I have used Edge for many years since…
I have used Edge for many years since they was a little local firm. They have always given me a great service and products with friendly professional staff.

Edge Building Products is a UK-based supplier specializing in high-quality building plastics tailored for the trade. The company offers a comprehensive range of products, including low maintenance windows, doors, cladding, decking, and roofing solutions. In addition to these core offerings, Edge Building Products stocks essential tools, sealants, adhesives, and other construction materials, making it a one-stop shop for contractors and builders. With a commitment to customer service, Edge Building Products provides next-day delivery for orders placed before 3 PM and operates trade counters in Horsham, Chichester, and Croydon. The company focuses on meeting the needs of professionals in the construction industry by offering reliable, durable products at competitive prices.
Edge Building Products receives high praise for its exceptional customer service and reliable product quality, with many reviewers highlighting the helpfulness and professionalism of the staff. Customers appreciate the quick delivery times and the company's willingness to resolve issues, often going above and beyond to ensure satisfaction.
Positive sentiments are echoed in comments about the accuracy of orders and reasonable pricing. However, some consumers express disappointment regarding unexpected delivery charges on invoices, indicating a need for clearer communication about fees. Overall, Edge Building Products is recognized for its commitment to service excellence, making it a preferred choice for many in the construction industry. The majority sentiment remains overwhelmingly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 80 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 4.9 | 8 |
| Aug 24 | 5.0 | 3 |
| Sep 24 | 4.3 | 3 |
| Oct 24 | 4.7 | 12 |
| Nov 24 | 4.0 | 3 |
| Dec 24 | 5.0 | 3 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 5.0 | 5 |
| Mar 25 | 5.0 | 5 |
| Apr 25 | 5.0 | 2 |
| May 25 | 4.5 | 6 |
| Jun 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 80 most recent reviews.
“A mistake was made”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Construction & Manufacturing.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.5 out of 5 (good) | +4% | 80 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 |
Bottom line: Edge Building Products is #2 of 5 on overall rating in this group.
80 reviews of Edge Building Products. Filter by what matters to you.
I have used Edge for many years since they was a little local firm. They have always given me a great service and products with friendly professional staff.
An absolute pleasure to deal with this company. The help and communication from the team, especially Tristan, is fantastic. Queries are dealt with immediately and deliveries arrive on time. We highly recommend Edge and will continue to use their expertise. Thank you Edge, 5*
Great service, very helpful and knowledgable
Quick answers to the questions people ask most.
Yes, Edge Building Products is a legitimate company with numerous verified customer reviews. They consistently receive high ratings, with many customers praising their exceptional service and quality products.
No, Edge Building Products is not a scam. The company has a strong reputation supported by verified reviews, with customers often highlighting their excellent customer service and reliable delivery.
Edge Building Products offers a wide range of construction materials, including high-quality products like composite doors and architrave. Customers appreciate their great product range and quality.
Edge Building Products accepts a variety of payment methods, ensuring flexibility for their customers. Many reviews mention their helpful staff during the ordering process.
Edge Building Products aims to address customer concerns promptly, as noted in reviews about their efficient handling of issues. They prioritize customer satisfaction, offering support for any product-related issues.
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Very good, friendly and professional staff. Absolute pleasure from the online chat service to the collection of the goods. Well done
Great customer service, smooth ordering and delivery experience.
I went to the Horsham shop to buy some foam. I waited for 5 minutes but no one came to serve me So I rang up and then someone appeared but they didn’t seam to know you sold 3 types of foam and I had to go through it with them. Sorry this all time wasted!.
Friendly staff. Excellent product quality. Good stock. Very reasonable prices.
Flexible window trim arrived with plenty of protective packaging. Good quality plastic. They provide a nice feature where they cut it into a smaller size to lower shipping costs (and saved me the hassle from having to do an additional cut). Will definitely be using them again in the future. Good value for money
Dreadful aftersales service from this company. Package of soffits not opened for a good few weeks as building our house up on The Outer Hebrides. Gales & torrential rain delayed fitting as is normal here. Filmed the package being opened as had passed the standard 'open by date'. Outer panels were fine but soffit in the middle was cracked and split. This must have been damaged before it was packed. Edge refused to help in any way.
Very helpful live chat and delivery instructions followed. Quality product
Boys there absolutely very friendly.
Always on time, Always competitive and a great selection in stock. Edge is our go-to supplier!
Good professional help , answer for query and service.
Always amazingly helpful, really easy to process multiple orders at once with a quick email to the team. really prompt to rectify problems (if they ever happen) get delivery speeds - and I love the chocolates ;-)
Edge Building Products is a UK-based supplier specializing in high-quality building plastics tailored for the trade. The company offers a comprehensive range of products, including low maintenance windows, doors, cladding, decking, and roofing solutions. In addition to these core offerings, Edge Building Products stocks essential tools, sealants, adhesives, and other construction materials, making it a one-stop shop for contractors and builders. With a commitment to customer service, Edge Building Products provides next-day delivery for orders placed before 3 PM and operates trade counters in Horsham, Chichester, and Croydon. The company focuses on meeting the needs of professionals in the construction industry by offering reliable, durable products at competitive prices.
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