FHE Health is a comprehensive inpatient rehabilitation and mental health facility located in South Florida, specializing in addiction treatment and mental health services. The company utilizes evidence-based clinical practices and innovative medical care to provide customized treatment strategies tailored to the individual needs of each patient. Their offerings include inpatient rehab, outpatient care, detox programs, and dual diagnosis treatment, ensuring a holistic approach to recovery.
Catering to individuals facing mental health challenges and substance abuse issues, FHE Health emphasizes a safe and effective pathway to lifelong recovery. The facility accepts various insurance plans and employs a team of experienced professionals dedicated to integrating medical care with behavioral health treatment. By focusing on comprehensive wellness programs and advanced neuro-rehabilitative technology, FHE Health aims to support patients in their journey toward recovery and improved mental well-being.
FHE Health receives a mix of reviews, with a notable 79% positivity rate. Many customers praise the compassionate staff and the supportive environment, highlighting experiences that led to significant personal growth and recovery.
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Reviewers appreciate the quality of care, the good food, and the accommodating atmosphere, often describing the facility as a transformative place that feels like home. However, a portion of the feedback is critical, with some individuals expressing dissatisfaction regarding the focus on financial gain and understaffing, which they believe detracts from the overall experience. Complaints also mention discomfort during treatment and a lack of variety in the programming. Despite these concerns, the majority of reviews reflect a strong sentiment of gratitude and positive life changes attributed to FHE Health.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.2
52
100%
-0.1
● Low
4.2 / 5 overall
=
52 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.3▼ 0.1
12-month avg
4.0
All-time
4.2
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
1.0
1
Sep 24
1.0
1
Oct 24
—
0
Nov 24
—
0
Dec 24
—
0
Jan 25
—
0
Feb 25
1.0
1
Mar 25
—
0
Apr 25
5.0
6
May 25
5.0
5
Jun 25
4.3
6
Jul 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 52 most recent reviews.
Top praiseof 41 positive reviews
Customer service27%
11 mentions
Helpful support5%
2 mentions
Fast & efficient5%
2 mentions
Quality5%
2 mentions
“Recently placed a loved one in rehab and after some research and recommendations found FHE Health”
On “Customer service” · Jun 17, 2025
Top complaintsof 11 negative reviews
Quality18%
2 mentions
“The food quality there is below average”
On “Quality” · Jun 25, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
Overall rating and review count for this company and similar companies
Admission lied in my face about what would be allowed here and what is treated there. Come here to be treated like a criminal.
Do not come here for ASD or ADHD or similar. The intake process alone is bad for that condition.
Over 100 phonecalls in one month from admissions, a lot at wildly inappropriate times. Borderline harassment.
Upon attempting to call my advocate, they did not answer and I was told that I can either check in now or leave. My Advocate was not going to be able to call me back immediately so I left to avoid being checked in to a place that has a hard time giving you the truth depending on which department you're talking to. Now I'm on the street in another state until I figure out what to do.
Admissions called me after I left and continued to harass me despite hanging up multiple times. This place really needs to take it easy on the harassment.
I used the last of my money to travel here from c t only to be lied to. Standard american healthcare, Doctors are locked behild terrible admin and program directors.
Shame on all of you and your bottom line.
the bottom line is that this place is the best. i constantly recommend fhe to people looking for detox. very comfortable rooms, they had a driver service who picked me up and was able to start detox immediately. nurses, techs, counselors all did an amazing job
I can't say how disappointed I am with this organization. My son went in for two days and then checked himself out. What? He immediately found a source of drugs and got high. Within a couple hours, we, the family who are all out of state, were able to talk our son into returning. We feared for his life! He could barely speak due to the heroin, but he was on his way back to the facility. I called ahead to let them know he was returning, but FHE (Sunlight Recovery) would not allow him to return. Even after pleading with them that this was a life or death situation, they told me to have him call in the morning and they would think about letting him return. What? Does this sound like a place that puts addicts first? Is this a place that really cares? I'm sure they will keep the several thousands of dollars in deductibles as well. Horrible! Horrible! Horrible!
Luckily we were able to reach out to my son's minister who went to find him, picked him up, and allowed him to sleep at his place until we were able to fly him back to his family.
