Retraso en el pedido
La mesa llegó con mucho retraso y además llegaron las patas por un lado y el cristal otro día

Klast Home is an online furniture and décor retailer based in Spain, offering a diverse selection of over 800 products designed to enhance home environments. The company specializes in a variety of furniture items, including sofas, tables, and storage solutions, all crafted with quality materials and attention to detail. Klast Home aims to provide customers with stylish and functional options for their living spaces, catering to a range of interior design preferences. Targeting homeowners and individuals looking to furnish or redecorate their homes, Klast Home emphasizes the importance of comfort and aesthetics in home design. With a commitment to fast shipping, the company ensures that customers receive their orders promptly, making it easier to transform their living spaces. The user-friendly website serves as a comprehensive platform for browsing and purchasing furniture, aligning with current home décor trends.
Klast Home receives a mixed response from its customers, with 63% expressing satisfaction while 28% report issues. Many reviewers praise the quality of the products and the efficient customer service, highlighting the good communication regarding delivery and the ease of assembly.
Positive experiences include timely deliveries and products that match their descriptions, contributing to a favorable perception of value for money. However, several customers face significant challenges, such as damaged packaging upon arrival, delayed deliveries, and receiving incorrect items. Complaints about the condition of furniture, like used parts on office chairs, further detract from the overall experience. Despite these issues, many still appreciate the quality and service provided.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 1,025 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Dec 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 25 | 3.8 | 214 |
| May 25 | 3.8 | 333 |
| Jun 25 | 3.7 | 281 |
| Jul 25 | 3.5 | 172 |
| Aug 25 | — | 0 |
| Sep 25 | — | 0 |
| Oct 25 | — | 0 |
| Nov 25 | 3.2 | 6 |
| Dec 25 | 3.4 | 19 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Qualité premium de la tête de lit”
“Ça fait 1 mois que j'attends mes chaises, aujourd'hui date de livraison prévue et programmée : aucun transporteur ne...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Furniture.
| Company | Overall | Legit | Website & app | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.7 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 1.8 out of 5 (poor) | 2.9 out of 5 (fair) | −8% | 1,025 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.4 out of 5 (good) | — | 1,000 | |
| 3.2 out of 5 (fair) | 100 out of 100 | 3.2 out of 5 (fair) | 3.0 out of 5 (fair) | 3.4 out of 5 (fair) | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | — | — | — | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | — | — | 1,000 |
Bottom line: Klast Home is #4 of 5 on overall rating in this group. On service, Home Detail scores higher (4.3 vs 1.8).
1,000 reviews of Klast Home. Filter by what matters to you.
La mesa llegó con mucho retraso y además llegaron las patas por un lado y el cristal otro día
Cuidado: incumplen plazos y te cobran doble el envío. Un verdadero robo al cliente Y falta de antencion al consumidor
Transportadora não avisa quando entrega a mercadoria.
Los productos tienen una buena relación calidad precio, el problema es que me llegaron 2 sillas de las 4 con el pack dectornillos incorrectos y he tenido que poner una incidencia pues no puedo llamar
Quick answers to the questions people ask most.
Klast Home offers residential services, though specific service details should be confirmed by contacting them directly. We recommend reaching out to discuss your particular home service needs and verify current offerings.
Business hours may vary and should be confirmed by contacting Klast Home directly. Many home service businesses operate during standard business hours, but some may offer extended or emergency hours depending on the service type.
Contact information for Klast Home should be available through their official business listings or website. You can typically reach home service businesses by phone, email, or through online contact forms.
The specific service area for Klast Home should be confirmed when you contact them. Most home service businesses serve a defined geographic region, which may include surrounding communities.
Most home service businesses provide quotes or estimates before beginning work. Contact Klast Home to discuss your project and understand their quoting process and any associated costs.
You should verify licensing and insurance status directly with Klast Home when considering their services. Most reputable home service businesses maintain appropriate licensing and insurance coverage for their work.
Scheduling requirements vary depending on the type of service and current demand. Contact Klast Home to discuss availability and recommended booking timeframes for your specific needs.
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He comprado otra vez y ningún problemas pero en este último pedido , recibí el viernes la mitad del pedido y pensando que hoy recibiría mi otra mitad y no me ha llegado . No tengo forma de contactar con ellos . Para mí está segunda experiencia muy negativa .
