Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	3.3	216	100%	-0.9	● Low

3.3 / 5 overall

216 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Aug 2025.

Last 3 months: 2.7▼ 0.9
12-month avg: 3.4
All-time: 3.3
Category avg: 4.0

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Jewelry.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Delivery	Quality	Service	Trend	Reviews
Invicta Watch StoresThis company	3.3 out of 5 (fair)	100 out of 100	2.7 out of 5 (poor)	3.4 out of 5 (fair)	2.3 out of 5 (poor)	−13%	216
Etsy	1.3 out of 5 (poor)	100 out of 100	1.2 out of 5 (poor)	1.2 out of 5 (poor)	1.2 out of 5 (poor)	—	1,000
Michaels Stores	2.9 out of 5 (fair)	100 out of 100	1.3 out of 5 (poor)	1.9 out of 5 (poor)	2.5 out of 5 (poor)	+4%	1,000
Red Run	4.9 out of 5 (good)	100 out of 100	4.9 out of 5 (good)	4.9 out of 5 (good)	5.0 out of 5 (good)	+2%	397
BARCA Stores	2.6 out of 5 (poor)	100 out of 100	2.7 out of 5 (poor)	3.0 out of 5 (fair)	2.2 out of 5 (poor)	+12%	368

Bottom line: Invicta Watch Stores is #2 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 2.3).

Robert Rabitaille

1 review

Aug 6, 2025

Featured

Took a little while to get but very…

Took a little while to get but very satisfied with my new watch

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Jarrod Jensen

1 review

Aug 5, 2025

Featured

I purchased 5 watches and a watch case…

I purchased 5 watches and a watch case from invicta.com. They were all very well priced and of great quality. They all were shipped separately once the watches were in stock. From the day I ordered my watches in July I received the entire order over a three week period with final delivery in August. Everything was well packed and protected from damage from the factory. I will definitely do business with INVICTA.COM again they are a reputable company who stands behind their product. Its hard to be believe you can get this kind of quality watch for such great low pricing people often think I have $1000 watches on

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Paul Brown

1 review

Aug 5, 2025

Featured

Wonderful

Wonderful, as always….gave all three watches as gifts…and tools worked great…thank you Invicta, Paul Brown

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Shanelle Gorham

1 review

Aug 3, 2025

Featured

Shipping took forever

Shipping took forever. Customer service wasn’t helpful at all just kept telling me my items would be shipped. I ordered well before Fathers day and had to wait to give the watches as I didn’t receive until after Fathers day. I would never order from invicta again. Poor customer service and shipping was very delayed.

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Shane

1 review

Aug 1, 2025

What a sham...took over a month to get…

What a sham...took over a month to get watch..then it doesn't work..1,000 dollar watch..absolutely crap!! Should be ashamed of themselves for what they send ...don't be fooled by the sales prices!!! Go to ebay !!! Least you get a watch that works and doesn't come in the wrong box!! Scam artist!!!

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Johm

1 review

Jul 31, 2025

Crapy customer service 0%

Hey guy's . I have to say i love the Invicta Watches Brand . I have many of there watches and been buying online in different stores for many years . So why am I leaving a 1 star review. Well here it is. I purchase a few watches on the 28th of June 2025 on the actual Invicta Watch website for the first time. As i wright these lines , the watches haven't been shiped ( 30th July ) . I communicated with the customer service at Invicta and always the same reply. Generic message saying that they have an over flow of oreders and will try to ship out as fast as possible. I sent back 2 email this week and no answer. The customer service is just 100% crap !!! So fo this issue , it will be the last orders I place at Invicta. If you can't stand by your advertising and deliver the marchandise , just don't advertise. If you have so much orders , hire staff to speed up delivery. CRAPY CUSTOMER SERVICE !!!!

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customer

1 review

Jul 30, 2025

Speedy delivery

Speedy delivery. Great condition of the watch.

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Hal Williams

1 review

Jul 9, 2025

9 days later. Not even a email.

I ordered from this company on June 30, July 9th I still don't even have a confirmation email. I asked for a order number. Nothing. This place is a piece of work.. im not sure if it for real. Ive called 5 times just asking for a order number.

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giavanna sweeting

1 review

Jul 8, 2025

Recently purchased a watch

Recently purchased a watch. It took over a month to be shipped and hassle to clear and still wasn’t satisfied with the size and it was also seems that the battery came dead. For the amount of money I spent I hoped for better

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Mike Piazza

1 review

Jun 18, 2025

DO NOT BUY AN INVICTA!!

