Great service great foods
Great service great foods

Flava is an online grocery and food shopping platform based in the UK, providing customers with a convenient way to stock up on essential items and enjoy exclusive deals. The company offers a wide range of discounted grocery products, catering to individuals and families looking for affordable and accessible shopping options. Customers can take advantage of flexible payment plans, including unregulated credit agreements, to enhance their shopping experience. With a focus on customer satisfaction, Flava ensures next-day delivery for orders, allowing users to receive their groceries promptly. The platform is designed to accommodate various shopping needs, making it an ideal choice for budget-conscious consumers seeking quality products at competitive prices. By offering hundreds of discounted items and daily deals, Flava aims to simplify the online grocery shopping process for its users.
Flava receives a mix of feedback from its customers, with a significant portion expressing dissatisfaction. Many reviewers report unauthorized charges of £29.99 from their accounts, labeling the company as a scam and warning others to avoid it.
Complaints about fraudulent transactions and poor customer service are prevalent, with some consumers claiming they never even signed up for any services. On the other hand, there are positive remarks highlighting the delicious food and attentive staff, with some customers praising the excellent service they received. Despite the positive experiences, the overwhelming number of negative reviews regarding billing practices and product availability raises serious concerns. Overall, the sentiment leans heavily towards negative due to the alarming reports of unauthorized charges and customer dissatisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.0 | 3 |
| Oct 24 | 3.0 | 2 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 2 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | 1.0 | 2 |
| Mar 25 | 1.0 | 1 |
| Apr 25 | 1.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 1.0 | 1 |
| Aug 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very easy and straight forward to order”
“99 payment on my account”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Grocery Stores.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.0 out of 5 (good) | 4.1 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 1.9 out of 5 (poor) | 2.9 out of 5 (fair) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.4 out of 5 (good) | 4.0 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 2.1 out of 5 (poor) | 2.1 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 51 |
Bottom line: Flava is #3 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 4.4).
500 reviews of Flava. Filter by what matters to you.
Very easy to use. And laid out correctly
Ordering was very easy and quick
Easy to navigate and helps me out alot
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Placed my first order very easy now awaiting delivery
Excellent love using them very useful
Amazing deal man 😱👍🏴 Happy Daze. Seemed to good to be true however time will tell in future orders. Looking forward to receiving my order. Thanks guy's it seems brill 🙏👍😘
I love how everything is just do simple to use the variety of products are awesome and save money everyone loves a bargain
Great experience
Great to pick orders
Very easy straight forward order
Amazing 👏 savings
Brilliant. Easy application, great selection of items and simple checkout. Highly recommend
I find the products limited. Would nice to see frozen products I.e pizzas, veg etc and perhaps fresh meat
Flava is an online grocery and food shopping platform based in the UK, providing customers with a convenient way to stock up on essential items and enjoy exclusive deals. The company offers a wide range of discounted grocery products, catering to individuals and families looking for affordable and accessible shopping options. Customers can take advantage of flexible payment plans, including unregulated credit agreements, to enhance their shopping experience. With a focus on customer satisfaction, Flava ensures next-day delivery for orders, allowing users to receive their groceries promptly. The platform is designed to accommodate various shopping needs, making it an ideal choice for budget-conscious consumers seeking quality products at competitive prices. By offering hundreds of discounted items and daily deals, Flava aims to simplify the online grocery shopping process for its users.
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