Fashion Friendly is an online clothing retailer specializing in stylish and affordable apparel and footwear for older men and women. The company offers a diverse range of adaptive and easy-dress clothing options, designed to cater to the unique needs of its customers. With a commitment to inclusivity, Fashion Friendly ensures that its products are available in various sizes, making fashion accessible to a broader audience. Customers can explore a selection of contemporary styles that prioritize both comfort and aesthetics. The website features a user-friendly interface, allowing shoppers to easily browse through the latest collections. Additionally, Fashion Friendly offers convenient payment options, including Klarna, to enhance the shopping experience. By focusing on quality and affordability, Fashion Friendly aims to meet the fashion needs of older adults seeking versatile and fashionable clothing and footwear.
Fashion Friendly receives a mixed reception from customers, with a significant number expressing dissatisfaction. While some reviewers appreciate the prompt delivery and quality of products, noting they are pleased with their orders, many others report serious issues with order fulfillment and customer service.
Numerous complaints highlight that money is taken from accounts without items being delivered, leading to frustration and a sense of being ignored by the company. Customers mention long wait times for dispatch and inadequate communication regarding their orders. Additionally, there are concerns about poor packaging and incorrect items being sent. Despite a few positive experiences, the overall sentiment leans towards disappointment, with many advising potential buyers to avoid the company.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.9 | 75 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 3.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 75 most recent reviews.
“My delivery arrived promptly and the jumper is great quality, lovely and warm”
“If I could give no stars I would”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 2.9 out of 5 (fair) | 100 out of 100 | 3.3 out of 5 (fair) | 3.0 out of 5 (fair) | 3.0 out of 5 (fair) | — | 75 |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 1.9 out of 5 (poor) | 2.5 out of 5 (poor) | +4% | 1,000 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 3.0 out of 5 (fair) | 2.2 out of 5 (poor) | +12% | 368 |
Bottom line: Fashion Friendly is #2 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 3.0).
75 reviews of Fashion Friendly. Filter by what matters to you.
My goods were delivered in good time, with constant up-dates from courier. All items were safely packed, and everything fits well. I am very pleased, especially as the prices were low. Many thanks.
Very good service. Items are of good quality and good value for money.
Well pleased with my order which I placed on line.Received an acknowledgement advising how long the order would take.All the items ordered turned up on time.
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Polarized pattern: few middle ratings. 43% of recent reviews are 4–5★ and 51% are 1–2★.
Very good service item arrive on day it should so very pleased
Only had it delivered yesterday will let you know when I have had the bra on all day
Orderd my goods on line one day and they were delivered the next.well done
REALISTICALLY PRICED FOR QUALITY GOODS. SIZE, COLOUR, AND DESCRIPTION TRUE AND AS STATED. METHOD AND SPEED OF DELIVERY EXCELLENT.
The price was very competitive ( special offer ), but the postage costs were high ( £5.99 ) and no free returns offered. Return postage cost was £3.20! The shoes were returned because the instep was too high for my wife even to get them on. Her insteps were probably much larger than the average size 4.
I was very pleased with my purchase. My order arrived on time and the quality of the garments is very good. Will order again in the future.
Prompt delivery, value for money. I will purchase from this site again.
Parcel. Arrived as expected. Not impressed with the packaging, the inside wrapping definitely had been used before. There was an unusual smell about the parcel, Unfortunately will not be using your company again.
Received new catalogue & tried to order a dress online - but order code was not available. Waited a week or so and tried again with same result. I phoned (on premium rate phone line) and placed my order. Items ordered didn't arrive although my credit card was deducted immediately. 5 weeks later my queries were met with response that item is still out of stock .. and "company policy" is to take payment but not to despatch other items ordered until all are available.
Pleased with the speedy delivery items perfect fit
I found ordering and delivery good but l feel the postage & packaging price was too much. I ordered a very small item which cost £5.99 postage.
Fashion Friendly is an online clothing retailer specializing in stylish and affordable apparel and footwear for older men and women. The company offers a diverse range of adaptive and easy-dress clothing options, designed to cater to the unique needs of its customers. With a commitment to inclusivity, Fashion Friendly ensures that its products are available in various sizes, making fashion accessible to a broader audience. Customers can explore a selection of contemporary styles that prioritize both comfort and aesthetics. The website features a user-friendly interface, allowing shoppers to easily browse through the latest collections. Additionally, Fashion Friendly offers convenient payment options, including Klarna, to enhance the shopping experience. By focusing on quality and affordability, Fashion Friendly aims to meet the fashion needs of older adults seeking versatile and fashionable clothing and footwear.
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