Hoover Fence Company is a well-established supplier of fencing materials, with over 40 years of experience in the industry. The company provides an extensive range of products, including commercial chain link fence kits, wood split rails, and motorized gate closers, catering to the diverse needs of contractors, retailers, and homeowners across the United States. Dedicated to delivering high-quality materials at competitive prices, Hoover Fence Company prioritizes customer satisfaction through knowledgeable sales support and excellent service. Their commitment to making the fence buying experience seamless has positioned them as a reliable choice for customers seeking fencing solutions and related accessories.
Hoover Fence Co. receives high praise for its exceptional customer service and fast shipping, with many reviewers highlighting the efficiency and helpfulness of the staff. Customers appreciate the quality of the products, noting that their orders are often delivered quickly and accurately.
Several people mention the ease of the ordering process, with one customer expressing gratitude for the company's patience in handling multiple order adjustments. However, there are some criticisms regarding specific product designs, such as the self-closing gate hinge, which some found problematic. Despite these minor issues, the overwhelming sentiment remains positive, with a strong emphasis on the company's commitment to customer satisfaction and quality service. Overall, Hoover Fence Co. is viewed favorably by the majority of its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 1,000 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.8 | 42 |
| Sep 24 | 4.8 | 22 |
| Oct 24 | 4.8 | 33 |
| Nov 24 | 4.9 | 22 |
| Dec 24 | 4.6 | 22 |
| Jan 25 | 4.9 | 19 |
| Feb 25 | 5.0 | 20 |
| Mar 25 | 4.7 | 22 |
| Apr 25 | 4.7 | 23 |
| May 25 | 4.4 | 31 |
| Jun 25 | 4.9 | 21 |
| Jul 25 | 4.8 | 10 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great product, fast shipping, excellent customer service”
“It was also shocking - the high cost of shipping and on a prior order, alternate shipping was thankfully priced out...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Building Materials.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | 4.7 out of 5 (good) | −2% | 1,000 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | 4.8 out of 5 (good) | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.2 out of 5 (good) | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 |
Bottom line: Hoover Fence Co. is #2 of 5 on overall rating in this group.
500 reviews of Hoover Fence Co.. Filter by what matters to you.
The self closing gate hinge is a terrible product. Good in theory, but the force required to open it causes the hinge attached to the post to rotate out of alignment which prevents the gate from closing. No matter how tight I ratcheted down the post hinge, it would not hold for more than a few open/close cycles. I switched back to the basic hinge just so the gate can function.
Fast shipping! However, the site makes it difficult to find the correct product. The gate keypad is purchased is the incorrect gate keypad for the Bulldog Pedestrian gate. Now I'm stuck with a keypad that I can't use.
DID NOT FOLLOW SHIPPING INSTRUCTIONS PER OUR ORDER.
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They have a really rude man in customer service. He kept arguing with me about a payment I made online that was already on my credit card charges. He refused to lessen the balance due. It all came out correctly but that man should not be talking to customers. He was also the one that send emails.
Hoover Fence Co, the Top Locking Fence Slats I ordered were great and as expected… I would have gave 5 Stars, but when I ordered the site had a box for special comments. I asked for and would have paid for… more of the Locking Strips that go into the Top Lock…and didn’t get them or any comments back from you.
Didnt like that as a first time customer that they have to speak with you on the phone just to confirm orders.....its paid for, so send it ya no. Fast shipping after waiting longer than expected original delivery, so not really sure if thats good or bad. The whole point is.....Im not/wasnt a first time customer.......i purchased my knocher from them-theyre ok quality, but wish they were better. But as a repeat customer, I dont expect this type of BS especially since they never did before.......wish i had more hands, id give it 5 thumbs down
I received the gate and post I ordered and am very impressed and happy with the products. I noticed it was not painted up inside the top part, but I guess that will not be too noticeable. Shipping was well done, a 4'x 6' aluminum gate on a huge pallet, and the delivery company was excellent to work with and communicated well with me to be sure was there when it arrived. I was not impressed with Hoover's communication with me both at the time of order and after it was ready for shipping. I called to place the order initially and was told they had to check with the factory and I never heard back. I called some time (week or so) and then the next day had a firm order. When the order was supposed to be ready, I sent an email trying to get a tracking number but was told the shipper would let me know. I looked online to find my order and it was not in the system (too small?) I asked about it once on the phone and again in an email with no reply or concern. I finally received a tracking number from Hoover and the name of the shipping company and it was great from that point on. Jim Loewen
Hoover Fence Company is a well-established supplier of fencing materials, with over 40 years of experience in the industry. The company provides an extensive range of products, including commercial chain link fence kits, wood split rails, and motorized gate closers, catering to the diverse needs of contractors, retailers, and homeowners across the United States. Dedicated to delivering high-quality materials at competitive prices, Hoover Fence Company prioritizes customer satisfaction through knowledgeable sales support and excellent service. Their commitment to making the fence buying experience seamless has positioned them as a reliable choice for customers seeking fencing solutions and related accessories.
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