No reply or acknowledgement to an email…
No reply or acknowledgement to an email I sent!!

GP Nutrition is an online retailer specializing in dietary supplements developed by expert nutritionist Gabriela Peacock. The brand focuses on providing a range of high-quality nutritional products designed for modern living, including popular items like MetaboliseMe™, EverydayMe™, and various vitamins and minerals. Customers can find formulas aimed at supporting weight loss, overall wellness, and specific health needs, ensuring that they meet their body's nutritional requirements effectively. The target market for GP Nutrition includes health-conscious individuals seeking convenient and science-led solutions to enhance their daily nutritional intake. With a commitment to customer satisfaction, the company offers features such as free shipping on UK subscription orders and flexible delivery options, making it easy for users to maintain their health goals. Through its user-friendly website, GP Nutrition aims to provide customers with accessible information and a seamless shopping experience.
GP Nutrition receives a mixed response from its customers, with many praising the excellent service and prompt delivery of orders. Reviewers frequently highlight the straightforward ordering process and the quality of the products, noting that items arrive well-packaged and on time.
However, there are significant complaints regarding customer service, with some consumers reporting issues such as not receiving their orders and a lack of response from support when problems arise. Additionally, a few customers express dissatisfaction with the taste of certain products, describing them as overly sweet. While many appreciate the effectiveness of the products and the detailed information provided, others have experienced frustrations that detract from their overall satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 64 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 2 |
| Oct 24 | 4.0 | 4 |
| Nov 24 | 3.2 | 5 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 5 |
| Feb 25 | 4.4 | 7 |
| Mar 25 | 4.8 | 6 |
| Apr 25 | 4.0 | 3 |
| May 25 | 4.5 | 2 |
| Jun 25 | 3.7 | 3 |
| Jul 25 | 4.5 | 13 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 64 most recent reviews.
“Order arrived promptly”
“Emailed twice to customer service -no reply”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Alternative Medicine.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.7 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 3.6 out of 5 (good) | 3.9 out of 5 (good) | +6% | 64 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 4.6 out of 5 (good) | 5.0 out of 5 (good) | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 4.9 out of 5 (good) | — | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: GP Nutrition is #3 of 5 on overall rating in this group. On service, Canada Pharmacy scores higher (4.9 vs 3.6).
64 reviews of GP Nutrition. Filter by what matters to you.
No reply or acknowledgement to an email I sent!!
I wish I had read the other reviews before making my purchase. Clearly a company that cares more about profit and getting rid of old stock than doing the right thing by the customer. Very disappointed with product and service.
I tried this product after a recommendation on Liz Earle Wellbeing. I found the individual/ daily packs really useful, especially when travelling. Unfortunately I struggled to establish a regular time to take these supplements as they advise they should be taken with food and I intermittent fast so kept forgetting to take them later in the day with the business of work. I tried taking with an oat milk coffee but vomited on 2 occasions - so they definitely need to be taken with a meal. Because of these issues I have over stock and needed to delay my subscription. This is where I have a big issue. The ' manage your subscription ' link in the reminder email did not work so I emailed customer services and was told the request to delay had' been actioned for you'. However, the payment was still taken and I was told that I now have to organise/ pay for the return of the order. I complained again and was offered reimbursement of the postage once they had received the return. GP Nutrition, no matter how great your product is, or how many subscription discounts you entice people with, if the after sales care is poor then you have a big problem. Subscription cancelled and looking for a new supplement provider.
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Polarized pattern: few middle ratings. 69% of recent reviews are 4–5★ and 30% are 1–2★.
GP Nutrition is an online retailer specializing in dietary supplements developed by expert nutritionist Gabriela Peacock. The brand focuses on providing a range of high-quality nutritional products designed for modern living, including popular items like MetaboliseMe™, EverydayMe™, and various vitamins and minerals. Customers can find formulas aimed at supporting weight loss, overall wellness, and specific health needs, ensuring that they meet their body's nutritional requirements effectively. The target market for GP Nutrition includes health-conscious individuals seeking convenient and science-led solutions to enhance their daily nutritional intake. With a commitment to customer satisfaction, the company offers features such as free shipping on UK subscription orders and flexible delivery options, making it easy for users to maintain their health goals. Through its user-friendly website, GP Nutrition aims to provide customers with accessible information and a seamless shopping experience.
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