenen (om mandagen), og det er først her jeg bliver bekendt med at de kun leverer pakker på underlige tidspunkter. Vi laver så en aftale om at de skal levere den på min privat adresse om tirsdagen, hvilket ikke sker, men de lover så at levere den onsdag, eller torsdag aften på min privat adresse, torsdag aften prøver jeg så at spore pakken, da jeg intet har hørt fra dem kl.20.00 - her finder jeg så ud af at de har returneret den - uden at give mig besked Jeg vil fremover sikre mig ved nethandel at de IKKE benytter Burd.
Ringeste leveringsservice jeg længe har oplevet. Tager imod pakken men kan ikke levere den til min by men vælger ikke at sige noget til mig. Først efter en uge hvor jeg vælger at skrive til dem fortæller de mig at de ik kan levere den alligevel og kun kan vælge at returnere pakken eller vælge anden adresse
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Efter en del svigt vælger jeg nu at sætte mig ned og give min anmeldelse, jeg har brugt burd ofte og når jeg skriver ofte så mener jeg 2 - 3 gange om måneden. Nu er jeg kommet til et punkt hvor jeg syntes andre skal have lidt gennemsigtighed if.t deres levering. Jeg oplever ofte at pakken bliver skubbet en hverdag pga tiden eller bliver fejlsorteret, det er der en del uenighed om inde hos burds kundeservice, det virker ikke rigtig som om de har styr på hvor pakkerne egentlig er og på bare 5 måneder har der været 4 - 5 fejlsorteringer eller tidspres som har gjort at min pakke "desværre" først kom med imorgen, der hvor jeg bestiller fra skal det siges der bliver reklameret med at "bestil idag & få din pakke leveret i aften". så det er jo også det man som udgangspunkt forventer. Samtidig skal det siges at være i kommunikation med deres kundeservice på chat er ikke et hak bedre end at være i kontakt med en AI Chatbot, det er protokol svar og ingen form for venlighed, når man har ønsket dem en god aften har jeg mange gange bare oplevet at chatten så blev lukket lige bagefter, travlt eller ej men man behøver ikke være så ubehøvlet, så fremover kan det måske overvejes at bruge andre selskaber som levere dagen efter nu når i ikke kan levere samme dag hvilket jo er derfor jeg vælger jer.
Jeg ELSKER Burd Delivery! Hurtigt, effektivt og aldrig problemer 👌🏻
Pakke skulle stilles i kælderskakt, sod på 2. Trappetrin og kunne derfor blive våd i regnen. Vi var hjemme, så han kunne også ringe på.
Alt var som det skal være. Levering det aftalte sted og aftaler overholdt.
sikker og nemt at modtage pakker fra jer.
Jeg er yderst tilfreds
Leveret som aftalt, både tid og sted
Afleverede i aftalt tidsrum.
Hurtig levering.
præcis levering
Hurtig levering og fin service
Høfligt og venligt bud. Levering på aftalt tidspunkt
Burd Delivery is a logistics company based in Denmark, specializing in evening home deliveries. The company aims to enhance customer convenience by allowing individuals to receive their packages at home when they are most available, thus eliminating the need for alternative pickup arrangements. Burd Delivery provides a live tracking feature, sending customers a text message with a link to monitor their delivery in real-time. Primarily targeting e-commerce businesses, Burd Delivery offers flexible delivery options that accommodate changing customer schedules. Clients can easily adjust delivery addresses or dates, or authorize the company to leave packages in designated safe locations. By focusing on customer service and delivery reliability, Burd Delivery seeks to provide a seamless experience for both consumers and businesses utilizing their services.
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