Terrible service never received my…
Terrible service never received my order and not been refunded . Emailed twice to customer service -no reply !

GP Nutrition is an online retailer specializing in dietary supplements developed by expert nutritionist Gabriela Peacock. The brand focuses on providing a range of high-quality nutritional products designed for modern living, including popular items like MetaboliseMe™, EverydayMe™, and various vitamins and minerals. Customers can find formulas aimed at supporting weight loss, overall wellness, and specific health needs, ensuring that they meet their body's nutritional requirements effectively. The target market for GP Nutrition includes health-conscious individuals seeking convenient and science-led solutions to enhance their daily nutritional intake. With a commitment to customer satisfaction, the company offers features such as free shipping on UK subscription orders and flexible delivery options, making it easy for users to maintain their health goals. Through its user-friendly website, GP Nutrition aims to provide customers with accessible information and a seamless shopping experience.
GP Nutrition receives a mixed response from its customers, with many praising the excellent service and prompt delivery of orders. Reviewers frequently highlight the straightforward ordering process and the quality of the products, noting that items arrive well-packaged and on time.
However, there are significant complaints regarding customer service, with some consumers reporting issues such as not receiving their orders and a lack of response from support when problems arise. Additionally, a few customers express dissatisfaction with the taste of certain products, describing them as overly sweet. While many appreciate the effectiveness of the products and the detailed information provided, others have experienced frustrations that detract from their overall satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 64 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 2 |
| Oct 24 | 4.0 | 4 |
| Nov 24 | 3.2 | 5 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 5 |
| Feb 25 | 4.4 | 7 |
| Mar 25 | 4.8 | 6 |
| Apr 25 | 4.0 | 3 |
| May 25 | 4.5 | 2 |
| Jun 25 | 3.7 | 3 |
| Jul 25 | 4.5 | 13 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 64 most recent reviews.
“Order arrived promptly”
“Emailed twice to customer service -no reply”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Alternative Medicine.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.7 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 3.6 out of 5 (good) | 3.9 out of 5 (good) | +6% | 64 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 4.6 out of 5 (good) | 5.0 out of 5 (good) | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 4.9 out of 5 (good) | — | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: GP Nutrition is #3 of 5 on overall rating in this group. On service, Canada Pharmacy scores higher (4.9 vs 3.6).
64 reviews of GP Nutrition. Filter by what matters to you.
Terrible service never received my order and not been refunded . Emailed twice to customer service -no reply !
The product I ordered never arrived .
I purchased the fibre capsules because I wanted to help me lose weight. I'm always hungry and I thought they would help. They haven't. They just make your stomach feel uncomfortable and I've had an upset stomach. My stomach has gurgled after taking them and certainly haven't stopped me feeling hungry.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 69% of recent reviews are 4–5★ and 30% are 1–2★.
I received a package which I didn't order without any information (invoice or sender address) I have today been asked to review the product hence I now know who sent the item. After ringing the contact number which states "open 9 a.m. to 5 p.m. I just got an answere machine asking for my emai address and phone number.
Do not use this company. Dreadful customer Service. Ordered after a Liz Earle recommendation. 3 weeks later no sign of goods. 25 phone calls, numerous emails. Customer care appalling. Had to claim money back with my bank. Worst experience ever
I ordered on the 4th January and immediate payment was taken. After a week ( and each subsequent week of waiting ) I emailed the company to enquire where my order was and each time I was told that it would be with me by the end of the week. This didn’t happen so I cancelled my order on the 27th January - over three weeks since my original order. If products are out of stock or there is a problem with delivery then customers should be informed at the point of sale or at least updated whilst they are waiting. Unfortunately, you leave the customer wondering whether you are a scam company due to lack of communication AND non delivery. Very poor on both counts. Will not be ordering or recommending
Terrible customer service waiting 2 weeks now for a missing order take your money immediately but no customer service there after would t recommend anyone to purchase from GPNutrition need to get their customer focus heads on and fulfil orders! ….and communicate with their customers
Again another bad customer service. I ordered a supplement end of December and yet I receive my order!! I have emailed them , no answer, no acknowledgement. Still I see their advertisement in the social media .with an attractive lady promoting their supplement. Please stay away from this company. they are scam....
Placed an order on 03/01/23, received confirmation email but still haven't received products or even a notification of dispatch. Have tried to get in touch several times with no response. Money was taken out of account immediately. Really hope this isn't a scam.
12 days after making an order I still haven’t received any delivery/ tracking information and the chat function (only way to contact this ‘company’) never reply. Needless to say the money was taken from my account on the day of ordering and then no contact after that!! Is this even a real company or a scam?! What a shame!!
The ‘feel good’ supplement didn’t live up to its name. Terrible stomach pain and bloating. 😳😩
Attempted to order product from web site. The sales process is strange and counterintuitive. Website tries very much to make you sign up for so called "subscription" which gives you 35% discount.... However, there is small print: you can cancel subscriptions after min 3 supplies - must be in writing. Now interesting bit: the subscription is cancelled ONLY after supplier confirms that in writing also. Now we know that whoever signs for it goes for life of attempts to cancel it. Very, very lazy web site. You will see brilliant, shinny pictures and colourful boxes - what I got was simple brown box with a note: "we run out of coloured boxes - sorry for inconvenience" - poor quality, black& white, hardly readable copy of flattened original box included instead. Dodgy company, that does not look right at all.
GP Nutrition is an online retailer specializing in dietary supplements developed by expert nutritionist Gabriela Peacock. The brand focuses on providing a range of high-quality nutritional products designed for modern living, including popular items like MetaboliseMe™, EverydayMe™, and various vitamins and minerals. Customers can find formulas aimed at supporting weight loss, overall wellness, and specific health needs, ensuring that they meet their body's nutritional requirements effectively. The target market for GP Nutrition includes health-conscious individuals seeking convenient and science-led solutions to enhance their daily nutritional intake. With a commitment to customer satisfaction, the company offers features such as free shipping on UK subscription orders and flexible delivery options, making it easy for users to maintain their health goals. Through its user-friendly website, GP Nutrition aims to provide customers with accessible information and a seamless shopping experience.
This profile hasn't been claimed by the business owner.