Super Smooth UI compared to most vape sites!
better UI than most vape sites, pretty clear why each fee is there. Definitely the smoothest experience buying vape gear online for me thus far. Thank you!

VaporFi is an online vape shop that specializes in offering a wide range of vaping products, including vapes, kits, and e-liquids. The company provides customers with access to high-quality vape devices, innovative mod kits, and a diverse selection of e-juice flavors. With a focus on catering to both novice and experienced vaping enthusiasts, VaporFi aims to meet the varying preferences of its clientele by featuring popular brands and products. Customers can explore a comprehensive inventory of vape accessories, including batteries, coils, and starter kits, making it a convenient one-stop shop for all vaping needs. VaporFi also offers promotional deals and free shipping on orders over a certain amount, enhancing the shopping experience for its users. The platform is designed to support a community of vaping enthusiasts looking for reliable and premium products in the vaping market.
DIRECT VAPOR receives a generally positive reception from customers, with many praising the easy-to-navigate website and competitive prices. Reviewers appreciate the swift shipping and the quality of products, particularly the vape juices.
Several customers highlight the straightforward age verification process, which enhances their shopping experience. However, there are notable complaints regarding order fulfillment, with some consumers reporting issues such as orders being delivered to incorrect addresses. Additionally, a few customers express frustration over unexpected charges for age verification, despite being repeat buyers. While many enjoy the variety and affordability offered, the inconsistency in service and order accuracy detracts from the overall experience. Overall, DIRECT VAPOR maintains a favorable reputation, though there are areas for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Dec 2023.
| Month | Average | Reviews |
|---|---|---|
| Jan 23 | 4.2 | 67 |
| Feb 23 | 4.7 | 52 |
| Mar 23 | 4.1 | 81 |
| Apr 23 | 4.0 | 48 |
| May 23 | 4.0 | 66 |
| Jun 23 | 3.9 | 52 |
| Jul 23 | 4.3 | 37 |
| Aug 23 | — | 0 |
| Sep 23 | 5.0 | 1 |
| Oct 23 | — | 0 |
| Nov 23 | — | 0 |
| Dec 23 | 3.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I truly appreciate the easy age verification as well as prompt delivery”
“Might have good prices but need to do something about shipping and delivery”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Value | Website & app | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.1 out of 5 (good) | 3.6 out of 5 (good) | +3% | 1,000 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.1 out of 5 (poor) | 1.3 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.6 out of 5 (poor) | 1.7 out of 5 (poor) | 1.3 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 2.7 out of 5 (poor) | 2.7 out of 5 (poor) | +12% | 368 |
Bottom line: DIRECT VAPOR is #2 of 5 on overall rating in this group. On delivery, Red Run scores higher (4.9 vs 3.6).
500 reviews of DIRECT VAPOR. Filter by what matters to you.
better UI than most vape sites, pretty clear why each fee is there. Definitely the smoothest experience buying vape gear online for me thus far. Thank you!
Very reasonably priced mods/kits and juices. They carry my favorite flavors and am looking forward to being notified about some of the dry flower vapes.
Easy ordering, great prices. I have been going to a local vape shop for years but realized that DirectVapor has much better prices. Will be ordering from now on! Thanks.
The worst customer service I have experienced in the US. A couple Of months ago, I Made an order, chose pick up option, I was gonna be in town , the info for pick up schedule was wrong, and despite I don’t know how many international calls and e-mails, I never even got to talk to a person. I still haven’t been able to get help to retrieve my package, I am giving you guys one last chance with this order. the worst of it all was that I can tell nobody gave a **** about helping me. It’s the worst customer service experience I’ve had in the country. This is like my fourth order… on the third one they shipped the wrong pods… never even got an email back to try to make it right. Their customer service is a joke
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Coupon price
Over all it was easy to find what I needed. The pricing is fair with the exception of the charge for an adult signature. What happens to my shipment if I'm not here when it arrives?
Horrible, their prices are great, but shipping takes forever and customer service is a joke. Go somewhere else and pay the few extra bucks and have peace of mind. Update, got my device and it's broken, I called in and it's been 2 days waiting for the shipping label to return
The website is user-friendly because it is straightforward to navigate. In addition, Direct Vapor has low prices. You can't beat that now, can you?
Ease to order. New products
Ordering was easy
The website and prices * are great, except they are not honest when assessing fees and surcharges. I ordered last night, and made a screenshot of the checkout page showing $87 TOTAL including a 20% discount and free shipping over $75 and INCLUDING adult signature fee. When I checked my credit card charge, it was $100.99. When I called customer support, the lady was very RUDE and I was left an option to email customer service. No resolution yet but I wont be doing business with them again!
By accident, I purchased the wrong flavor and tried to contact support for help, but the system couldn't assist me. Yes, it said I could return the items later, but this seems like such a waste of resources when all that was needed was to change the items, as they were the same price. Now I have to wait for delivery, contact you for a return, ship it back to you and then wait some more... This could all be simplified if I was able to talk with a human, not a bot. Your company's process to correct a simple mistake seems counterproductive, and wastes time, money, and resources.
Painless. I've tried ordering from manufacturer with no results.
I hate these taxes and signature fees
Very Easy - Wish more products were available.
killer selection/killer deals
i don't know i still have not received my first order yet, but there is good selection and decent prices
The website was very accurate and easy to use.
VaporFi is an online vape shop that specializes in offering a wide range of vaping products, including vapes, kits, and e-liquids. The company provides customers with access to high-quality vape devices, innovative mod kits, and a diverse selection of e-juice flavors. With a focus on catering to both novice and experienced vaping enthusiasts, VaporFi aims to meet the varying preferences of its clientele by featuring popular brands and products. Customers can explore a comprehensive inventory of vape accessories, including batteries, coils, and starter kits, making it a convenient one-stop shop for all vaping needs. VaporFi also offers promotional deals and free shipping on orders over a certain amount, enhancing the shopping experience for its users. The platform is designed to support a community of vaping enthusiasts looking for reliable and premium products in the vaping market.
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