LG receives overwhelmingly negative feedback from consumers, with many expressing disappointment in product quality and customer service. Reviewers frequently mention issues with the durability of appliances, such as refrigerators and washing machines, with one stating their LG fridge failed after just three and a half years.
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The service experience is also a common complaint, with customers describing the technical support as inadequate and unresponsive. Despite these criticisms, a few positive reviews highlight satisfaction with specific products, like the LG washing machine model F4Y5EYP6W0F, which some users praise for its quality and performance. Additionally, there are mentions of good initial experiences with certain LG products, such as air conditioners and TVs.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
1.5
60
100%
● Low
1.5 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2025.
Last 3 months
1.5
12-month avg
1.5
All-time
1.5
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
May 25
1.4
14
Jun 25
1.5
46
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top complaintsof 52 negative reviews
Customer service25%
13 mentions
Warranty8%
4 mentions
Damaged6%
3 mentions
Scam4%
2 mentions
“Extrem enttäuscht von LG”
On “Customer service” · Jun 28, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Health & Medical.
Overall rating and review count for this company and similar companies
Es fühlt sich schon ein bisschen wie ein Scam an. Es ist wohl richtig heftig, die Tür von dem Smart Kühlschrank Instaview zu ändern. Also den so genannten Anschlag von rechts auf links zu wechseln.
Großspurig bietet. LG einen "kostenfreien" Wechsel innerhalb von 14 Tagen an. Absolut lächerlich, denn irgendwann meldet sich eine Firma, die 190 € haben möchte. Angeblich wäre der Wechsel gratis nur die Anfahrt würde eben so viel kosten. Ich hab nach der versteckten Kamera gesucht, aber da war keine. Auch die Cashback Aktion ist irgendwie fragwürdig. Ich habe bis heute kein Geld erhalten.
Extrem enttäuscht von LG.
Ich habe mir einen neuen Fernseher direkt bei LG bestellt – und was kommt an? Ein Gerät mit einem sichtbaren Kratzer auf dem Bildschirm. Statt mir unkompliziert ein funktionierendes Gerät zu schicken, soll ich jetzt den Aufwand übernehmen: Retoure einleiten, Wochen auf Rückerstattung warten, neu bestellen – alles, weil LG mir ein beschädigtes Produkt geschickt hat.
Kundenservice? Fehlanzeige.
Verantwortung? Wird auf den Kunden abgewälzt.
Lösung? Keine – außer „bitte alles nochmal selbst machen“.
So stelle ich mir Service nicht vor.
Sehr schade, LG.
LG provides a range of healthcare services including primary care, specialty consultations, diagnostic imaging, and laboratory services. The specific services available may vary by location and facility type. Contact your local LG healthcare facility for a complete list of services offered at that location.
What are the typical operating hours for LG medical facilities?
Operating hours vary by location and department within LG healthcare facilities. Most locations offer standard business hours Monday through Friday, with some offering extended hours or weekend availability. Check with your specific LG facility or visit their website for exact hours of operation.
How can I schedule an appointment at an LG medical facility?
Appointments can typically be scheduled by calling your local LG healthcare facility directly or through their online patient portal if available. Some locations may also offer walk-in services for urgent care needs. Contact information for scheduling can be found on the LG healthcare website or by calling the main facility number.
Does LG accept my insurance plan?
LG healthcare facilities work with many major insurance providers, but coverage varies by location and specific plan. It's recommended to contact your local LG facility's billing department or check with your insurance provider to verify coverage before your visit. Bring your insurance card to all appointments for verification.
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What should I bring to my first appointment at LG?
Bring a valid photo ID, your insurance card, and any relevant medical records or test results from previous providers. You should also prepare a list of current medications, allergies, and any specific health concerns you'd like to discuss. Arrive 15-20 minutes early to complete any necessary paperwork.
How can I access my medical records from LG?
Medical records can typically be accessed through LG's patient portal system or by submitting a written request to the medical records department. You may need to provide identification and complete authorization forms to access your records. Contact your LG facility's medical records department for specific procedures and requirements.
Does LG offer emergency medical services?
