Fowlers Motorcycles is a prominent motorcycle dealership located in Bristol, UK, offering a wide selection of new and used motorcycles, scooters, and off-road bikes. The company features a diverse range of brands including Honda, Suzuki, KTM, Triumph, Piaggio, Vespa, Aprilia, Moto Guzzi, Artisan, and Husqvarna, catering to both novice and experienced riders. In addition to their extensive inventory, Fowlers Motorcycles provides a comprehensive clothing and accessories department, along with dedicated parts and servicing departments, ensuring customers can find everything they need for their motorcycling needs. The dealership aims to serve a broad customer base, including motorcycle enthusiasts, everyday commuters, and those looking for leisure riding options. Fowlers Motorcycles also emphasizes customer safety and satisfaction, implementing social distancing measures and offering a virtual shopping experience. With a commitment to high-quality service and a wide array of products, the company positions itself as a trusted destination for motorcycle sales and servicing in the region.
Fowlers Motorcycles receives a mix of reviews, highlighting both commendable service and significant issues. Many customers praise the quick dispatch and ease of ordering parts, noting the helpful staff and efficient service, particularly for accessories and replacements.
Reviewers express satisfaction with the professionalism of employees like Tom and Dan, who facilitate smooth transactions. However, there are notable complaints regarding after-sales service, particularly concerning warranty issues. Some customers report difficulties in communication when seeking repairs, with claims of poor customer service and a lack of response to complaints. This inconsistency in service quality creates a divided experience for consumers. Overall, while Fowlers excels in parts and customer interactions, their after-sales support leaves much to be desired.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 124 | 100% | -2.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.0 | 4 |
| Oct 24 | 5.0 | 2 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | 3.0 | 2 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 3 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | 1.5 | 2 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 124 most recent reviews.
“Fowlers Kawasaki Steve and Simon are lovely guys can’t recommend them enough”
“I have been trying to get a few issues resolved under warranty with my Triumph Tiger 1200 GT Explorer”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.9 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 4.3 out of 5 (good) | 3.8 out of 5 (good) | — | 124 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.2 out of 5 (poor) | 1.3 out of 5 (poor) | — | 1,000 |
Bottom line: Fowlers Motorcycles is #4 of 5 on overall rating in this group. On value, ThePackengers scores higher (4.8 vs 3.8).
124 reviews of Fowlers Motorcycles. Filter by what matters to you.
Over a year ago
ALways a great place for parts and accessories. Website is easy to navigate. Parts easy to locate. And quick to despatch too. Will use again.
Over a year ago
I have been trying to get a few issues resolved under warranty with my Triumph Tiger 1200 GT Explorer. As many who read this will know, these are not cheap. Initially I had the bike booked in for the... See more
Over a year ago
A thank you to Tom and Dan for their assistance when buying my KTM DUKE 125 white from Fowlers. A nice easy purchase followed by a nice smooth ride back home over the Mendips without any rain (bonus).... See more
Quick answers to the questions people ask most.
Our business hours may vary by season and day of the week. Please contact us directly or check our website for current operating hours. We recommend calling ahead to ensure we're open, especially on holidays or weekends.
You can find our exact location and directions on our website or by contacting us directly. We're happy to provide detailed directions and landmark information to help you find us easily.
We provide various motorcycle-related services to our customers. For a complete list of our current services and offerings, please contact us directly or visit our location. Our staff can discuss which services best meet your specific needs.
We deal with motorcycles and related products. Please contact us directly to inquire about our current inventory and availability. Our team can help you find what you're looking for or discuss options that might work for you.
We offer motorcycle services to our customers. For specific repair and maintenance needs, please contact us to discuss your requirements. Our staff can provide information about service availability and scheduling.
We accept various payment methods for our products and services. Please contact us directly to confirm which payment options are available for your specific purchase or service. We're happy to discuss payment arrangements that work for you.
Financing options may be available for qualified customers. Please speak with our staff about your financing needs and we can discuss what options might be available. Requirements and terms vary depending on the situation.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
ALways a great place for parts and accessories. Website is easy to navigate. Parts easy to locate. And quick to despatch too. Will use again.
I bought a KTM with a warranty. The bike's fuel pump failed while I was in France (in warranty period) and I wanted to ship it to Fowlers for warranty repair. Nobody will speak to you. Nobody responds to voice messages on their system. Nobody cares. Clearly they don't want to help in any way and they have ducked out of any warranty commitment.
I have been trying to get a few issues resolved under warranty with my Triumph Tiger 1200 GT Explorer. As many who read this will know, these are not cheap. Initially I had the bike booked in for the review to establish what the issues were and the warranty claim made. Over 7 weeks later, I cannot now even get hold of anyone, no replies to my e-mails etc. I know there is only one guy who looks after all warranty issues, but I cant even get hold of the service department (1hr 37mins and counting and I'm caller no 3 as we speak). The service so far has been less than anyone would hope having spent a significant amount on a vehicle. Some form of update/reply etc would be appreciated, but this is far from acceptable. Find a smaller dealer, you'll likely get some service which is better than NO service.
