Thfed up sending a massive of mail. I dont wantis company bombard you with mail
This company bombard you with mail. 2 to 4 times a week. I'm sick off them

Fashion Friendly is an online clothing retailer specializing in stylish and affordable apparel and footwear for older men and women. The company offers a diverse range of adaptive and easy-dress clothing options, designed to cater to the unique needs of its customers. With a commitment to inclusivity, Fashion Friendly ensures that its products are available in various sizes, making fashion accessible to a broader audience. Customers can explore a selection of contemporary styles that prioritize both comfort and aesthetics. The website features a user-friendly interface, allowing shoppers to easily browse through the latest collections. Additionally, Fashion Friendly offers convenient payment options, including Klarna, to enhance the shopping experience. By focusing on quality and affordability, Fashion Friendly aims to meet the fashion needs of older adults seeking versatile and fashionable clothing and footwear.
Fashion Friendly receives a mixed reception from customers, with a significant number expressing dissatisfaction. While some reviewers appreciate the prompt delivery and quality of products, noting they are pleased with their orders, many others report serious issues with order fulfillment and customer service.
Numerous complaints highlight that money is taken from accounts without items being delivered, leading to frustration and a sense of being ignored by the company. Customers mention long wait times for dispatch and inadequate communication regarding their orders. Additionally, there are concerns about poor packaging and incorrect items being sent. Despite a few positive experiences, the overall sentiment leans towards disappointment, with many advising potential buyers to avoid the company.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.9 | 75 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 3.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 75 most recent reviews.
“My delivery arrived promptly and the jumper is great quality, lovely and warm”
“If I could give no stars I would”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.9 out of 5 (fair) | 100 out of 100 | 3.3 out of 5 (fair) | 3.0 out of 5 (fair) | 3.0 out of 5 (fair) | — | 75 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 1.9 out of 5 (poor) | 2.5 out of 5 (poor) | +4% | 1,000 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 3.0 out of 5 (fair) | 2.2 out of 5 (poor) | +12% | 368 |
Bottom line: Fashion Friendly is #2 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 3.0).
75 reviews of Fashion Friendly. Filter by what matters to you.
This company bombard you with mail. 2 to 4 times a week. I'm sick off them
I were on the verge of ordering a velour kaftan that were advertised in a magazine , but , thought it best to check out reviews for the company first . I’m SO GLAD that I did because after reading the terrible reviews for this awful company I decided to KEEP CLEAR. ! ! Why do companies run their business so badly , they have lost a customer in myself because of it . THINK THIS COMPANY NEEDS A GOOD KICK UP THE BACKSIDE ! ! ! ‘ ! ! !
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Polarized pattern: few middle ratings. 43% of recent reviews are 4–5★ and 51% are 1–2★.
Customer service is terrible!! Dont answer / reply and then cant be bothered to help. ** Keep away*** I ordered a kaftan for my mum on 19th Aug. it was never delivered. I followed up with a call and after lots of transferring got to customer service department. They said originally, they couldn't find the order and then when I said it was on my credit card statement they said they would look into and call me back. Well today after no calls I called them back and was told by a really unhappy man this was discontinued in Sept and I would of got my money back. I told him I had up my Credit card transaction up on screen and it was not on there; even offering to send a copy but no his response you will need to check with the bank!! They will not tell me anything I can't see but he would not listen!! This service is a joke!!! Please steer clear!!!
Received the 3 skirts but fabric described as polyester was like crimpelene with a loose open weave, on walking in them they clung to my legs after a short while and crackled when I took them off just like Bri Nylon used too. Returned at my expense, signed for at Driffield on the 1st of August, now 5pm on the 17th and no refund. Phoned after a week with order number to see when refund would be made, told it usually takes 2 weeks. It's only when you get the order from the magazine advert that the invoice states on the back that a refund can take up to 28 days!!!!!!!!!!!!! Emailed, with order number this morning 17th to ask for refund today, no reply, no refund. I NOW APPRECIATE WHERE STAFF RESOURCES ARE ALLOCATED IN THIS COMPANY. Just wish I had read the reviews before ordering it looks like the management of this company have lost their grip. In a recession it's a short journey from success to bankruptcy if you alienate customers.