Some LG healthcare facilities may offer urgent care or emergency services, while others focus on routine and specialty care. For life-threatening emergencies, always call 911 or go to the nearest emergency room. Contact your local LG facility to learn about their specific emergency and urgent care capabilities.
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El servicio técnico me habían dicho que era estupendo. Pues tengo que decir que es penoso. El servicio en Caceres una vergüenza, el técnico viene cuado por su ruta a él le conviene y si no te viene bien pues te aguantas y hasta que no vuelva a pasar te quedas sin que te atiendan. Llamas a la central y se lavan las manos. Te dicen que ponen incidencia y si no les obligas no te dan ni la referencia de que pusiste la reclamación. Más de una semana esperando y mínimo me queda una semana más .
Ho già una lavatrice Samsung che va benissimo quindi quando è arrivato il momento di acquistare un frigorifero mi sono detto : Perché non provare a dare fiducia ad un altro marchio Coreano? PESSIMA IDEA! Già dalla consegna sono iniziati i problemi,i 2 ragazzi addetti al trasporto si sono lamentati perché dovevano fare 2 piani di scale tanto che ha dovuto aiutarli mio marito di quasi 70 anni con problemi al cuore.
Ovviamente me l’hanno lasciato lì imballato e quando l’abbiamo aperto per pulirlo ci siamo accorti che all’interno della porta del congelatore presentava diversi bolli( dovuti a difetto di fabbricazione)
Ci siamo subito attivati mandando una mail con foto del danno,chiedendo la sostituzione o un rimborso parziale. Non sto a dilungarmi sulle varie mail inviate ( ho dovuto anche chiamare diverse volte il call center) alla fine mi dicono che nei prossimi giorni mi avrebbe contattato un tecnico per vedere il frigorifero.È passata un altra settimana e del tecnico nessuna notizia. Penso che già questo basterebbe per intentare una causa, cosa che farò se non mi risolvono il problema.
Mi riservo di aggiornare la recensione a risoluzione della controversia.
Frigorifero mod #70001254618
Enttäuschung über LG OLED 55CX9LA Premiumgerät – keine Kulanz, schlechter Kundenservice
Ich hatte mich bewusst für ein Premiumgerät von LG entschieden, da ich von der Marke Qualität und Langlebigkeit erwartet habe. Leider wurde ich komplett enttäuscht.
Das Gerät wurde selten genutzt, da ich allein lebe und voll berufstätig bin. Trotzdem trat kurz nach Ablauf der Garantie ein schwerwiegender Defekt auf – offenbar ist das Mainboard betroffen. Für ein hochwertiges Produkt, das kaum beansprucht wurde, ist das für mich absolut inakzeptabel.
Besonders enttäuschend war jedoch der Kundenservice: Auf meine Anfrage hin gab es keinerlei Entgegenkommen, keine Kulanzregelung, keine wirkliche Hilfestellung – nur eine Standardantwort. Auch der Hinweis auf viele ähnliche Fälle im Internet wurde ignoriert.
Dass ein angebliches Premiumgerät so schnell den Geist aufgibt und LG jegliche Verantwortung ablehnt, ist für mich ein klares Zeichen dafür, dass ich mich künftig nach anderen Marken umsehen werde. Mein Vertrauen in LG ist verloren.
Ich habe das Gerät inzwischen entsorgt und werde in Zukunft auf Hersteller wie Samsung, Sony oder Philips setzen.
Fazit: Keine Empfehlung – weder für das Produkt noch für den Kundenservice.
LG erstattet den Kaufpreis einer Stornierung nicht
Ich konnte eine Bestellung nicht stornieren, da die Website fehlerhaft war. Zudem musste ich erst durch zehntausende Produkte und Modelle scrollen, um mein Produkt auszuwählen, um den Stornierungsprozess starten zu können. Da die Stornierung nicht möglich war, musste ich die Lieferung abwarten und dann die Annahme verweigern. Die Rückerstattung des Kaufpreises hat meinerseits 5 Anfragen per Kontaktformular und zwei Anrufe benötigt. Ich kämpfe inzwischen 9 Wochen um die Kaufpreiserstattung.
