Amazing service and product received
Amazing service and product received. Massive THANK YOU 🙏✌️
HEATON DIY STORE is an online retailer specializing in home improvement and garden supplies. Operating through their website, fixtektools.co.uk, the company offers a wide range of tools, materials, and products designed for DIY enthusiasts, homeowners, and professional tradespeople alike. With a focus on quality and affordability, HEATON DIY STORE provides customers with essential resources for various home and garden projects. The target market for HEATON DIY STORE includes individuals looking to undertake home renovations, repairs, and gardening tasks. By offering a diverse selection of tools and supplies, the company aims to cater to the needs of both novice DIYers and experienced professionals, ensuring that they have access to the right products for their projects.
Heaton DIY Store receives overwhelmingly positive feedback from customers, with many praising the great service and fast delivery. Reviewers frequently highlight the efficiency of the ordering process and the quality of the products, noting that items arrive quickly and as described.
Customers appreciate the excellent communication throughout their transactions, which enhances their overall experience. However, there is a notable complaint regarding a mix-up with orders, specifically concerning the path and patio sealer, where one customer received the wrong product and faced challenges in resolving the issue. Despite this isolated incident, the majority of reviews reflect satisfaction with the store's offerings and customer support. Overall, Heaton DIY Store is viewed positively, with a strong reputation for service and product quality.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 60 | 100% | -0.8 | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2026.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 5.0 | 8 |
| Jul 25 | 4.9 | 14 |
| Aug 25 | 5.0 | 15 |
| Sep 25 | 5.0 | 8 |
| Oct 25 | 5.0 | 3 |
| Nov 25 | 5.0 | 2 |
| Dec 25 | 5.0 | 5 |
| Jan 26 | 5.0 | 1 |
| Feb 26 | 5.0 | 1 |
| Mar 26 | 3.7 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Order received on time”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 67 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.8 out of 5 (good) | −5% | 60 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.8 out of 5 (good) | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 3.2 out of 5 (fair) | — | 1.2 out of 5 (poor) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.2 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: HEATON DIY STORE is #1 of 5 on overall rating in this group.
60 reviews of HEATON DIY STORE. Filter by what matters to you.
Amazing service and product received. Massive THANK YOU 🙏✌️
One of the best sellers I have used Super fast delivery and great prices Would highly recommend Thanks
Ordered 3 tubes of silicone I needed for my bathroom project that I couldn't source anywhere else. Arrived just a couple of days after I ordered, perfectly wrapped and boxed and my project is back on track ! Lifesavers !!!!! Great service and now my go to for supplies .. happy days :)
Great quality product. Fast delivery. Will definitely order from them again.
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Great item fast delivery very pleased
Excellent service from this company. Great tracked delivery and very competitive prices. Highly recommend to anyone
Fast delivery and good seller
a good experience, honest, quick responses
Ordered two sharpening stones and lt works perfectly on my axes.it was a great and fast transaction thankyou
I ordered from these recently using the eBay platform, excellent service, very rapid dispatch and delivered ontume.
As soon as I ordered the 100 king rings they were sent out to me. High quality goods at a very reasonable price. Very impressed by the service from this company. First class A+++++++++
I ordered online and my experience was very positive. The time between ordering and delivery was extremely fast. I ordered 100 chain keyrings and they were fabulous quality and good value for the money. I would certainly recommend this company.
Just what I needed for house repairs excellent delivery service and products recommend this service 👍
Great customers service and quality best so best seller ever
Excellent customer service and communication. Experience marred by breakage in transit but quickly compensated by full refund.
Great products very efficient service
Great value for the price. Works as expected. Rapid delivery and well packaged.
Bought some glue to fix the screen on my Fitbit watch. This product worked really well and was easy to use. Speedy delivery.
HEATON DIY STORE is an online retailer specializing in home improvement and garden supplies. Operating through their website, fixtektools.co.uk, the company offers a wide range of tools, materials, and products designed for DIY enthusiasts, homeowners, and professional tradespeople alike. With a focus on quality and affordability, HEATON DIY STORE provides customers with essential resources for various home and garden projects. The target market for HEATON DIY STORE includes individuals looking to undertake home renovations, repairs, and gardening tasks. By offering a diverse selection of tools and supplies, the company aims to cater to the needs of both novice DIYers and experienced professionals, ensuring that they have access to the right products for their projects.
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