I ordered 2 Kaftans from Fashion Friendly on the 1st Aug 2022.16 days later, no delivery, no communication, nothing. I called on the 17th and asked for an explanation. Was told Yodel had tried to deliver the items 3 times without success. I was given the option of putting in a new order or a refund. I chose to try to collect from Yodel themselves, as they were only 2 miles away. Walked there only to be told they were unable to locate the parcel. Did they even have it in the 1st place? Someone is lying here - Fashion Friendly have no clear idea of how to deliver the items they advertise. I didn't want to choose between 2 liars, so I asked for a refund. This piece of junk company did not inform me of the delays even though they had my email address. DO NOT ORDER ANYTHING FROM FASHION FRIENDLY YOU WILL BE TREATED LIKE DIRT.
Since November 2021 I've ordered a number of kaftans for my elderly mother-in-law and they've always arrived promptly and are well made. She's very happy with them. :)
Ordered my mum a fleese zip up gown January 2nd not received it or a reply after I wrote a email to them asking how long this item would be wish I read the review before ordering will not use them again and would advise other to use another shopping site too they was quick enough to take money from my bank but not good enough to send the goods
I ordered something for Christmas, paid £9.99 for express delivery as it was a present and I’m still waiting. I did try to contact them by email on 2 January to see where my order is, NO reply. So almost £70 I’ve lost, will you ever contact me FASHION FRIENDLY?
I ordered 3 posture bras on offer at £27 plus reduced p&p of £2.99 using a media code in a magazine. The bras arrived quickly but were awful quality and fit, so returned them, signed for, at my expense. Refunded quickly with £24. I rang to query this and was told the bras were £8 on their system and delivery is ALWAYS £5.99. LIES! I had to keep repeating the offer and codes I used for ordering and was promised the remaining £3 to be refunded immediately. 10 days later needless to say there has been NO refund. I will contact them again, and also contact Trading Standards as this is obviously a good money earner for them. Appalling. Never again. Do Not buy from these people! Note: refund finally received following this review
Ordered slippers in size 5, they are marked size 5 but are definitely not a 5 and they crush my feet. Ordered a velour kaftan, very poorly made from extremely thin material, nothing like the blue shown in the website more of a teal colour, zip is only halfway down the front and the remaining seam below to the hem is all gathered up. The interface on the neckline is not sewn down so this stands up when you put it on over your head. The "snood" I ordered turned out to be just a neck muffle/scarf and not a snood at all. All in all there was only one item in the order which was reasonable and the rest only fit for the bin. Definitely will not be ordering from this company again
Ordered two dressing gown as gifts ,open on it was appalling so sent both back the same day ,got proof of posting etc and waited for my refund ,it’s now 2weeks since they got them as I tracked the delivery to their Driffield site ,so now they have the goods back and my money !they don’t answer the phone and despite several e mails I still haven’t been refunded ,I’m 82 yrs old and disabled ,the company are a disgrace ,never again !
The items I bought don't fit and I would like to exchange them for a larger size. How do I do that? Thanks 10100WH136DD
Ordered a velour robe after spotting an ad, in the TV Times. It arrived speedily but I didn't even get as far as removing it from the bag, as the quality was appalling - lightweight and flimsy. Can't believe I actually paid £5.99 for p&p and now have to foot the bill for the return postage as well. Will definitely avoid this company in the future - and recommend that others do too!
Very pleased with item and its prompt delivery.
very pleased and fast
Found website very easy to navigate round. Plenty of selection and at very good prices. Was very quick delivery. Will definitely order from again.
Kept informed about order all the way. Prompt service thank you
Loved!! My purchase, great value, made well and will definitely buy from them again!
Fashion Friendly is an online clothing retailer specializing in stylish and affordable apparel and footwear for older men and women. The company offers a diverse range of adaptive and easy-dress clothing options, designed to cater to the unique needs of its customers. With a commitment to inclusivity, Fashion Friendly ensures that its products are available in various sizes, making fashion accessible to a broader audience. Customers can explore a selection of contemporary styles that prioritize both comfort and aesthetics. The website features a user-friendly interface, allowing shoppers to easily browse through the latest collections. Additionally, Fashion Friendly offers convenient payment options, including Klarna, to enhance the shopping experience. By focusing on quality and affordability, Fashion Friendly aims to meet the fashion needs of older adults seeking versatile and fashionable clothing and footwear.
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