Hoover Fence Company is a well-established supplier of fencing materials, with over 40 years of experience in the industry. The company provides an extensive range of products, including commercial chain link fence kits, wood split rails, and motorized gate closers, catering to the diverse needs of contractors, retailers, and homeowners across the United States. Dedicated to delivering high-quality materials at competitive prices, Hoover Fence Company prioritizes customer satisfaction through knowledgeable sales support and excellent service. Their commitment to making the fence buying experience seamless has positioned them as a reliable choice for customers seeking fencing solutions and related accessories.
Hoover Fence Co. receives high praise for its exceptional customer service and fast shipping, with many reviewers highlighting the efficiency and helpfulness of the staff. Customers appreciate the quality of the products, noting that their orders are often delivered quickly and accurately.
Several people mention the ease of the ordering process, with one customer expressing gratitude for the company's patience in handling multiple order adjustments. However, there are some criticisms regarding specific product designs, such as the self-closing gate hinge, which some found problematic. Despite these minor issues, the overwhelming sentiment remains positive, with a strong emphasis on the company's commitment to customer satisfaction and quality service. Overall, Hoover Fence Co. is viewed favorably by the majority of its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 1,000 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.8 | 42 |
| Sep 24 | 4.8 | 22 |
| Oct 24 | 4.8 | 33 |
| Nov 24 | 4.9 | 22 |
| Dec 24 | 4.6 | 22 |
| Jan 25 | 4.9 | 19 |
| Feb 25 | 5.0 | 20 |
| Mar 25 | 4.7 | 22 |
| Apr 25 | 4.7 | 23 |
| May 25 | 4.4 | 31 |
| Jun 25 | 4.9 | 21 |
| Jul 25 | 4.8 | 10 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great product, fast shipping, excellent customer service”
“It was also shocking - the high cost of shipping and on a prior order, alternate shipping was thankfully priced out...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Building Materials.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | 4.7 out of 5 (good) | −2% | 1,000 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | 4.8 out of 5 (good) | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.2 out of 5 (good) | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 |
Bottom line: Hoover Fence Co. is #2 of 5 on overall rating in this group.
500 reviews of Hoover Fence Co.. Filter by what matters to you.
$46.97 standard delivery fee for shipping on a $7.86 bag of 24 plastic Bufftech lock rings that maybe weight 0.5lbs. What a joke! Go to Vinyl Fence Fitting at least they're reasonable for ground shipping and for what you will pay Hoover Fence Co. for standard shipping you can have it shipped overnight with Vinyl Fence Fitting and still be cheaper
was very very disappointed in shipping charges ( 120.00) and exchanging due to i ordered the wrong size.
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This item wouldn't work here at our church facilities. When I put in for a return, the credit was almost half of the cost, and on top of that we have to pay shipping. I was ok with the low credit, but was not expecting to pay for shipping back as well!
It was difficult to get our order finalized and there was a long lead time on one item. We were going to cancel just that one item due to the delay and were told the item had shipped. It did not leave their facility for 5 full days after the date we were told it shipped.
I paid over $30 for 2 day shipping, there was an arrival date next to it that was 2 days from purchase date. I did not receive them in 2 days and was met with only excuses of why! I essentially paid double for regular 3-5 day shipping because it arrived 5 days after the date of purchase. Only after saying I would post on social media was I offered half my money back.
Poor customer service and absurdly high shipping charges
The bands I ordered did not fit the posts I ordered the for> I was very specific when I ordered them and was assured that they would fit the post size but they did not. On top of this, I ordered some wall mounts and I specifically asked for the stationary type. When the box came they were swivel wall mounts which also did me no good. On top of all this, I paid for expedited shipping for absolutely nothing other than to bolster my stock of ramdom material that I might use sometime in the next 20 yrs...
I purchased a gate kit and opener that was missing pieces when it was time for install. I contacted support about the items and in a short story was told sorry but we don’t have missing items and you signed for everything. From a customer standpoint I would not recommend Hoover fence.
Hoover Fence Company is a well-established supplier of fencing materials, with over 40 years of experience in the industry. The company provides an extensive range of products, including commercial chain link fence kits, wood split rails, and motorized gate closers, catering to the diverse needs of contractors, retailers, and homeowners across the United States. Dedicated to delivering high-quality materials at competitive prices, Hoover Fence Company prioritizes customer satisfaction through knowledgeable sales support and excellent service. Their commitment to making the fence buying experience seamless has positioned them as a reliable choice for customers seeking fencing solutions and related accessories.
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