Very good and quick service
Very good and quick service, most helpful would highly recommend, very competitive prices

Dino Decking is a UK-based supplier specializing in composite outdoor products, including decking, fencing, and cladding. The company focuses on providing durable and low-maintenance solutions that combine the aesthetic appeal of wood with the longevity of composite materials. Their product range is designed to enhance outdoor spaces, making them suitable for both residential and commercial customers looking for effective and stylish outdoor solutions. Customers can browse an extensive selection of composite products available for quick UK delivery. Dino Decking emphasizes affordability by offering competitive prices through a direct-to-consumer model, eliminating the need for middlemen. Additionally, the company provides free sample packs, allowing potential buyers to evaluate the quality of their products before making a purchase.
Dino Decking receives high praise for its fast delivery and excellent customer service, with many reviewers noting that products arrive quickly and in good condition. Customers appreciate the quality of the decking, often highlighting the ease of ordering and the helpfulness of the delivery staff.
However, some complaints arise regarding delivery issues, such as receiving incorrect colors or damaged boards, which can lead to delays in getting the right products. Despite these occasional setbacks, the majority of consumers express satisfaction with their overall experience, emphasizing the company's responsiveness in resolving issues. Overall, Dino Decking is viewed positively, with a strong reputation for quality and service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,000 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.6 | 97 |
| Sep 24 | 4.7 | 60 |
| Oct 24 | 4.6 | 61 |
| Nov 24 | 4.9 | 49 |
| Dec 24 | 4.4 | 35 |
| Jan 25 | 4.6 | 33 |
| Feb 25 | 4.9 | 68 |
| Mar 25 | 4.7 | 105 |
| Apr 25 | 4.7 | 102 |
| May 25 | 4.4 | 111 |
| Jun 25 | 4.5 | 110 |
| Jul 25 | 4.7 | 52 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Ordered sample pack and it was received very quickly”
“Incorrect bullnose edging delivered”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Garden & Outdoor.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | −1% | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.0 out of 5 (poor) | 1.7 out of 5 (poor) | 1.8 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.8 out of 5 (good) | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 3.2 out of 5 (fair) | 1.2 out of 5 (poor) | — | — | 1,000 |
Bottom line: Dino Decking is #3 of 5 on overall rating in this group.
500 reviews of Dino Decking. Filter by what matters to you.
Very good and quick service, most helpful would highly recommend, very competitive prices
samples arrived on time as promised. Great service.
I ordered on Monday 16th June- expected delivery by Friday 20th June. By Thursday 19th I'd heard nothing so I rang in and was told the delivery team would ring me straight back- they didn't but I got an email saying delivery on Saturday 21st. Great I thought. I had a guy coming to fit the decking on Sunday 22nd and had specifically ordered with Dino because of the faster delivery timeframe. Saturday 21st came and went. I have had to pay a £100 cancellation fee to my deck fitter as there was no decking ready to be fitted and he couldn't work. Not his fault. I called Dino decking on 23rd June and yes the driver had called in sick so hence the missed delivery. I asked if my £60 delivery fee would be refunded and the answer is no- it's in the T+C's- you'll get nothing. This is appalling! Deliveries get missed, people get sick but at least do what any decent business would do and refund YOUR mistake. So I am now £100 down - I may as well have paid the higher price for decking locally and actually received the goods on time. I will say the staff in the office have been very pleasant each time I have spoken to them but Dino decking really needs to use some level of judgement and refund delivery costs when appropriate. I hope the decking is at least decent quality when it finally gets here.
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Sample pack arrived as requested within a couple of days. Really pleased with the prompt service and quality of product plus choice of colours.
Lovely product first class delivery and the driver was spot on 👍😎
The items are lovely and look great. We only had £300+ BUT, we didn't expect to pay for the courier's overnight stay. An extra £240 for delivery! Which is sadly not refundable. I heard that the other deliveries were £60!! Not happy
I have just purchased composite decking materials from Dino decking and have to say from start to finish of the process the service was excellent. The sample pack, the sales quotations and delivery service were all “spot on “ with everyone in their team being helpful, professional and quick to sort things out. We definitely recommend them.
Decking has been down 4 years. In 2024 various random planks started to crack, 12 months later getting worse and other planks staring to warp and expand. Planks stain easily for example with bird mess.
Received my sample pack quick and very helpful service. I will be asking for a quote very soon. Thank you Jack
The speed and efficiency of service
Delivery was on time. Looks very smart when laid. Contact with driver was very satisfactory. Unfortunately would not put decking where I wanted it as said would scratch materials. It is supposed to be scratch resistant so I couldn’t see a problem.
Nice decking & good quality but the colours were sadly not quite right for our project. If you’re looking for Sage Green, they are the only company who does it!
Fast and efficient service -now disappointed. We needed a couple of extra planks and tried to order with their helpline only to be told that the postage would now double to £120. We had to order similar from another company at a far lower charge and express delivery. Very disappointed with the back up service.
Quick service and good advice.
Dino Decking is a UK-based supplier specializing in composite outdoor products, including decking, fencing, and cladding. The company focuses on providing durable and low-maintenance solutions that combine the aesthetic appeal of wood with the longevity of composite materials. Their product range is designed to enhance outdoor spaces, making them suitable for both residential and commercial customers looking for effective and stylish outdoor solutions. Customers can browse an extensive selection of composite products available for quick UK delivery. Dino Decking emphasizes affordability by offering competitive prices through a direct-to-consumer model, eliminating the need for middlemen. Additionally, the company provides free sample packs, allowing potential buyers to evaluate the quality of their products before making a purchase.
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