Electric Choppers is a company based in Germany that specializes in the design and manufacturing of electric bicycles and scooters. The company focuses on providing eco-friendly transportation solutions that cater to urban commuters looking for efficient and sustainable mobility options. Electric Choppers aims to enhance the cycling experience with innovative technology and stylish designs.
The target market for Electric Choppers includes environmentally conscious consumers, urban dwellers, and outdoor enthusiasts seeking an alternative to traditional vehicles. By offering a range of electric bikes and scooters, the company addresses the growing demand for sustainable transportation while ensuring comfort and performance. Electric Choppers is committed to providing products that meet the needs of modern riders, promoting a greener lifestyle in urban environments.
Electric Choppers has a positive customer experience.
Electric Choppers receives a mix of feedback from customers, with a notable 79% expressing positive experiences. Many reviewers highlight the "sehr schnelle Lieferung" (very fast delivery) and the overall quality of the choppers, indicating satisfaction with the products.
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However, several customers report significant issues with communication and customer service, citing long delays in responses and difficulties reaching support when problems arise. Complaints about missing parts and lack of assembly instructions are also common, leading to frustration among some buyers. While some customers appreciate the product quality, others feel let down by the service and delivery process. Overall, Electric Choppers shows promise with its product offerings, but improvements in customer support and communication are needed to enhance the overall experience.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.1
71
100%
—
● Low
4.1 / 5 overall
=
71 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review May 2025.
Last 3 months
2.7
12-month avg
2.1
All-time
4.1
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jun 24
1.0
2
Jul 24
2.5
2
Aug 24
1.0
2
Sep 24
5.0
1
Oct 24
1.0
1
Nov 24
—
0
Dec 24
—
0
Jan 25
—
0
Feb 25
—
0
Mar 25
—
0
Apr 25
—
0
May 25
2.7
3
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 71 most recent reviews.
Top praiseof 56 positive reviews
Customer service25%
14 mentions
“Schnelle Lieferung”
On “Customer service” · Jul 28, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
Overall rating and review count for this company and similar companies
Dieses Unternehmen ist sehr kundenorientiert und freundlich
Dieses Unternehmen ist sehr kundenorientiert. Man steht hier bei allen Fragen hilfreich zur Seite. Die Ware wird schnell in hervorragender Qualität ausgeliefert. Jederzeit wieder. Ich kann Electric Coppers sehr guten Gewissens weiter empfehlen.
Der Service per Chat sowie am Telefon war sehr gut. Ich bekam sofort auf jede Frage eine ausführliche Antwort und zudem waren die Gespräche am Telefon sehr freundlich. Sowas gibt es heutzutage leider nicht mehr oft. Daher gebe ich Electric Choppers 5 Sterne. Leider war der Versand durch die Spedition nicht mal einen Stern wert. Der Liefertermin wurde nicht eingehalten und der Chopper kam 3std zu früh. Zu dieser Zeit war niemand Zuhause und der Chopper stand im Regen vor dem Haus. Zudem war die Verpackung defekt und eine Fußraste war beschädigt. Die Verärgerung darüber war aber nach der ersten Fahrt vergessen. Da nur die Lieferung ein Chaos war, bewerte ich die Firma Electric Choppers sowie den Z9 Pro trotzdem mit der vollen Punktzahl. Würde jederzeit wieder dort bestellen.
We carry a variety of electric chopper motorcycles from different manufacturers, including cruiser-style and custom electric bikes. Our inventory includes both new and pre-owned models to suit different preferences and budgets. Visit our showroom to see the current selection available.
What are your business hours?
Our showroom and service department operate Monday through Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 5:00 PM. We are closed on Sundays and major holidays. Please call ahead to confirm hours as they may vary seasonally.
Do you provide financing options for electric chopper purchases?
Yes, we work with multiple financing partners to offer competitive loan options for qualified buyers. Our finance team can help you explore different payment plans and terms. Contact us to discuss your specific financing needs and get pre-approved.
What warranty coverage comes with electric choppers?
Warranty coverage varies by manufacturer and model, typically ranging from 1-3 years on major components. Most electric choppers include separate warranties for the battery system, motor, and frame. We'll provide detailed warranty information for any specific model you're considering.
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Do you offer service and maintenance for electric choppers?
Yes, our certified technicians provide comprehensive service and maintenance for electric motorcycles. We handle everything from routine maintenance to major repairs and software updates. Schedule service appointments through our website or by calling our service department.
Can I test ride an electric chopper before purchasing?
Test rides are available for qualified customers with a valid motorcycle license and proof of insurance. We require completion of our test ride agreement and safety briefing before any demo ride. Contact us to schedule a test ride appointment.
What is the typical range and charging time for electric choppers?
Range and charging specifications vary significantly by model and battery configuration. Most electric choppers offer between 50-150 miles per charge, with charging times ranging from 2-8 hours depending on the charger type. We can provide specific details for any model you're interested in.
