Very fast delivery and the game was as…
Very fast delivery and the game was as described. Great stuff.

Electric Games is a UK-based online retailer specializing in video games and consoles across major platforms including PlayStation, Nintendo, and Xbox. The company offers a wide range of products, from the latest game titles to essential accessories, catering to the diverse needs of gamers. Customers can shop for popular items such as controllers, bundles, and pre-order options, ensuring they stay up to date with the latest releases in the gaming industry. Electric Games is committed to providing a convenient shopping experience with features such as free delivery on all products. The platform targets a broad audience of gaming enthusiasts, from casual players to hardcore fans, looking for competitive prices and reliable service. By focusing on quality products and customer satisfaction, Electric Games aims to establish itself as a go-to destination for gamers in the UK.
Electric Games receives high praise from customers for its excellent service, fast delivery, and competitive pricing, particularly for pre-orders like the Nintendo Switch 2. Many reviewers highlight their positive experiences, noting timely updates and the reliability of the company, which instills confidence in first-time buyers.
However, some consumers express frustration regarding order issues, such as receiving items at inflated prices or delays in communication about stock availability. A few reviews mention difficulties with refunds and customer service responsiveness, indicating areas for improvement. Overall, while Electric Games excels in service and delivery, there are notable concerns regarding order management and communication. The sentiment leans positively, with a majority of customers satisfied with their experiences.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 221 | 100% | +1.6 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 2 |
| Oct 24 | 5.0 | 5 |
| Nov 24 | 5.0 | 4 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | 3.0 | 4 |
| May 25 | 5.0 | 2 |
| Jun 25 | 5.0 | 6 |
| Jul 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 221 most recent reviews.
“Good price for DK Banana for the switch 2”
“I was then told that the game would be in their stock tomorrow (16th) and asked if I would like to wait for them to r...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Gaming.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | 4.7 out of 5 (good) | −4% | 221 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.6 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.7 out of 5 (good) | — | −1% | 1,000 |
Bottom line: Electric Games is #3 of 5 on overall rating in this group.
221 reviews of Electric Games. Filter by what matters to you.
Very fast delivery and the game was as described. Great stuff.
Ordered Pokémon Shining Pearl and I got it the next day! Really pleased with the delivery as it was fast and free, the website is easy to use and the customer service is great! Will definitely be ordering here again in the future.
Super fast delivery & very easy checking out process - impressed, will be back next time I need something!
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No complaints, website easy to use and fast delivery.
Ordered the PS5 Bundle on Friday, and it arrived on the Sunday ( so yes! Q U I C K delivery! ). I’m honestly over the moon because of these wonderful, and beautiful people in Electricgames. They even called me a “Chad” ( if you know you know ). The Legend of Electricgames shall be known throughout the Land, as they are a very Chad company.
Well what can I say nothing but the best experience I thought I would not be able to get my daughter her Christmas present and thanks to Joel and his team my daughter will now be one happy girl on Christmas Day ordered yesterday and already at my doorstep not even 24 hours later great service and great price guys would highly recommend 🙌🏻🙌🏻🙌🏻
At first i was skeptical as its not very often you come across a bundle for the ps5. And a bundle that seems very reasonable for the price! It came next working day, and exceeded expectations! Customer service was wonderful by ensuring we received the product and was happy with it. Don't get that with any big business out there! Will 100% purchase from here again. My bf is also very happy!!!
Can't recommend this store highly enough, great prices, excellent customer service, fantastic delivery times. Absolutely amazed by this company, we will be using this place regularly and already planning our next purchase 😀
I can't lie I was hesitant at first when I saw they had a ps5 bundle at a good price, especially when no where else had them in stock. I wasn't sure if it was a scam or not. But it all paid off ! I ordered on a sunday and got a dispatch email near enough first thing on Monday morning (I noticed in other reviews they don't dispatch or work on weekends). And it was delivered on Tuesday ! Really can't fault ElectricGames would definitely recommend and purchase more again !!! VERY HAPPY CUSTOMER
Excellent service
I bought super smash brothers for my childs birthday was advertised at £29.99 reduced £49.99 then it said sign up save a further 10% so taking the game to £27.00 they took payment for my item couple of days later , I just got a refund for my game and an email to say I had cancelled the order. I never. Judging by the review above they have cancelled the order as they priced the game wrong. Fair enough this happens but don’t send me a lie via email and just be honest with me as a customer that you messed up. Disgraceful.
Overcharging for a ps5 absolutely disgraceful certainly won’t be paying more than retail price avoid these clowns
Great value and fast delivery :)
Electric Games is a UK-based online retailer specializing in video games and consoles across major platforms including PlayStation, Nintendo, and Xbox. The company offers a wide range of products, from the latest game titles to essential accessories, catering to the diverse needs of gamers. Customers can shop for popular items such as controllers, bundles, and pre-order options, ensuring they stay up to date with the latest releases in the gaming industry. Electric Games is committed to providing a convenient shopping experience with features such as free delivery on all products. The platform targets a broad audience of gaming enthusiasts, from casual players to hardcore fans, looking for competitive prices and reliable service. By focusing on quality products and customer satisfaction, Electric Games aims to establish itself as a go-to destination for gamers in the UK.
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