Todo perfecto
Todo perfecto

Carnovo is an online platform dedicated to simplifying the car buying process for consumers in Spain. The company allows users to purchase new vehicles at competitive prices from the comfort of their homes. Customers can easily configure their ideal car and compare offers based on proximity, pricing, and dealership ratings. Additionally, Carnovo provides a service for selling used cars, ensuring sellers receive the best possible price for their vehicles. Targeting individuals looking to buy or sell cars, Carnovo aims to enhance the overall automotive shopping experience by offering a wide selection of new and pre-owned vehicles. With a user-friendly interface, the platform streamlines the process into three simple steps: configuring the vehicle, comparing offers, and finalizing the purchase directly with the dealership. By focusing on transparency and efficiency, Carnovo caters to a diverse market of car buyers and sellers seeking convenience and value.
Carnovo receives a largely positive reception from customers, with many praising the attentive service and professional staff. Reviewers frequently highlight the efficiency of the process, noting that they received excellent assistance in selecting and purchasing vehicles, often saving significant amounts of money.
For instance, one customer expressed gratitude for saving nearly 2000€ thanks to the guidance provided. However, there are notable complaints regarding the accuracy of vehicle pricing and the reliability of offers, with some consumers feeling misled by inflated prices and unresponsive dealerships. A few reviews mention frustrating experiences with communication, particularly regarding delays in responses from dealers. Overall, while many customers appreciate the service and support, concerns about pricing transparency and dealer responsiveness persist.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 3.0 | 2 |
| Jul 24 | 5.0 | 3 |
| Aug 24 | 3.0 | 2 |
| Sep 24 | — | 0 |
| Oct 24 | 1.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 2.0 | 1 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | 4.0 | 4 |
| Apr 25 | — | 0 |
| May 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Me ha sido de gran ayuda la app, a la hora de recibir ofertas de concesionarios, y poder elegir la mejor opción”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Website & app | Trend | Reviews |
|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.5 out of 5 (poor) | — | 1,000 |
Bottom line: Carnovo is #1 of 5 on overall rating in this group.
500 reviews of Carnovo. Filter by what matters to you.
A sido crucial, para decidirme la compra del coche y concesionario
La experiencia de compra ha sido perfecta. Configuré el coche que quería con los extras y en pocos minutos ya estaba recibiendo ofertas. La única pega que le pondría es que la llamada a través de la web se escucha bastante mal y al final tuve que dar mi teléfono para que me llamasen desde el concesionario.
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Pues qué decir la verdad es que te da una idea muy buena de por dónde comenzar a caminar en la compra de un coche . Poder mirar varios modelos sin salir de casa te aclara las ideas de hacia donde encaminar tu compra y poder dedicar más tiempo a la marca y modelo que finalmente te interesa y tener una idea vastante clara del precio por el que ronda el vehiculo
La página web no funciona mal. Pero los concesionarios contestan por bots, y la mayoría de las veces o tardan la vida en contestar, o cuando lo hacen es para decirte que no tienen disponibilidad de la oferta. Mención especial el comercial que dice que se equivoca de coche en el chat... En la práctica los precios son semejantes a los que encontrarías en un concesionario cualquiera.
Buena herramienta para encontrar la mejor oferta. Servicio de atención al usuario algo lento. Algunos concesionarios responden mejor que otros, aunque entiendo que esto ya no está en manos de Carnovo. La gestión de las llamadas a través del código tampoco es muy ágil.
Todo perfecto y la entrega de mi Volvo muy profesional la señorita Marta Martin, así da gusto comprar coches
Recibí 5 ofertas mucho mejores que en el concesionario qué visité, pero para mí lo más importante es que te pones en contacto directamente con el concesionario que te hace la oferta sin existir intermediadores, así que concerté una cita con ellos y me mantuvieron la oferta (siempre cumpliendo las condiciones que te exigen para acogerte a la oferta, claro). Por contra, no puedes elegir equipamiento opcional cuándo eliges un modelo, así que al final hay que ajustar el precio en el concesionario.
El personal del concesionario muy bien, muy atentos en todo momento y me han ayudado en todo lo que han podido, carnoso también, buenas ofertas y buenas opciones
Mi valoración se basa en una atención en un principio correcta pero en el hecho que habiendo sido vosotros los que me ofrecisteis un regalo a elegir entre cheque gasolina y cheque de Amazon ahora me obligais a que sea un cheque de Amazon cuando yo especifiqué que quería el de gasolina pues no realizo compras por Amazon. Gracias por nada.
Carnovo is an online platform dedicated to simplifying the car buying process for consumers in Spain. The company allows users to purchase new vehicles at competitive prices from the comfort of their homes. Customers can easily configure their ideal car and compare offers based on proximity, pricing, and dealership ratings. Additionally, Carnovo provides a service for selling used cars, ensuring sellers receive the best possible price for their vehicles. Targeting individuals looking to buy or sell cars, Carnovo aims to enhance the overall automotive shopping experience by offering a wide selection of new and pre-owned vehicles. With a user-friendly interface, the platform streamlines the process into three simple steps: configuring the vehicle, comparing offers, and finalizing the purchase directly with the dealership. By focusing on transparency and efficiency, Carnovo caters to a diverse market of car buyers and sellers seeking convenience and value.
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