Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	4.5	221	100%	+1.6	● Low

4.5 / 5 overall

221 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jul 2025.

Last 3 months: 5.0▲ 1.6
12-month avg: 4.6
All-time: 4.5
Category avg: 4.2

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Gaming.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Delivery	Service	Value	Trend	Reviews
Electric GamesThis company	4.5 out of 5 (good)	100 out of 100	4.7 out of 5 (good)	4.6 out of 5 (good)	4.7 out of 5 (good)	−4%	221
GRADE MOBILE	4.1 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	4.6 out of 5 (good)	4.0 out of 5 (good)	—	1,060
Mazuma Mobile	4.5 out of 5 (good)	100 out of 100	4.4 out of 5 (good)	4.8 out of 5 (good)	4.3 out of 5 (good)	—	1,060
DigitalLicense	4.7 out of 5 (good)	100 out of 100	3.9 out of 5 (good)	4.6 out of 5 (good)	4.9 out of 5 (good)	—	1,000
Dustin Home Danmark	4.0 out of 5 (good)	100 out of 100	4.2 out of 5 (good)	3.7 out of 5 (good)	—	−1%	1,000

Bottom line: Electric Games is #3 of 5 on overall rating in this group.

James Cottell

1 review

Jul 16, 2025

Featured

Great pre-order experience!

Good price for DK Banana for the switch 2. Pre-order arrived on time and had tracking. Never used or heard of Electric Games before but I will define using again in the future.

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y_m_o

1 review

Jul 16, 2025

Featured

Perfectly Legit and Trustworthy!!!

Although I have had no dealings with Electric Games before I can firmly say that they appear totally trustworthy and an honest company. I just received 'Donkey Kong Bananza' and all seems great. Will definitely be looking to them for future releases. So if you are in doubt about EG, No need to worry at all. They seem perfectly legit.

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Tom chatham

1 review

Jul 11, 2025

Featured

Fantastic company

Fantastic company. Really fast delivery and updates the whole way through the process. Will definitely be using again and very happy with my switch 2. Thank you! 😀

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Mr David Edge

1 review

Jun 24, 2025

Featured

Excellent service and communication…

Excellent service and communication throughout

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Tom Mc

1 review

Jun 20, 2025

Pretty much next day delivery

Pretty much next day delivery, very impressed and turnaround and cost

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Thomas m

1 review

Jun 20, 2025

Was skeptical given the prices of all the other switch 2s right now, chanced it though as the reviews were practically all good from this website, It arrived the very next day so, idk, Console was brand new, did a dock update, played some Zelda, No issues or complaints, I should have bought it a few days sooner

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Jasmine Stone

1 review

Jun 14, 2025

Hadn't heard of this brand before but…

Hadn't heard of this brand before but got my new Switch 2 from them and it arrived quickly. Happy customer.

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Gareth McLean

1 review

Jun 8, 2025

Switch 2 pre-order

I won’t lie, I was a little apprehensive making such a large purchase through a website I hadn’t heard of but I didn’t need to be. I pre-ordered a Switch 2 and it arrived exactly as and when they said it would. Excellent communication when it had been dispatched, delivery tracking etc. would definitely use again.

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customer

1 review

Jun 5, 2025

Honestly amazing

Honestly amazing! My new Switch 2 arrived on launch no problems at all. Highly recommend these guys. Great stuff!

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Richard

1 review

May 21, 2025

Top stuff

Top stuff. Great and price and swift delivery. Thank you!

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kieran sutton

1 review

May 1, 2025

Got confirmation for a switch 2 which…

Got confirmation for a switch 2 which I’m buzzing about! Amazon accepted me for the invite then told me they couldn’t accept my order which is nice to see a company doing things right. Informed me of when my order will be out for delivery. Thank you🥹

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Erilynn Taylor

1 review

Apr 24, 2025

Nintendo switch 2

I admit, I was very nervous as was anyone during the Switch 2 pre ordering phase, lots of places went out of stock due to scalpers, and when I came across Electric I was weary, I hesitantly ordered it, a few days later asked if I would receive it on the day of release or really soon after, got an immediate response within 10 hours. Great communication, I also decided to cancel it and get the Mario kart world bundle instead, and again, instant refund and managed to get the bundle the same hour. 10/10 I admit the price is a little higher than other retailers like Argos, but that’s easily swept under the rug with great support and plenty of stock.

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Brooke Hendley

1 review

Apr 24, 2025

switch 2 scalping prices

selling the Nintendo switch 2 at a higher than advertised price.

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Andrew

1 review

Apr 17, 2025

Waste of time

Ordered game (common game, 'Death Stranding' PS5) on 10th April... heard nothing at all by 14th so chased up. Nothing again. Chased up again on 15th and was told my email had gone into their junk folder. I was then told that the game would be in their stock tomorrow (16th) and asked if I would like to wait for them to receive it and then send it to me or be refunded. I asked for refund - I was then told that they might not even receive it on the 16th anyway! They apologised, but that won't get back all this wasted time. Will never use again. Absolutely do not recommend.

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Matt

1 review

Apr 14, 2025

Pre ordered the nintendo switch 2 with…

Pre ordered the nintendo switch 2 with no problems easy navigation and Easy checkout using PayPal

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Peter.

1 review

Feb 15, 2025

Best price available

Best price available and my game arrived on the expected day as promised, thank you. 10/10.

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Sarah Murphy

1 review

Dec 9, 2024

I bought an item that you didn't have…

I bought an item that you didn't have stock for. Quick refund but you should know your own stock levels and nor list items you don't have .

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Tom

1 review

Nov 20, 2024

Your new go-to gaming shop!

Best price I could find and then service that was even better. Couldn’t fault it. I’ll be back

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Jason

1 review

Nov 6, 2024

Cost effective gaming

Very helpful on phone. Super quick delivery. Very happy with the transaction. Still impressed on how genuinely priced the game was.

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customer

1 review

Nov 6, 2024

Cheapest to buy from

Was looking at the new Dragon Ball Sparking Zero game and it was listed at £65 - £70 everywhere. I searched google and seen that Electric Games had it the cheapesrt at £45. didn't think it they were legitimate until i did research. bought the game on Friday it was immediately dispatched and came first thing monday morning.

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Month	Average	Reviews
Sep 24	5.0	2
Oct 24	5.0	5
Nov 24	5.0	4
Dec 24	1.0	1
Jan 25	—	0
Feb 25	5.0	1
Mar 25	—	0
Apr 25	3.0	4
May 25	5.0	2
Jun 25	5.0	6
Jul 25	5.0	3

Electric Games reviews & trust report

Electric Games has a positive customer experience.

Best for

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Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 188 positive reviews

Top complaintsof 26 negative reviews

How it compares

Reviews