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Also ich muss schon sagen, für dieses Geld ist der Copper der Hammer. Bestellt Samstag den 08.07.23,geliefert Mittwoch 12.07.23 dann Freitag 14.07.23 zusammen gebaut, Akku geladen. Die Montage ist an sich kein Problem, aber es wäre doch Hübsch wenn das ganze in Deutsch wäre, dies wäre doch sehr HILFREICH!!!!. Am Sonntag dann wollte ich auf dem Hof eine oder mehrere Probefahrten machen, aber der Copper hat nicht gestartet. Warum auch immer ist ja eigentlich kein Hexenwerk. Also am Sonntag wohlgemerkt SONNTAG, habe ich die Kontakt Adresse kontaktiert in der Hoffnung das sich jemand am Montag meldet. Und jetzt aufgepasst!!! Nach Ca. 30min hat sich jemand gemeldet, ich weiß bis heute nicht ob das eine KI war oder ein Mitarbeiter? War auch etwas zickich ,naja egal Problem wurde gelöst(war nix dramatisches) und 1 Stunde später konnte ich den Copper fahren. Also wirklich wo gibt es sowas, das dir am Sonntag geholfen wird, aber sowas von Hallo!!!. Ich kann jeden diesen Copper nur empfehlen. Absolut super. Also wer die gut 2 Öcken hat kann ich persönlich nur sagen, zugreifen. Hier kann man keinen Fehler machen. THG ist auch beantragt. Ich werde auch die nächsten Tage eine positive Googel Bewertung abgeben. Allen viel Spass beim Crusen. Es grüßt euch der Jürgen aus Bad Camberg
Keinerlei Probleme in jeder Hinsicht !
Sehr netter Kontakt der sich schnell und vorallem freundlich um alles kümmert. Bei jeder Frage stehts nett und hilfsbereit.
Versand ging auch sehr flott!
Immer wieder gerne! Daumen hoch
Heute wurde mir ein neuer Tank geliefert.Nach anfänglichen Missverständnissen hat sich der Verkäufer bemüht und den vorhanden Schaden korrigiert.
Der ganze Ärger war eigentlich unnötig.Wir alle machen Fehler.Der E-Chopper x10 ist einfach nur schön zu fahren,ein tolles Gefährt.
Prompte Lieferung. Die ersten Eindrücke nach den ersten gefahrenen Kilometern waren gut . An der Federung könnte man was ändern ß. Ebenso die Batterieabdeckung. Ein Tageskilometerzähler währe auch angebracht.
Ich kann nur sagen das ich sehr zufrieden mit dem Service war. Schnelle Antworten im Chat und schnelle Lieferung! Zum Chopper selbst sage ich, tolles Fahrgefühl! Macht riesen Spaß mit dem Chopper zu fahren. Nicht so toll finde ich das der Akku im Fach hin und her rutscht und dadurch sogar die Stromversorgung bei Hügeln immer wieder los geht! Sogar die Chrom Teile an den Griffen sind bei der 2. Fahrt einfach abgefallen! Aber im ganzen gesehen ein tolles Teil! Kann ihn nur weiterempfehlen!
Do you buy or accept trade-ins for electric or gas motorcycles?
Yes, we purchase both electric and traditional gas motorcycles, and accept trade-ins toward new purchases. Our team will evaluate your motorcycle and provide a fair market assessment. Bring your bike in for an appraisal or contact us with details for an initial estimate.
What safety gear and accessories do you recommend?
We strongly recommend DOT-approved helmets, protective riding gear, and high-visibility clothing for all riders. Our accessories department carries a full selection of safety equipment, charging accessories, and motorcycle gear. Our staff can help you choose the right equipment for your riding style.
How do I contact your sales or service departments?
You can reach our sales team at our main phone number during business hours, or visit our showroom for in-person assistance. For service appointments, use our online scheduling system or call our service department directly. Our website also has contact forms for specific inquiries.
Do you offer delivery services for purchased electric choppers?
Local delivery services are available within a certain radius of our location for an additional fee. We can also arrange shipping to distant locations through our logistics partners. Contact our sales team to discuss delivery options and associated costs for your area.
What should I know about electric chopper maintenance compared to gas motorcycles?
Electric choppers generally require less maintenance than gas motorcycles, with no oil changes, spark plugs, or exhaust system maintenance needed. However, they do require periodic battery maintenance, software updates, and brake system service. Our technicians are trained specifically in electric motorcycle systems and can explain the maintenance schedule for your specific model.
About Electric Choppers
Electric Choppers is a company based in Germany that specializes in the design and manufacturing of electric bicycles and scooters. The company focuses on providing eco-friendly transportation solutions that cater to urban commuters looking for efficient and sustainable mobility options. Electric Choppers aims to enhance the cycling experience with innovative technology and stylish designs.
The target market for Electric Choppers includes environmentally conscious consumers, urban dwellers, and outdoor enthusiasts seeking an alternative to traditional vehicles. By offering a range of electric bikes and scooters, the company addresses the growing demand for sustainable transportation while ensuring comfort and performance. Electric Choppers is committed to providing products that meet the needs of modern riders, promoting a greener lifestyle in urban environments.