El tiempo de entrega es muy demorado .por todo lo demás perfecto
todo el producto se corresponde con las indicaciones. Se me informó con detalle del envío.
El envío de por si trabaja poco más de 3 semanas pero lo enviaron una semana más tarde de lo que deberían. Además el color recibido del artículo es diferente a lo que se mostraba en imágenes. Relación calidad precio muy buena.
pedí un sofá de la marca, comprobé las medidas para que pudiera subir por las escaleras; después de un mes de espera para que llegara (pagando la subida del sofa) me llamaron los transportistas) y me dijeron que ellos no podían subir el sofá,y que lo devolviera, escribi a la marca y me dijeron que por gastos de devolución me cobraban 189 euros, por un sofá que ni siquiera había subido a mi casa. Les dije que me lo trajeran de nuevo, y me han cobrado otros 30 euros para traermelo, el sofá lo subimos en 10 minutos sin ningún tipo de dificultad, he escrito a la marca y básicamente me dicen que es lo que hay, lógicamente les voy a poner una denuncia a consumo (y se niegan a darme la hoja de reclamaciones) es la última vez que compro para ellos y mis conocidos igual.
Ha llegado una de las tablas del mueble que he comprado rota, sin embargo me facilitaron una "solución" en mi caso un reembolso
Compré hace unos 8 meses un conjunto de sillas con patas pintadas efecto madera las cuales está la pintura quebrada desde que las recibí y ahora se están oxidando tras varios correos adjuntando fotos la empresa solo me contesta que es un mal uso no se hacen responsables estando en garantía, las sillas no tienen uso son de decoración.¡que manera de lavarse las manos!
Muy bien productos, de madera
Wir sind nicht zufrieden wie das alles abgelaufen ist. Wir haben 2 Tahiti Nachtschränke und eine Kommode gekauft. Die Qualität ist nicht die beste ind für den Preis gibt es bessere Alternativen. Die Ware kam leider beschädigt an mit Farbflecken und abgenutzte Oberflächen. Darauf hin wollten wir die Ware umtauschen bzw. Reklamieren und das sei nicht möglich. Obwohl alle Bedingungen erfüllt sind. Jetzt weigert der Kundenservice von Klast was neues zu liefern oder zu tauschen bzw. einen Nachlass. An sich sehen die Sachen okay aus aber ich würde da nicht nochmal bestellen, aus dem Grund,dass man anscheinend Glück haben muss ob die Ware qualitativ im guten Zustand ist oder nicht sonst hast du Pech und bleibst auf deine schlechten Möbelstück sitzen.
Las sillas son preciosas, llegaron en 3 días perfectamente embaladas.
Todo llego en perfectas condiciones
Pagina intuitiva. Rapidez en la compra. Diseño de la silla muy bonito y con un tamaño apto para cualquier espacio
El producto y el envío correcto, muy contenta, la devolución la gestionaron muy bien al principio pero llevo días esperando que pasen a recoger el paquete.
Initial consultations typically involve discussing your needs, assessing the work required, and providing information about services and timelines. Klast Home can explain their specific consultation process when you contact them.
Emergency service availability should be confirmed directly with Klast Home. Some home service businesses offer emergency or after-hours services, while others operate during regular business hours only.
Payment options vary by business and should be discussed when scheduling service. Most home service companies accept multiple payment methods including cash, checks, and credit cards.
Business history and experience information should be requested directly from Klast Home. This information can help you understand their background and experience in the home services industry.
Warranty and guarantee policies vary by company and service type. Contact Klast Home to understand what warranties or guarantees they offer on their work and any terms that apply.
Klast Home is an online furniture and décor retailer based in Spain, offering a diverse selection of over 800 products designed to enhance home environments. The company specializes in a variety of furniture items, including sofas, tables, and storage solutions, all crafted with quality materials and attention to detail. Klast Home aims to provide customers with stylish and functional options for their living spaces, catering to a range of interior design preferences. Targeting homeowners and individuals looking to furnish or redecorate their homes, Klast Home emphasizes the importance of comfort and aesthetics in home design. With a commitment to fast shipping, the company ensures that customers receive their orders promptly, making it easier to transform their living spaces. The user-friendly website serves as a comprehensive platform for browsing and purchasing furniture, aligning with current home décor trends.
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