The soffit boards have been a bit…
The soffit boards have been a bit substandard with damaged edges, vented groves left with plastic in them which we had to take time to clean out, debris in the plastic moulding on 3 boards today 2 yesterday

Edge Building Products is a UK-based supplier specializing in high-quality building plastics tailored for the trade. The company offers a comprehensive range of products, including low maintenance windows, doors, cladding, decking, and roofing solutions. In addition to these core offerings, Edge Building Products stocks essential tools, sealants, adhesives, and other construction materials, making it a one-stop shop for contractors and builders. With a commitment to customer service, Edge Building Products provides next-day delivery for orders placed before 3 PM and operates trade counters in Horsham, Chichester, and Croydon. The company focuses on meeting the needs of professionals in the construction industry by offering reliable, durable products at competitive prices.
Edge Building Products receives high praise for its exceptional customer service and reliable product quality, with many reviewers highlighting the helpfulness and professionalism of the staff. Customers appreciate the quick delivery times and the company's willingness to resolve issues, often going above and beyond to ensure satisfaction.
Positive sentiments are echoed in comments about the accuracy of orders and reasonable pricing. However, some consumers express disappointment regarding unexpected delivery charges on invoices, indicating a need for clearer communication about fees. Overall, Edge Building Products is recognized for its commitment to service excellence, making it a preferred choice for many in the construction industry. The majority sentiment remains overwhelmingly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 80 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 4.9 | 8 |
| Aug 24 | 5.0 | 3 |
| Sep 24 | 4.3 | 3 |
| Oct 24 | 4.7 | 12 |
| Nov 24 | 4.0 | 3 |
| Dec 24 | 5.0 | 3 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 5.0 | 5 |
| Mar 25 | 5.0 | 5 |
| Apr 25 | 5.0 | 2 |
| May 25 | 4.5 | 6 |
| Jun 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 80 most recent reviews.
“A mistake was made”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Construction & Manufacturing.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.5 out of 5 (good) | +4% | 80 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 |
Bottom line: Edge Building Products is #2 of 5 on overall rating in this group.
80 reviews of Edge Building Products. Filter by what matters to you.
The soffit boards have been a bit substandard with damaged edges, vented groves left with plastic in them which we had to take time to clean out, debris in the plastic moulding on 3 boards today 2 yesterday
I was looking for 50mm wide Aluminium trim in Antracite. Edge could deliver at a really reasonable price. What suprised me was how quickly they responded and delivered. Excellent packaging and no damage to the 5m lengths of trim. Very impressed.
always great service and always turns up on time or earlier than agreed and love the fact you even get a text to say they are on route and a rough eta
Quick answers to the questions people ask most.
Yes, Edge Building Products is a legitimate company with numerous verified customer reviews. They consistently receive high ratings, with many customers praising their exceptional service and quality products.
No, Edge Building Products is not a scam. The company has a strong reputation supported by verified reviews, with customers often highlighting their excellent customer service and reliable delivery.
Edge Building Products offers a wide range of construction materials, including high-quality products like composite doors and architrave. Customers appreciate their great product range and quality.
Edge Building Products accepts a variety of payment methods, ensuring flexibility for their customers. Many reviews mention their helpful staff during the ordering process.
Edge Building Products aims to address customer concerns promptly, as noted in reviews about their efficient handling of issues. They prioritize customer satisfaction, offering support for any product-related issues.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Very helpful lady on the phone taking my order for some trim, taking payment and arranging delivery. Within 2-3 workings days.
We have worked with Edge for many years and find them to be an excellent and reliable company who have never let us down. Of particular note are Sarah and Ross who are always helpful and available.
Good communication from Nicole.
This is the first time I have used Edge and from the very beginning speaking with Lindsay, Ian, Sarah and PauI I was impressed with the helpfulness and professionalism I was afforded. The delivery was on time and complete and was swiftly despatched on my driveway by the driver. Thank you. Now just waiting for the rain to stop so I can complete the job.
We've been using Edge for quite a while now and we are really pleased with the service received from them. Easy online ordering, next day delivery and great customer service. The team are always quick to respond to any queries, even when it comes to returning products. We are very happy with them as our current suppliers.
An absolutely one stop shop for all your plastic & window requirements..they always above and beyond for anything you ever need from them..very helpful and very well priced ..RJB
Great communication great delivery timings great products very friendly staff
Very polite and efficient staff
Edge Building Products is a UK-based supplier specializing in high-quality building plastics tailored for the trade. The company offers a comprehensive range of products, including low maintenance windows, doors, cladding, decking, and roofing solutions. In addition to these core offerings, Edge Building Products stocks essential tools, sealants, adhesives, and other construction materials, making it a one-stop shop for contractors and builders. With a commitment to customer service, Edge Building Products provides next-day delivery for orders placed before 3 PM and operates trade counters in Horsham, Chichester, and Croydon. The company focuses on meeting the needs of professionals in the construction industry by offering reliable, durable products at competitive prices.
This profile hasn't been claimed by the business owner.