Fast delivery..tracking ..quality of…
Fast delivery..tracking ..quality of product..thank you!

Giga Tires is an online tire retailer that specializes in providing quality tires at competitive prices. The company offers a wide selection of premium tire brands, catering to various vehicle types, including cars, SUVs, and trucks. Customers can easily search for tires by vehicle model, size, or brand through the user-friendly website, making the tire purchasing process efficient and straightforward. In addition to tire sales, Giga Tires provides options for fast shipping directly to customers' homes or delivery to local installers for convenience. The company also offers flexible financing options, allowing customers to buy now and pay later. With a commitment to customer satisfaction, Giga Tires features a 45-day return policy, ensuring that customers can shop with confidence.
Giga Tires receives a mix of feedback from its customers, with a notable majority praising the fast shipping and competitive pricing of their tires. Many reviewers highlight the impressive delivery speed, often receiving their orders within two days, which contributes to a positive overall experience.
Customers appreciate the user-friendly website and the ease of the ordering process, frequently mentioning that they found the prices to be great. However, there are significant complaints regarding order fulfillment, with some consumers reporting delays and receiving incorrect items. A few reviewers express dissatisfaction with customer service, citing unhelpful responses when inquiring about their orders. Despite these issues, the overall sentiment leans positive, with many customers willing to recommend Giga Tires for future purchases.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 391 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.4 | 7 |
| Sep 24 | 3.6 | 7 |
| Oct 24 | 2.4 | 7 |
| Nov 24 | 3.1 | 8 |
| Dec 24 | 5.0 | 9 |
| Jan 25 | 4.3 | 12 |
| Feb 25 | 3.8 | 13 |
| Mar 25 | 4.0 | 62 |
| Apr 25 | 3.8 | 23 |
| May 25 | 3.5 | 29 |
| Jun 25 | 4.2 | 54 |
| Jul 25 | 4.2 | 26 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 391 most recent reviews.
“5 tires with free delivery”
“This is the worst customer service I ever saw”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Delivery | Value | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 3.3 out of 5 (fair) | +2% | 391 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | — | 4.5 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.3 out of 5 (poor) | 1.7 out of 5 (poor) | — | 1,000 |
Bottom line: Giga Tires is #4 of 5 on overall rating in this group. On service, BJS Home Delivery scores higher (4.6 vs 3.3).
391 reviews of Giga Tires. Filter by what matters to you.
Fast delivery..tracking ..quality of product..thank you!
Tires arrived much sooner than I expected. Really easy and prices were better than elsewhere.
Fast delivery and replies to emails within the hour! This is my second time shopping with giga tires and won’t be the last. They also have the best pricing around. I have recommended many people to them that are also happy using them. Keep it up guys!
Found the tires I was looking for.
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If i could give -3/5 stars, I would! as a single mother who spent 400$ with this establishment, giga tires royally messed up and refused to take accountability, instead ushered me to jump through hoops and refused to refund me. I reached out a total of 4 times before I was given ANY help at all. I called the hotline and was hung up on twice. I waited in the chat window for 55 minutes when the given wait time was TEN MINUTES! And when I was finally able to talk to a real person, not only were my frustrations not handled or heard, in fact the employee of GIGA TIRES proceeded to snap at me and talk to me as if she did not 1. WORK for the company I was having issues with and 2 showed absolutely ZERO customer service skills. I dare say if this issue would have been handled correctly or handled at all, a paying customer like myself might think twice about leaving a review like this. I have been baffled by the lack of customer service, appropriate business responses. What I ordered and I received were not even close. As in , the sizes were COMPLETELY WRONG. Which leads me to believe not only are their policies completely to keep this company from taking accountability, but the employees also obviously have no idea what they're doing and that's absolutely ridiculous What I ordered were AT 225/65/R17's What I recieved were 245/65/R18's with a completely different tread To draw this all to conclusion, this company has in fact has COST me money due to their absolute and very apparent negligence, they scheduled the original pickup without my consent and then failed to even apologize for this entire situation that was created by GIGA TIRES. I will never use them again!
Great looking tire, and received them quickly
Purchased 4 tires. Had some questions about my order. Could not get through to customer service. No answer by email. No answer by phone. I sat on hold for over 2 hours. I tried the "Call you back" option and *NEVER* got a call back. I am canceling my order and will never purchase from them again. Prices seem to be a lie.
great price on tires, easy purchasing. The problem I had was how much shipping cost was
Fast shipping! Though I’d like a slower, cheaper shipping option.
Tires were what was described. Unfortunately, the shipper (Fed Ex) smashed the back tires into triangle. Luckily the bead remained a circle. However, it was impossible to mount at home so I had to pay a tire store to mount them
Giga Tires are thieves. I ordered 4 tires and received only 3 of them. They refuse to send me another tire because they say "The 4th one may show up" !!!! Are you kidding me !!! What ignorance !!!! They also refuse to send me the money back and won't until the tires are returned. Also, they will not refund me the shipping cost either way !!! NEVER NEVER use these thieves. They'll leave you hanging and keep your money. I'm Michael Hicks from Van Buren Arkansas in case these thieves want to sue me for slander !!!!!! Lol
This may be premature as I haven't received the tires yet. They were to ship today however I didn't get the confirmation email yet regarding shipping. The service to this point has been great
Well to start I purchased my tires and they were sourced locally and it was great I got them in less than 3 days. It was exactly what I was looking for and way cheaper than anyone in town. Giga tires saved me money while still providing quality products. Thanks again!!
Very fast shipping, tires look great!
I haven't gotten my tire...it was stated to be delivered on 3/08/2025. Every time I try to track it, it just says tracking unavailable at this time.
Fast shipping, best price, will keep coming back
Giga Tires is an online tire retailer that specializes in providing quality tires at competitive prices. The company offers a wide selection of premium tire brands, catering to various vehicle types, including cars, SUVs, and trucks. Customers can easily search for tires by vehicle model, size, or brand through the user-friendly website, making the tire purchasing process efficient and straightforward. In addition to tire sales, Giga Tires provides options for fast shipping directly to customers' homes or delivery to local installers for convenience. The company also offers flexible financing options, allowing customers to buy now and pay later. With a commitment to customer satisfaction, Giga Tires features a 45-day return policy, ensuring that customers can shop with confidence.
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