VaporFi is an online vape shop that specializes in offering a wide range of vaping products, including vapes, kits, and e-liquids. The company provides customers with access to high-quality vape devices, innovative mod kits, and a diverse selection of e-juice flavors. With a focus on catering to both novice and experienced vaping enthusiasts, VaporFi aims to meet the varying preferences of its clientele by featuring popular brands and products. Customers can explore a comprehensive inventory of vape accessories, including batteries, coils, and starter kits, making it a convenient one-stop shop for all vaping needs. VaporFi also offers promotional deals and free shipping on orders over a certain amount, enhancing the shopping experience for its users. The platform is designed to support a community of vaping enthusiasts looking for reliable and premium products in the vaping market.
DIRECT VAPOR receives a generally positive reception from customers, with many praising the easy-to-navigate website and competitive prices. Reviewers appreciate the swift shipping and the quality of products, particularly the vape juices.
Several customers highlight the straightforward age verification process, which enhances their shopping experience. However, there are notable complaints regarding order fulfillment, with some consumers reporting issues such as orders being delivered to incorrect addresses. Additionally, a few customers express frustration over unexpected charges for age verification, despite being repeat buyers. While many enjoy the variety and affordability offered, the inconsistency in service and order accuracy detracts from the overall experience. Overall, DIRECT VAPOR maintains a favorable reputation, though there are areas for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Dec 2023.
| Month | Average | Reviews |
|---|---|---|
| Jan 23 | 4.2 | 67 |
| Feb 23 | 4.7 | 52 |
| Mar 23 | 4.1 | 81 |
| Apr 23 | 4.0 | 48 |
| May 23 | 4.0 | 66 |
| Jun 23 | 3.9 | 52 |
| Jul 23 | 4.3 | 37 |
| Aug 23 | — | 0 |
| Sep 23 | 5.0 | 1 |
| Oct 23 | — | 0 |
| Nov 23 | — | 0 |
| Dec 23 | 3.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I truly appreciate the easy age verification as well as prompt delivery”
“Might have good prices but need to do something about shipping and delivery”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Value | Website & app | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.1 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.1 out of 5 (good) | 3.6 out of 5 (good) | +3% | 1,000 |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.1 out of 5 (poor) | 1.3 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.6 out of 5 (poor) | 1.7 out of 5 (poor) | 1.3 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 2.7 out of 5 (poor) | 2.7 out of 5 (poor) | +12% | 368 |
Bottom line: DIRECT VAPOR is #2 of 5 on overall rating in this group. On delivery, Red Run scores higher (4.9 vs 3.6).
500 reviews of DIRECT VAPOR. Filter by what matters to you.
They have great pricing regularly but adding promo codes & their limited time deals (like Free shipping with no minimum) makes them the best online source! Also they have lots of juices that are harder to find!
Liked the free shipping promo. Also DV has a great selection of juices.
Great prices large selection
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Product availability. Excellent price point. Order processing. Ease of navigation. Prior repeatable order delivery. Thank you!
Great site that delivers! Plenty of choices and good deals!
Easy to order and it was a Great Deal today! Thank you Direct Vapor.
Quick and easy to order
I was told that I qualify for free sipping but I was charged shipping
The last shipment took over 2 weeks
the website is easy to use
Well, the cheapest I've found new vape juice locally is just under $25.00/120 ml 6mg Bottle of Ripe Vape Bold. No Hype Caramel Tobacco is two pack for $26.99. 50% savings. Separately, try buying any coils locally and they nickel and dime you. I get that local shops have to charge more to keep their doors open. I want them to stay open, but the price difference pretty much predicts how long they'll have a viable business model. :(.
I ordered 5/24/2023. Still do not have my order. I've contacted customer service 9 times to resolve issue. Customer service rep Anita is by far the most rude, and unhelpful, unprofessional customer service rep I've had the pleasure of dealing with in a long time, followed by Kathleen, and Ashley. I have all the names, dates and times of each time I've called. With no one really willing to help, and next time I call, saying something different, or the person before didn't say that. It's been a horrible experience, they aren't willing to do anything or provide a refund until my order has not moved in 3p days. It has NOT moved since 5/30, so 14 days to go, 16 more to wait! Absolutely ridiculous. Called twice to speak to a supervisor on 6/12 after being advised to do so the day prior during the hrs of 9am to 4pm to only be told, I can't or one is not available, "they've already escalated it, what more do I want them to do?"-Anita. Update to review response 6/14/2023: Order#: 2802450845
Coupons don't always work.
I thought was a scam after not getting an e-mail saying it was shipped. Then the whole Tracking System is whack, doesn't show me any important info. Said "Out For Delivery" for a few days. Never knew what day to be home for. After seeing "Attempted Delivery" one day at work, I wrote customer service an angry e-mail with a few cuss words and they wrote back politely saying they were forwarding my contact info to management to give to the delivery company. The next day a nice woman texted me saying she had my order and when to get it. She even met me at a more convenient address. The box was well packaged and everything I ordered. So no, it's not a scam but you may have to write customer service to get the delivery company to call/txt you to give you a headsup. As mad as I was with this company in the beginning, I can't knock em much, they did their job and they remained polite throughout.
Easy to use site
very difficult check out
VaporFi is an online vape shop that specializes in offering a wide range of vaping products, including vapes, kits, and e-liquids. The company provides customers with access to high-quality vape devices, innovative mod kits, and a diverse selection of e-juice flavors. With a focus on catering to both novice and experienced vaping enthusiasts, VaporFi aims to meet the varying preferences of its clientele by featuring popular brands and products. Customers can explore a comprehensive inventory of vape accessories, including batteries, coils, and starter kits, making it a convenient one-stop shop for all vaping needs. VaporFi also offers promotional deals and free shipping on orders over a certain amount, enhancing the shopping experience for its users. The platform is designed to support a community of vaping enthusiasts looking for reliable and premium products in the vaping market.
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