Fine Drams is an online retailer specializing in a wide range of high-quality spirits, including single malt whisky, blended whisky, bourbon, rum, gin, cognac, and armagnac. With a commitment to providing customers with an extensive selection of fine drinks, the company caters to spirit enthusiasts and collectors alike. Their product offerings include both well-known brands and exclusive releases, making it a go-to destination for those seeking unique and premium options. The company operates a user-friendly website, finedrams.com, where customers can conveniently browse and purchase their favorite spirits. Fine Drams emphasizes global delivery, allowing customers from various regions to access their curated collection. With a focus on quality and variety, Fine Drams serves a diverse clientele, from casual drinkers to discerning connoisseurs looking to enhance their collections.
Fine Drams generally receives positive feedback for its excellent service and extensive selection of spirits, with many customers praising the fast delivery and careful packaging of their orders. Reviewers highlight experiences of receiving their bottles intact and on time, often noting the competitive pricing compared to local options.
However, there are significant concerns regarding customer service and order fulfillment, with several customers reporting issues such as receiving incorrect bottles or experiencing delays without clear communication. Some reviews describe the pricing structure as misleading, particularly regarding customs fees for international orders. Despite these complaints, the majority of customers express satisfaction with their purchases and the overall shopping experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 90 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 3.7 | 3 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | 3.7 | 3 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 5.0 | 2 |
| Apr 25 | 1.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 90 most recent reviews.
“My experience order was excellent, fast delivery and the packaging 👌 I order 3 bottles, came in a big box with bubbl...”
“Very poor customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Delivery | Value | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.2 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.0 out of 5 (good) | 4.2 out of 5 (good) | — | 90 |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.9 out of 5 (good) | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 2.9 out of 5 (fair) | 4.2 out of 5 (good) | — | 1,000 |
Bottom line: Fine Drams is #3 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 4.2).
90 reviews of Fine Drams. Filter by what matters to you.
My order arrived in quite a wet box. On inspection the seal of the bottle had broken, which caused the cork to leak. So not caused by the transporter. I took pictures and informed the shop. They send me a new replacement bottle immediately and I can keep what is left in the old bottle. Excellent service! TY
Täydellisesti pakattu!!! Tuotteet oli ensiluokkaisesti pakattu pehmusteisiin rikkoutumisen estämiseksi ja tilauksen yhteydessä sain seurantanumeron. Tulen varmasti tilaamaan uudelleen ja suosittelemaan tätä kaikille. On ollut haasteita löytää sivustoa jolta uskaltaa näin vuonna 2022 tilata Suomeen särkyviä tuotteita. Tilaus saapui suoraan jäämättä jumiin mihinkään. Suosittelen 👍
Excellent service and a tremendous collection of whiskeys at affordable prices. Will definitely be ordering again.
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Excellent service and a great selection of Scotch, Rum and Brandy, which are my main interests. Quick shipping to the USA.
Great prices, fast delivery. Definitely will use again.
Very impressed with fine drams. Excellent price and speed of delivery considering international shipping. Also item was very well packaged. Would use again. Many thanks.
While looking on line for dimple whiskey.hard to get here in UK At affordable price. Came across FINE DRAMS. Very reasonable prices and shipping . Hats off to fine drams and courier service for excellent service. Five days from ordering to delivery. Will de using FINE DRAMS in near future. HIGHLY recommended. Order no. 709069 Cheers/ Nobel. David j peet
I ordered several bottles and had a large order in 3 different shipments. They never came and were returned to sender. I have emailed several times and called with no response. Very deceptive and very poor communication. Will never purchase from here again. Edit... Finally got info and they resent 2 packages and got 1 out of 3 packages. 1/2022
Absolutely terrible.they advertise white rabbit SALOON 120TH ANNIVERSARY SHOWING THE BOTTLE. then send you the bottle off.SPECIAL EDITION. Very very crafty company very clever way of misleading the public.just please beware of when buying jds white rabbit saloon 120th anniversary. Believe me you won't receive whats advertised.the guy was no help what so ever basically dident want to kno.ive learnt my lesson il only buy from the UK in future.and not little backstreet company's abroad.someone who knos about whiskey were its made how its made etc etc don't need to read a very long right up about the product.then right at the end put basically item advertised is not what youl get basically they send a substitute. You should put the picture of what your selling not what your not selling.i will expose this company for what they realy do all over social media and other sites until I get an outcome.instead of exscuses
Had an excellent experience with this company. Really good comms, and the goods were packed extremely well and dispatched quickly. UK import duties and handling charges were a little more than I’d calculated, but I still managed to make a worthwhile saving on local prices (no thanks to Brexit). Recommended, especially for purchases not generally readily available. If you’re a UK buyer, just make sure you do your sums first.
