Date does not change
The date will not change. The watch is beautiful just disappointed in this detail

Invicta Watch Stores is a retail company specializing in offering a wide range of timepieces, including luxury and fashion watches. The company operates through its website, invictastores.com, providing customers with an extensive selection of Invicta watches, known for their unique designs and affordability. The platform caters to watch enthusiasts and everyday consumers alike, looking for stylish and functional watches. The company focuses on delivering an accessible shopping experience, allowing customers to browse through various collections and styles. Invicta Watch Stores aims to meet the needs of individuals seeking quality timepieces at competitive prices, making it a notable player in the online watch retail market.
Invicta Watch Stores receives a mixed response from customers, reflecting both satisfaction and frustration. Many reviewers praise the quality and design of the watches, noting that they are well-priced and often arrive in great condition.
Positive experiences highlight speedy delivery and the joy of gifting Invicta watches. However, a significant number of consumers express dissatisfaction with shipping delays and poor customer service. Complaints frequently mention long wait times for orders, lack of communication, and issues with product functionality, such as watches arriving with dead batteries or defects. While some customers remain loyal to the brand, others vow never to order from the website again due to these negative experiences. Overall, the sentiment is mixed, with both commendations for the product quality and serious concerns about service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.3 | 216 | 100% | -0.9 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 1 |
| Oct 24 | 1.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 4.2 | 5 |
| Jan 25 | 3.8 | 6 |
| Feb 25 | 3.4 | 5 |
| Mar 25 | 3.2 | 5 |
| Apr 25 | 3.7 | 11 |
| May 25 | 3.5 | 2 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | 2.3 | 4 |
| Aug 25 | 3.4 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 216 most recent reviews.
“From the day I ordered my watches in July I received the entire order over a three week period with final delivery in...”
“Customer service wasn’t helpful at all just kept telling me my items would be shipped”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Jewelry.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.3 out of 5 (fair) | 100 out of 100 | 2.7 out of 5 (poor) | 3.4 out of 5 (fair) | 2.3 out of 5 (poor) | −13% | 216 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 1.9 out of 5 (poor) | 2.5 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 3.0 out of 5 (fair) | 2.2 out of 5 (poor) | +12% | 368 |
Bottom line: Invicta Watch Stores is #2 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 2.3).
216 reviews of Invicta Watch Stores. Filter by what matters to you.
The date will not change. The watch is beautiful just disappointed in this detail
Order #1010868645 (02/16/2025) I,ve purchased an Invicta watch online and received it (02/26/2025) I had to go to the Invicta store to have the wristband adjust, it was too big and also have to pay extra money to get this done. It is unfair to buy something and pay for shipping and when get it have to go to the store and pay extra. I have to say that the guys at the store at West Palm Beach treat me very well, I have not complaints about them. I have to give them 5 stars.
Love their watches was gonna make a order on 400€ using the new years voucher -10% but i started digging and they made it so its impossible to get any vouchers.. so yes they scammed you. Cant post from my dev tools but debugged it and they made it so you cant get a voucher..
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Polarized pattern: few middle ratings. 56% of recent reviews are 4–5★ and 40% are 1–2★.
Delivery a little slow
I had to chase my package at the post office because they changed carriers and went to UPS Smart Post. They didn’t have my Box number on the package just my street address and the post office was sending it back. Luckily I got to it before it was sent back. FedEx was the best carrier. Don’t know why they changed. Update: ordered another watch and specifically emailed the store to update my address. I was sent a reply stating they did. Yet I had to chase my watch again because they DID NOT update my address like they told me. Lost this customer!
I have placed a few different orders this year. The order 1006946801 2 of the watches were said to be delivered to 453 32 rd my address is close to that 435 32 rd I did get 1 package 1 watch but the other two went to the 453 address. I have not gone to that address as of yet. I find it a problem that they kept the package because it has my name on it.normally you call you guys and say this is not our package.so if they did not call or return I have a big problem with that take a look at it see what you can do to get my watches. Thank you for all your help I appreciate it. Bradley Grimes
Product was great but disappointed that it took so long to ship.
Bought a nice piece that costs over $600 dollars. Because of the "water-resistant" feature I actually wore it into the shower, this was a mistake. The watched fogged up. I called the Invicta watch service. And their statement was “we inspect all of our watches, therefore, it must have been user error.” I disagreed and sent my watch to get services. The service department quoted me over $200 for repair. I called the technician and he is the reason I have now changed the review. He was very informed and told me that steam from the shower can find its way into the watch. I am a person who pays for my mistakes and he worked with me on the quote. It is nice to have people with a soul meet you halfway. Thank you international Watch Service Center.
Paid extra for 2 day shipping took over 10 days to get it! Love the product, but will not buy through this site again.
Invicta Watch Stores is a retail company specializing in offering a wide range of timepieces, including luxury and fashion watches. The company operates through its website, invictastores.com, providing customers with an extensive selection of Invicta watches, known for their unique designs and affordability. The platform caters to watch enthusiasts and everyday consumers alike, looking for stylish and functional watches. The company focuses on delivering an accessible shopping experience, allowing customers to browse through various collections and styles. Invicta Watch Stores aims to meet the needs of individuals seeking quality timepieces at competitive prices, making it a notable player in the online watch retail market.
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