I hate giving this place even one star. They almost cost my son his life. Don't be in the business pretending that you want to save lives if you are only interested in lining your pocketbook. I would recommend that anyone who reads this, finds a different place that really cares!
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My partner, an elderly female struggling with anxiety and depression, stayed at FHE Health for four weeks, starting in late February. Her primary therapist and I agreed that an additional two more weeks would be helpful so she could undergo “brain mapping.” So, after paying $23,500 for four weeks, we paid another $14,500 — $10,000 for two more weeks and $4,500 for “brain mapping.”
To make a long story short, it’s been nine weeks since my partner came home, and we still don’t know the results of the “brain mapping.”
The therapist said she would discuss it with my partner before she left. She didn’t. (She discussed it briefly with me over the phone one evening, but it was too much to digest so I asked her to email me the report; she never did.) Then she said she’d discuss it with us at the discharge meeting. She didn't. (And we, overwhelmed by the process, forgot to ask.) Then, when I texted her asking about it, the therapist said she’d call to discuss it. Despite repeated texts (the therapist’s preferred means of communication), the therapist has not called with the results.
This was my partner’s final text to the therapist: “Nearly a month later I still await the results of the brain mapping. I stayed 2 extra weeks and paid $14,500 for this process and I find it unconscionable that I still have no idea of the results. Monday I met with the new psychiatrist and he asked about the brain mapping. I felt absurd that I could not explain the results.”
I contacted FHE’s national liaison, who was extremely helpful in the beginning getting my partner admitted. I explained the situation and told her we wanted our $4,500 refunded. She suggested we ask my partner's new psychiatrist whether he could get the report. I told the liaison: It's not the psychiatrist's responsibility to obtain the report; we paid FHE for "brain mapping," so it's FHE's responsibility to provide and explain the results to us.
After my complaints to the national liaison, the CEO of FHE called me. He offered to refund half the $4,500. We considered it, but finally said no. I told him: If you go to a clothing store and buy a suit, leave it for alterations, but then never receive the suit, you don't want half your money back; you want it all.
The CEO said FHE's records showed that the therapist did call my partner and discuss the "brain mapping" results. That's simply not true. My partner's phone shows no calls from the therapist or anybody else at FHE, and I have a string of texts from the therapist in which she continues to promise to call -- but never does.
As my partner said, FHE's conduct has been unconscionable. If you're considering FHE as your treatment center, then you might want to consider our experience. I don't want to say that FHE "stole" our $4,500, but it sure seems like a ripoff to us.
I had to put my grandson in there a few years ago I had a meeting with Todd and he ask me to put my grandsons life in his hands I didn’t want to but I did it was the greatest blessing I’ve ever gotten. Anyone with a loved one suffering from any addiction Arch is place they need to be.Thank you Todd for saving my Grandson’s life!
I went here in Sept of 2019. I had been to a few other rehabs but this time I really think I can make it. Their neuro program made all the difference with my anxiety. I could never get sober before because I couldn't control my anxiety. I would try for a few weeks and I would feel so stressed that I ended up using again. Neuro made the anxiety go away and I now have 5 months sober. The place was very nice and the food was great. The staff was friendly and very professional.
I finally found a rehab I could trust to take great care of my family. My son has been to three other places with supposedly great reputations over the last 5 years and FHE was the only one that actually did everything it promised. The staff is professional and they genuinely care. My son is doing well and enjoys keeping in touch with the alumni program. I would recommend FHE to anyone who is looking for quality care.
FHE Health has assembled a team of professionals dedicated to Mental Health and Substance Abuse care. I'd absolutely trust them with a loved ones care.
FHE Health is a comprehensive inpatient rehabilitation and mental health facility located in South Florida, specializing in addiction treatment and mental health services. The company utilizes evidence-based clinical practices and innovative medical care to provide customized treatment strategies tailored to the individual needs of each patient. Their offerings include inpatient rehab, outpatient care, detox programs, and dual diagnosis treatment, ensuring a holistic approach to recovery.
Catering to individuals facing mental health challenges and substance abuse issues, FHE Health emphasizes a safe and effective pathway to lifelong recovery. The facility accepts various insurance plans and employs a team of experienced professionals dedicated to integrating medical care with behavioral health treatment. By focusing on comprehensive wellness programs and advanced neuro-rehabilitative technology, FHE Health aims to support patients in their journey toward recovery and improved mental well-being.