The experience with the company is normally good until you have to get a refund and only get some of your money back. They claim the brexit is the cause of not getting a full refund. Also not giving brexit warning costs,everyone be careful.
Currently, the best european bottle shipper to the USA,bar none. Great selection,prices comparable to airport duty-free shops, bullitproof packaging,fast shipping with fair postage prices around $15 per bottle on multiple bottle purchases. What's not to love? Much easier than searching for bottles during overseas travel,dealing with customs in person,and lugging the extra weight around.I've placed several orders with them over the years,and every one has been delivered in perfect condition,in about a two week timeframe. 👍
I ordered a bottle of whisky two months ago. Was not told about extortionate shopping fees so was declined when I had to pay £32 to receive my £31 bottle of whisky. It’s now been back with Jonas from fine drams for ten days and I have no refund. He’s ignoring my emails. Don’t buy from here- he’s literally stolen my money and got his product back. I’m writing this review in hope that I actually get some communication with them.
I order several bottles off of Fine drams which took almost a month to arrive - I know things are difficult due to Brexit so no problems there. One bottle, however, had its seal broken and clear evidence that some of the liquid had actually leaked out. I sent pictures and asked for a refund (as the website clearly states this is not a problem with damaged bottles). I was told I’d have to send the damaged bottle back to get a full refund and, after much discussion, agreed upon a 50% refund without having to send the bottle back. I’ve checked what other online retailers do when it comes to damaged goods and they all offer a full refund - I’m disappointed Fine Drams failed to do so and will use other retailers in future.
Brilliant experience using finedrams, I even made an account here because I was that impressed. It was rather baffling to see a mere 4.2 rating on here, however I can see that this is skewed by some 1 star reviews from a few moronic British buyers who don't understand how Brexit works. It's not the company's responsibility to make you aware of your own countries policies! The site itself has a fantastic selection of whiskey and at great prices (seriously seriously good). In addition the postage is fantastic value as well. In fact it is cheaper than what most UK retailers charge to ship to Belfast even though we are allegedly part of the same country! Postage was incredibly fast too. I will 100% be using them again in the future.
Ordered some bottles I've found hard to source in the UK. Great price, great delivery, Really well packaged, arrived in less than 2 weeks. Will definitely use again.
Excellent service, and excellent products! With Finedrams I get a chance to buy rare spirits I can’t get any place else, and they’re shipping is excellent! It gets here real fast, less than two weeks! Thanks!
Fine Drams is an online retailer specializing in a wide range of high-quality spirits, including single malt whisky, blended whisky, bourbon, rum, gin, cognac, and armagnac. With a commitment to providing customers with an extensive selection of fine drinks, the company caters to spirit enthusiasts and collectors alike. Their product offerings include both well-known brands and exclusive releases, making it a go-to destination for those seeking unique and premium options. The company operates a user-friendly website, finedrams.com, where customers can conveniently browse and purchase their favorite spirits. Fine Drams emphasizes global delivery, allowing customers from various regions to access their curated collection. With a focus on quality and variety, Fine Drams serves a diverse clientele, from casual drinkers to discerning connoisseurs looking to enhance their collections.
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