Ordered 2 Tires got one tire and 4 days…
Ordered 2 Tires got one tire and 4 days later haven’t seen or had a tracking number update could be the shippers fault but can’t get a reply from anyone letting me know where my tire is.

Giga Tires is an online tire retailer that specializes in providing quality tires at competitive prices. The company offers a wide selection of premium tire brands, catering to various vehicle types, including cars, SUVs, and trucks. Customers can easily search for tires by vehicle model, size, or brand through the user-friendly website, making the tire purchasing process efficient and straightforward. In addition to tire sales, Giga Tires provides options for fast shipping directly to customers' homes or delivery to local installers for convenience. The company also offers flexible financing options, allowing customers to buy now and pay later. With a commitment to customer satisfaction, Giga Tires features a 45-day return policy, ensuring that customers can shop with confidence.
Giga Tires receives a mix of feedback from its customers, with a notable majority praising the fast shipping and competitive pricing of their tires. Many reviewers highlight the impressive delivery speed, often receiving their orders within two days, which contributes to a positive overall experience.
Customers appreciate the user-friendly website and the ease of the ordering process, frequently mentioning that they found the prices to be great. However, there are significant complaints regarding order fulfillment, with some consumers reporting delays and receiving incorrect items. A few reviewers express dissatisfaction with customer service, citing unhelpful responses when inquiring about their orders. Despite these issues, the overall sentiment leans positive, with many customers willing to recommend Giga Tires for future purchases.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 391 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.4 | 7 |
| Sep 24 | 3.6 | 7 |
| Oct 24 | 2.4 | 7 |
| Nov 24 | 3.1 | 8 |
| Dec 24 | 5.0 | 9 |
| Jan 25 | 4.3 | 12 |
| Feb 25 | 3.8 | 13 |
| Mar 25 | 4.0 | 62 |
| Apr 25 | 3.8 | 23 |
| May 25 | 3.5 | 29 |
| Jun 25 | 4.2 | 54 |
| Jul 25 | 4.2 | 26 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 391 most recent reviews.
“5 tires with free delivery”
“This is the worst customer service I ever saw”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Delivery | Value | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 3.3 out of 5 (fair) | +2% | 391 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | — | 4.5 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.3 out of 5 (poor) | 1.7 out of 5 (poor) | — | 1,000 |
Bottom line: Giga Tires is #4 of 5 on overall rating in this group. On service, BJS Home Delivery scores higher (4.6 vs 3.3).
391 reviews of Giga Tires. Filter by what matters to you.
Ordered 2 Tires got one tire and 4 days later haven’t seen or had a tracking number update could be the shippers fault but can’t get a reply from anyone letting me know where my tire is.
Didnt get all 4 tires only got 3, customer service awful, no one ever talks to you on the phone or calls you back, Terrible!
Good price, fast delivery. Tires were manufactured 20 month ago which is within reason.
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Classic Whitewall Tires were perfect for my 49 chevy. Shipping came very quick. Tires were reasonable priced. Already mounted and look great.
Extremely quick turnaround and great price. Ordered on Wednesday afternoon and arrived Friday morning
I will never buy tires from these clowns again. Ordered a tire , several weeks go by and they finally ship it. They claimed it was in stock. When it arrived the tire had a date code that was 4 years old. It looked like it had been stored outside and the inside of the tire had mud and water stains. Confirming the old tire look. I had to send them pictures and the date codes. Which is standard. Not a we are sorry, hey let’s discount it and make it right, no appropriate level of concern. They would take the tire back and give a refund. The hassle level is not worth the savings if there was any.
This company is the worst !! Ordered two lawn mower tires and they shipped them separately instead of letting me pay the extra so I got them together. I got one tire and then watched my other one sit in another state for a week. When I called the customer service sucked and was no help. This is there stupidity for shipping them separately and instead of eating the time or money while they investigate the lost tire situation, it is me who has to. So in the meantime I need to pay for two more tires from somewhere else and wait for these idiots to refund me for their own mistake !! Bad business model and I will never order here again and will make sure to tell all my landscape buddies never to either.
Bought 4 set of tires from Giga Tires and was given option to ship to a tire installation shop. The price of the tires and installation fees was fair. Will buy from them again. Good price and great service.
Easy fast delivery and beautiful tires.Thank You
Great pricing and quick service.
Okay I just ordered them and they've already arrived and they look good I plan on installing these two tires tomorrow and we'll see what happens so far I'm completely satisfied with the terms the delivery and all that.
What awesome hidden gem . Great buys on tires even hard to find tires. I have a certain tire size that I was told by the local tire shop that they either could not be found or had to go through Coker tires for ones that was $ 400.00 each except Giga Tires had them for not even half the cost . They offer fast shipping. I just wish they offered more accessories and better phone service. Otherwise great tires and service and can't wait to buy a set for my car !
Very fast safe delivery. Literally received my new tire two days after I ordered it from Giga Tires. Great guys thanks so much!
I went to a local Tire store for 2 tires for my 2021 Pilot. They gave me a price of $698 installed. I thought that was a bit steep. I searched online and found Giga Tires. The 2 tires and installation from my local mechanic came in $140 less. Great price from Giga Tires PLUS the tires were at my home in a few days. Quicker than they said it would be. I will definitely shop Giga Tires again.
Super simple and great pricing.
Giga Tires is an online tire retailer that specializes in providing quality tires at competitive prices. The company offers a wide selection of premium tire brands, catering to various vehicle types, including cars, SUVs, and trucks. Customers can easily search for tires by vehicle model, size, or brand through the user-friendly website, making the tire purchasing process efficient and straightforward. In addition to tire sales, Giga Tires provides options for fast shipping directly to customers' homes or delivery to local installers for convenience. The company also offers flexible financing options, allowing customers to buy now and pay later. With a commitment to customer satisfaction, Giga Tires features a 45-day return policy, ensuring that customers can shop with confidence.
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