DO NOT BUY AN INVICTA!! I purchased an Invicta Pro Diver 28689 on November of 2024 in the Cayman Islands. My new watch has never been in the water at all. The rotating bezel fell off after 5 months of wearing it socially. Invicta said that they is not covered under warranty. I also own a Bulova divers watch for 7 years and I have never had an issue with it. I repeat, DO NOT BUY AN INVICTA!!

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Kirk

1 review

May 21, 2025

Inappropriate practices, poor communication, hidden charges

When I clicked the site's "review purchase before submitting order" button, the site placed the order via Paypal, additionally adding unwanted charges to expedite the order and at the most expensive shipping rate possible. There is no customer service on weekends, so I emailed the CS address and contacted Paypal, which declined to help. On Monday I called CS and tried to cancel the order, which CS said wasn't possible (right!), and that I had to return the item when it was received. Oh, and MY COST for returning the unwanted, inappropriately ordered watch was $10! I transferred to a supervisor, who agreed to "waive the return fee as a courtesy." I immediately printed the label and dropped the watch off at UPS, which delivered it to IS straight away. After sitting at IS for six days, I hadn't heard a peep, so I called again and was told that the watch would be refunded by "next Tuesday," a further six days, and that I would have to check my Paypal account to confirm receipt, as Invicta Store wouldn't be sending any notifications. More: At long last, the refund arrived -- without the agreed upon waived fee! I had to call back, get Supervisor Gloria on the phone AGAIN, and get her to put the refund through for the rest of my payment (which the site initially made, not me). After another week that refund arrived and I wiped out my Invicra Account and added the domain to my SPAM filter. Invicta? You are dead to me. Buyer beware.

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Ludwik

1 review

May 16, 2025

Invicta Pro Diver 8928OBXL

Zegarek zakupiłem przez portal aukcyjny. Dostawa z Holandii do Polski bardzo szybka firmą Fedex. Zegarek bardzo dobrze zapakowany i otulony gąbka co pozwoliło na bezusterkowe dotarcie do celu. Sam zegarek sprawia porządne wrażenie dobrze wykonanej roboty. Jest elegancki w sam raz na męską rękę. Branzoleta do skrócenia ale t normalna sprawa .Uwielbiam głęboko lazurowy kolor cyferblaty. Porządna stalowa branzoleta z podwójnym zapięciem . Jakoś nie mam zaufania do zegarków kwarcowych tym bardziej że co jakiś czas należy wymieniać baterie. Wolę zegarki mechaniczne z balansem. Mają duszę prawdziwego zegarka. Mam nadzieję że będzie dobrze i długo służył.

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Ken Diehl

1 review

Apr 23, 2025

I love the watches but would NEVER buy…

I love the watches but would NEVER buy one the invicta.com site ever again. It took 7 days to create a shipping label, 4 days to ship. Because it is coming from PR it is taking forever. It took 5 days to get out of PR and not it has been in the states 5 days and I still don’t have it! NEVER AGAIN!!!!

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Abner

1 review

Apr 20, 2025

Thanks Great 💪💪💪💪💪

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Richard Nihizer

1 review

Apr 17, 2025

Date does not change

The date will not change. The watch is beautiful just disappointed in this detail

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MARY

1 review

Apr 17, 2025

Love Invicta

I always get what I order

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William Pine Jr

1 review

Apr 16, 2025

Had no issues

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Kristin Ames

1 review

Apr 15, 2025

Addendum to my first review

Addendum to my first review: after filing the PayPal dispute, I finally received watch 1 of three yesterday 2 WEEKS after I placed the order. To their credit, it was beautiful, packaged carefully, and worked perfectly. However, I checked the tracking number on the other two and a shipping label was created but it still hasn't shipped as of 4/7! But because they enclosed a tracking number, PayPal will probably rule against me. I don't understand why it's so hard to deliver the advertised product for the promised price within the promised timeframe.

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gene martin

1 review

Apr 12, 2025

Great

selection quality and price

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RAYMOND L BELL JR

1 review

Apr 10, 2025

The quality of the watches are the best around. …

The quality of the watches are unmatched. Perfect fit. I have big bones and cannot get watches that easily. But Invicta watches are the best. Highly recommended. I've bought them for myself and my family and friends.

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Month	Average	Reviews
Sep 24	5.0	1
Oct 24	1.0	1
Nov 24	—	0
Dec 24	4.2	5
Jan 25	3.8	6
Feb 25	3.4	5
Mar 25	3.2	5
Apr 25	3.7	11
May 25	3.5	2
Jun 25	1.0	1
Jul 25	2.3	4
Aug 25	3.4	5

Invicta Watch Stores reviews & trust report

Invicta Watch Stores has a mixed customer experience.

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Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 120 positive reviews

Top complaintsof 86 negative reviews

How it compares

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