Dino Decking is a UK-based supplier specializing in composite outdoor products, including decking, fencing, and cladding. The company focuses on providing durable and low-maintenance solutions that combine the aesthetic appeal of wood with the longevity of composite materials. Their product range is designed to enhance outdoor spaces, making them suitable for both residential and commercial customers looking for effective and stylish outdoor solutions.
Customers can browse an extensive selection of composite products available for quick UK delivery. Dino Decking emphasizes affordability by offering competitive prices through a direct-to-consumer model, eliminating the need for middlemen. Additionally, the company provides free sample packs, allowing potential buyers to evaluate the quality of their products before making a purchase.
Dino Decking receives high praise for its fast delivery and excellent customer service, with many reviewers noting that products arrive quickly and in good condition. Customers appreciate the quality of the decking, often highlighting the ease of ordering and the helpfulness of the delivery staff.
Read full summaryShow less
However, some complaints arise regarding delivery issues, such as receiving incorrect colors or damaged boards, which can lead to delays in getting the right products. Despite these occasional setbacks, the majority of consumers express satisfaction with their overall experience, emphasizing the company's responsiveness in resolving issues. Overall, Dino Decking is viewed positively, with a strong reputation for quality and service.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.6
1,000
100%
-0.2
● Low
4.6 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.5▼ 0.2
12-month avg
4.6
All-time
4.6
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.6
97
Sep 24
4.7
60
Oct 24
4.6
61
Nov 24
4.9
49
Dec 24
4.4
35
Jan 25
4.6
33
Feb 25
4.9
68
Mar 25
4.7
105
Apr 25
4.7
102
May 25
4.4
111
Jun 25
4.5
110
Jul 25
4.7
52
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 443 positive reviews
Delivery66%
291 mentions
Fast & efficient41%
180 mentions
Customer service38%
168 mentions
Quality26%
117 mentions
“Ordered sample pack and it was received very quickly”
On “Delivery” · Jul 10, 2025
Top complaintsof 42 negative reviews
Delivery69%
29 mentions
Customer service55%
23 mentions
Payment issues24%
10 mentions
Pricing19%
8 mentions
“Incorrect bullnose edging delivered”
On “Delivery” · Jul 9, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Garden & Outdoor.
Overall rating and review count for this company and similar companies
Samples arrived really quickly and were very nicely presented. The sales team followed up quickly, offering a free quotations service. I honestly couldn't believe how quickly they responded to a request for a price, and it was a good price, too! So far, I'm really impressed with the service... but let's see what happens when (if) I actually order anything! :)
Kept informed all the way through the process. Was having difficulty in finding a fitter but eventually was able to find one.
Required a delivery for week commencing 30. 06.25 to 04.07.25 as restricted storage space.
I was informed in advance of delivery and call from driver on the day.
I would recommend Dino decking to anyone
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Decking and battens etc. arrived promptly and driver helped to stack it on the drive. Easy to cut with a power mitre saw although get a few minor chips on the edges when I mitred the corners. The bull nosed edging provides a clean smooth edge eliminating trip hazards especially if you go for a different colour to the deck. I had to overcome a few issues with attaching the hidden 8mm clips to the sides of the deck for the edging as they don’t fit the same as the 6mm clips in the helpful videos. By trimming some of the plastic off the clip I was able to make them fit. I am happy with the finished result and have had many positive comments.
Easy ordering and swift delivery, driver well mannered this is what a company should be like.
The price was well under their counterparts but quality was still up there, will definitely be returning for more products
I bought decking boards from Dino about 4 years and had to lift and re-lay some because of a tree root. I had a problem with the new style composite decking clips which I purchased to re-lay some the boards. I returned these to Dino decking and within a few days received a refund. Great customer service.
It looks great, easy to cut decking boards only downside on the 6mm hidden fixings the screw heads just clip the boards as you screw in, other than that great
From the initial samples & brochure we received up to the quick delivery we couldn’t fault it all. Excellent product that’s easy to install & looks great
Outstanding Service and Truly Professional Experience – Thank You!
We recently purchased composite cladding from this company, and I have to say — the entire experience has been one of the best we’ve had in a very long time. From start to finish, the team has been nothing short of exceptional.
The sales staff on the phone were extremely professional, polite, and genuinely helpful. It’s rare these days to come across customer service of this calibre. There was a little confusion with our order — in my opinion, an error on their part — but what truly stood out was how they handled it. They took full responsibility, sorted everything out quickly, and ensured I had the correct parts to complete the job. What’s more, they did so without charging any additional postage or carriage fees. That level of accountability and care is something you don’t see often.
I also want to say a very special thank you to the first delivery driver. When he arrived with our cladding, my son — who is autistic — offered to help unload the materials. The way this gentleman treated my son was beyond kind. He was polite, respectful, and incredibly reassuring. He complimented my son throughout, told him he was doing a fantastic job, and took the time to show him the best way to lift and carry things safely. This made such a positive impact on my son, who normally struggles with physical tasks. The delivery driver made him feel capable and proud — and for that, we’re truly grateful.
The second delivery driver also deserves a mention for being polite and respectful, leaving everything neatly on the drive.
Overall, I cannot recommend this company highly enough. Thank you so much for your professionalism, your kindness, and the way you went above and beyond. You’ve certainly earned our trust and appreciation.
From the Martis family – thank you.
I had a phone call on day of delivery van broke down but that’s why I gave 4 stars delivery next day so it was still quick delivery I have not started project yet so can’t comment on fencing but delivery guy very helpful
Dino Decking is a UK-based supplier specializing in composite outdoor products, including decking, fencing, and cladding. The company focuses on providing durable and low-maintenance solutions that combine the aesthetic appeal of wood with the longevity of composite materials. Their product range is designed to enhance outdoor spaces, making them suitable for both residential and commercial customers looking for effective and stylish outdoor solutions.
Customers can browse an extensive selection of composite products available for quick UK delivery. Dino Decking emphasizes affordability by offering competitive prices through a direct-to-consumer model, eliminating the need for middlemen. Additionally, the company provides free sample packs, allowing potential buyers to evaluate the quality of their products before making a purchase.