A thank you to Tom and Dan for their assistance when buying my KTM DUKE 125 white from Fowlers. A nice easy purchase followed by a nice smooth ride back home over the Mendips without any rain (bonus). Many thanks again
I needed some replacement parts for my bike. Handle bars ..was told out of stock on back order .. 7..10 days ..or a maximum of 6 weeks should they not be available in the uk. I was so impressed when I received a email saying that my order was on its way ..3 days later there delivered to my door.. keeping me off road for a very short time . Very good communication..fast dispatch and delivery..well packaged too.. used fowlers of Bristol for all my parts .. but this delivery really impressed me …
Fowlers Kawasaki Steve and Simon are lovely guys can’t recommend them enough.They matched the cheapest price I could get my Zx4rr for anywhere and then held on to it for 6 weeks until I passed my test .Amazing service no pressure and above all else 2 thoroughly nice guys to deal with !
Exellent sevice. Good communication
Great online service for Honda VFR 800X parts when competitors site didn't even list the bike. I know where to come next time!
Fowler's supplied parts for my NC750. I always used Fowler's for my parts as I know they can get them.price was on a par with other suppliers.
After ordering an item that was suppose to be for the bike Fowlers had listed the part for, when it came it was for the complete wrong bike and listed completely wrong on their website. After calling them and highlighting this, originally I was being sent a returns label as per following their returns policy (you must contact fowlers within 7 days and if it is an error on their part they send you a label). To which I never received. After calling a few days later and asking where this label was the man on the phone became rude and patronising and said he would get back in contact with me after he had “reviewed this” for himself. Below and behold no contact from him again, I then rang again to be completely fobbed off by yet another staff member. No one has any customer service or communication skills. I would definitely recommend using Craig’s in Leeds, they are very professional, helpful and stick to policies they have set up!
Yet again these guys came good, from locating ordering and receiving my order everything was easy to follow and professionally handled. Cannot recommend them highly enough thank you.
The site made it very easy to home in on to just the Right part that I needed. The price and service were Very good .I would be very happy to use this site in The future.
Staff were very helpful and the parts I ordered arrived next day 1st class service thank you guys.
I received the correct part in only 2 days. Very quick, efficient service, and an easy-to-use website.
I went to Fowlers for a new bike , Josh Ford Triumph answered my call from that moment on it was plain sailing, Josh was professional, polite and willing to help with any offers that month. Josh was a real tonic and made everything look less stressful, thank you again.
The usual superb service from Fowlers Parts. Great communications and email updates, quick delivery and items well packaged.
I tried to complain about an item I was sold. I sent a number of reminders but got no response at all despite making a complaint as per Fowlers complaints procedure. Very poor service. The one star is for their great showroom.
Fowlers are extraordinary. One of the most efficient, helpful, and capable companies i have had the pleasure to deal with ever.
Purchased a BMW 1250 GS I was looked after by James Bruno I am in retail myself owning a car sales and cant begin to express how professional James was He kept me up to date and went above and beyond any expectations i had with nothing left to chance Defo Directorship quality staff Truly mad it a lovely experience Also Hats of to Louis in the clothing department who took care kitting myself and my partner out head to toe He even ordered items in for us People are quick to complain and not praise Outstanding experience from start to finish Also thanks again In love with the bike KR Dean
I have used Fowlers for genuine parts several times and have never been disappointed, I have been amazed at the speed of pick and dispatch though. Order sun eve, on your doorstep tues (uk mainland for stocked parts) 10/10 👍🏻
You can reach us by phone, email, or by visiting our location in person. Our contact information is available on our website and business listings. We're here to help answer your questions and assist with your motorcycle needs.
We have experience with various motorcycle brands and models. Please contact us with details about your specific motorcycle to discuss whether we can assist with your service needs. Our technicians can advise you on the best approach for your particular bike.
We carry various motorcycle parts and accessories. Please contact us or visit our location to see our current selection and availability. Our staff can help you find the right parts for your motorcycle or special order items if needed.
Parking information is available when you contact us or visit our location. We can provide details about parking options and any specific instructions for motorcycle parking. Please ask our staff if you have any questions about parking arrangements.
Warranty information varies depending on the specific service or product. Please ask our staff about warranty coverage when discussing your needs. We're happy to explain what warranty options are available for your particular situation.
Fowlers Motorcycles is a prominent motorcycle dealership located in Bristol, UK, offering a wide selection of new and used motorcycles, scooters, and off-road bikes. The company features a diverse range of brands including Honda, Suzuki, KTM, Triumph, Piaggio, Vespa, Aprilia, Moto Guzzi, Artisan, and Husqvarna, catering to both novice and experienced riders. In addition to their extensive inventory, Fowlers Motorcycles provides a comprehensive clothing and accessories department, along with dedicated parts and servicing departments, ensuring customers can find everything they need for their motorcycling needs. The dealership aims to serve a broad customer base, including motorcycle enthusiasts, everyday commuters, and those looking for leisure riding options. Fowlers Motorcycles also emphasizes customer safety and satisfaction, implementing social distancing measures and offering a virtual shopping experience. With a commitment to high-quality service and a wide array of products, the company positions itself as a trusted destination for motorcycle sales and servicing in the region.
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