Great!!
From start to finish the whole process was very quick! Visit to discuss on Thursday with everything agreed by the afternoon. Boiler fitted Friday. Great!!!!! Very happy with the service!

Gas Fast is a review platform that provides consumers with a space to share their experiences and opinions regarding various gas-related services and products. By facilitating honest feedback, the company aims to help users make informed decisions when selecting gas providers, equipment, and related services. The platform allows customers to read and write reviews, fostering transparency and trust in the gas industry. Targeting both residential and commercial customers, Gas Fast enhances the decision-making process by aggregating user-generated content. This approach not only benefits consumers but also assists businesses in understanding customer satisfaction and improving their services. With a focus on reliability and user engagement, Gas Fast is committed to promoting accountability within the gas sector.
Gas Fast receives high praise for its efficient service and friendly staff, with many customers highlighting the professionalism of the engineers during boiler installations and annual services. Reviewers frequently mention the promptness and tidiness of the workers, contributing to an overall positive experience.
However, there are notable complaints regarding customer service and communication, with some consumers feeling misled about eligibility for government schemes and expressing frustration over unresolved issues with their boilers. A few reviews also raise concerns about the company's practices, suggesting that some customers feel pressured to leave positive feedback. Despite these criticisms, the majority of feedback reflects satisfaction with the quality of service provided.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 354 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2024.
| Month | Average | Reviews |
|---|---|---|
| Jan 24 | 5.0 | 2 |
| Feb 24 | 4.4 | 7 |
| Mar 24 | — | 0 |
| Apr 24 | 5.0 | 1 |
| May 24 | 4.1 | 9 |
| Jun 24 | 5.0 | 1 |
| Jul 24 | — | 0 |
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 354 most recent reviews.
“Excellent service from the staff at gas fast, friendly, polite and clean workers, would highly recommend 👍🏻”
“I had my boiler fitted 2 years ago and all been fine up until recently”
354 reviews of Gas Fast. Filter by what matters to you.
From start to finish the whole process was very quick! Visit to discuss on Thursday with everything agreed by the afternoon. Boiler fitted Friday. Great!!!!! Very happy with the service!
Ryan who put new boiler in last week as he was fab very polite and he type his phone for me to read as we are Deaf. Also he put everything back where its was and kept house clean. He did good job. House is so lovely warm and much easier having wireless. Thanks
I received a call on the Thursday afternoon regarding the boiler and made an appointment for the friday. The guy that came Dave Brown was extremely polite and very knowledgeable. I hadn't had heating since previous October and was wary that it could be sorted, no need to worry I signed up and the guys came next day Saturday 9.15 fitted the boiler and my system was up and running by 5pm no problem. Will recommend Gas Fast anytime excellent service and no hidden costs. T
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The service from start to finish has been excellent, all staff have been friendly, supportive and very efficient. The engineers who fitted the boiler were quick, respectful, friendly and tidy in their work. The boiler has made a big difference to the warmth of the home, and is easy to use, the smart element makes it very easy to stay in control of your heating. Very pleased.
Excellent very pleased with them
From start to finish very professional service, sub contractor explained everything every step of the way and left no mess what so ever they even said if we are unsure about anything just to give us a ring even if it sounds daft
From sale to installation and aftercare i cannot fault them. Friendly, efficient, and very professional. Would definately reccomend them.
Gas fast were brilliant in every step of my boiler upgrade. Literally came to see us on Friday at a convenient time and scheduled the fitting of our new boiler the next day!, so impressed, the workman were friendly and really clear in what they were going to do. My last boiler was awful and this one keep us toasty warm!, love the halo remote control too.
Boiler fitted within 2 days of order. The team who came to install, were professional, friendly and cleaned up properly after installation.
These guys arrived on time , pleasant mannered and professional. Throughout the installation of the new boiler and removal of the old one.
Got a quote from them, £5200 or they could do a special offer £800 less if I said yes on the day. It was for a boiler, new valves flush refill. I checked the cost of the items using Screwfix, I could get all the same parts for less than £1500, cheaper if id shopped about. So just fitting remaining, they said it was a days work, so how come £3700 for 1 days work ! a local plumber quoted £2200 using a Worcester boiler that had a better guarantee. I gave them the chance to comment before I said no but they were just rude. So im my view, avoid this company as they will rip you off.
Gas Fast is a review platform that provides consumers with a space to share their experiences and opinions regarding various gas-related services and products. By facilitating honest feedback, the company aims to help users make informed decisions when selecting gas providers, equipment, and related services. The platform allows customers to read and write reviews, fostering transparency and trust in the gas industry. Targeting both residential and commercial customers, Gas Fast enhances the decision-making process by aggregating user-generated content. This approach not only benefits consumers but also assists businesses in understanding customer satisfaction and improving their services. With a focus on reliability and user engagement, Gas Fast is committed to promoting accountability within the gas sector.
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