Well delivered and very fast
Well delivered and very fast. Fitted nicely will order again if needed

GB DIY Store is a leading supplier of uPVC window and door repair parts, catering to both DIY enthusiasts and homeowners. The company offers a comprehensive range of over 2,500 high-quality replacement parts, including window handles, door handles, rubber gasket seals, door lock gearboxes, and cylinders. With a focus on reliability and durability, GB DIY Store sources its products exclusively from trusted manufacturers such as Yale, Versa, and Lockmaster. The company is dedicated to providing exceptional customer service and expert advice, ensuring that customers find the right uPVC spares for their specific repair needs. With same-day dispatch on orders placed before 3 PM, GB DIY Store prioritizes efficiency and convenience for its customers. By browsing their online store at gbdiystore.com, users can access a wide selection of uPVC parts to maintain and enhance the functionality of their windows and doors.
GB DIY Store receives overwhelmingly positive feedback from customers, who praise the excellent service and high-quality products. Reviewers highlight the store's quick delivery and good selection, noting that it offers everything needed for home improvement projects at reasonable prices.
Many appreciate the professional and patient assistance provided, especially when resolving issues or identifying products. However, a few customers express frustration with the store's responsiveness, mentioning difficulties in reaching staff by phone. Despite this minor complaint, the overall sentiment remains highly favorable, with consumers consistently recommending the store for its exceptional service and quality offerings. Overall, GB DIY Store is regarded as a fantastic resource for home and garden needs.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2026.
| Month | Average | Reviews |
|---|---|---|
| Mar 25 | 4.9 | 9 |
| Apr 25 | 5.0 | 7 |
| May 25 | 5.0 | 9 |
| Jun 25 | — | 0 |
| Jul 25 | 4.8 | 12 |
| Aug 25 | 5.0 | 2 |
| Sep 25 | 5.0 | 6 |
| Oct 25 | 5.0 | 2 |
| Nov 25 | 5.0 | 3 |
| Dec 25 | 5.0 | 3 |
| Jan 26 | 5.0 | 7 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Good selection, easy options, quick delivery and quality product”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | +2% | 60 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.8 out of 5 (good) | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 3.2 out of 5 (fair) | 1.2 out of 5 (poor) | — | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 1,000 |
Bottom line: GB DIY Store is #1 of 5 on overall rating in this group.
60 reviews of GB DIY Store. Filter by what matters to you.
Well delivered and very fast. Fitted nicely will order again if needed
Ordered a replacement door lock gearbox from this company. Good description on website assured I ordered the correct unit. Ordered on a Friday, free delivery arrived the following Monday. Brilliant service.
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Very quick delivery.
Order was dispatched quickly the product was easy to fit
Second time I used GB DIY store. The handles are really good quality. Postage is fast. I was short delivered by 1 handle but a quick email resolved the issue and they sent me an extra handle. They all fitted really well and have upgraded the look of all My doors and windows. Website easy to navigate too, and check you have all the right fixings
Don’t answer the phones !!
Prompt delivery of finger bolt and correct replacement of my 30 year old conservatory.
This is a very professional comapany to do business with. There web site is very easy to navigate and the prices are very competitive. I received my delivery very quickly, well packaged and in perfect condition. Also the goods were exactly as described.
What company cannot fault in anyway
Great company for those hard to find window accessories.Good online service
Very good detail/specification for the items. The GB DIY store is now my preferred choice for hardware
Exactly what I needed, the spec was precise allowing no nonesense replacement.
The part I purchased was a great price and was dispatched really quickly and was delivered the next day even though I did not order it until 4pm
The experience was great because the part I needed was easily found on the website, it was priced fairly and I received it quickly.
GB DIY Store is a leading supplier of uPVC window and door repair parts, catering to both DIY enthusiasts and homeowners. The company offers a comprehensive range of over 2,500 high-quality replacement parts, including window handles, door handles, rubber gasket seals, door lock gearboxes, and cylinders. With a focus on reliability and durability, GB DIY Store sources its products exclusively from trusted manufacturers such as Yale, Versa, and Lockmaster. The company is dedicated to providing exceptional customer service and expert advice, ensuring that customers find the right uPVC spares for their specific repair needs. With same-day dispatch on orders placed before 3 PM, GB DIY Store prioritizes efficiency and convenience for its customers. By browsing their online store at gbdiystore.com, users can access a wide selection of uPVC parts to maintain and enhance the functionality of their windows and doors.
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