LG Ignoring $300 “Buy More, Save More” Rebate – No Accountability After 14+ Attempts
I purchased three qualifying LG appliances directly from LG.com under their “Buy More, Save More” promotion. The deal clearly advertised a $300 rebate when buying three eligible items — which I did. However, the rebate was not applied at checkout, and despite contacting LG immediately, the issue remains unresolved after more than 14 attempts over phone and email.
Here’s what happened:
I contacted Customer Service: they told me to contact LGOffers.
LGOffers told me to talk to the Claims Department.
Claims said the rebate "should have been applied at checkout" and refused to help.
I went back to Customer Service, who either disconnected the call or refused to escalate to a supervisor.
Every time I call, I’m told “we’ve emailed them and are waiting on a response.” Nothing happens.
To make matters worse, the WashTower I purchased was not installed on delivery because the driver showed up alone and left it behind. Installation was delayed nearly three weeks after delivery.
This rebate was a deciding factor in why I chose to buy directly from LG instead of a local store. Instead of honoring their promotion, LG has given me nothing but runaround, refusal to escalate, and complete silence to my emails.
I’ve tried for weeks to resolve this privately and professionally. I’ve now filed complaints with the BBB and FTC, and I’m sharing this publicly so others are aware.
If LG truly values its customers, someone should take ownership, honor the rebate, and prevent other customers from being put through this frustrating experience.
Vorsicht vor dem LG Online Shop – mangelhafte Lieferung, keine Hilfe, Rücktritt ignoriert
Wir haben direkt im offiziellen LG Online Store einen Kühlschrank bestellt – unter anderem, weil Anschluss und Altgerätemitnahme im Lieferumfang enthalten waren. Das schien ein überzeugendes Gesamtpaket zu sein. Die Realität sah leider völlig anders aus:
Die Altgeräte wurden nicht mitgenommen. Der Spediteur erklärte, es sei kein Platz auf dem Fahrzeug.
Ein Anschluss wurde ebenfalls nicht vorgenommen. Die Begründung des Fahrers: keine Schulung, keine Zeit, da laut Anleitung mehrere Stunden nötig sein könnten.
LG behauptete im Nachhinein, es hätte an einem Bartisch gelegen. Das ist nachweislich falsch – wir haben das Gerät selbst problemlos installiert, ohne irgendetwas abbauen zu müssen.
Trotz mehrfacher Kontaktaufnahme, klarer Beweisführung und einer nachvollziehbaren Reklamation kein Entgegenkommen von LG.
Daher haben wir fristgerecht vom 14-tägigen Widerrufsrecht nach § 355 BGB Gebrauch gemacht – und auch hier: bis heute keinerlei Reaktion! Keine Bestätigung, keine Rückmeldung, keine Rückabwicklung.
Ein derart desinteressierter und kundenferner Umgang mit Reklamationen und gesetzlich vorgesehenem Widerruf ist inakzeptabel – besonders für ein Unternehmen wie LG.
Fazit:
❌ Unzuverlässige Lieferung
❌ Versprochene Leistungen nicht erbracht
❌ Falsche Behauptungen als Reaktion
❌ Rücktritt ignoriert
Nie wieder LG Online Store. Wer Wert auf Kundenservice und Verlässlichkeit legt, sollte hier besser nicht bestellen.
LG after sales service is the worst in Raipur, Chhattisgarh
The after sales service of LG refrigerators in Raipur Location of Chhattisgarh is simply pathetic. It is horrible. Trust me, we never thought that this would be so bad. No one attends the complaints properly, the technicians don't do the job in a proper way and at the end it is the customers who suffer the most. Every month the fridge goes down and every month I have to get in touch with them. They are unable to find the exact cause of the problem and finally what happens next is again we have to call them and ask for a repair session. No appropriate grievance redressal.
Frigo da 1000 euro da buttare dopo tre anni e mezzo dal acquisto, centri assistenza LG sconsigliano la riparazione perché il problema potrebbe ritornare dopo poco tempo .
Pongo una estrella porque no hay cero. No sé cómo LG ha llegado a ser una marca de prestigio. Compré una buena nevera de LG (800 eur), y en 5 años la nevera está muerta, para tirar. Entiendo lo de la obsolescencia programada, pero no en 5 años!!!! He llamado a la casa y no me dan solución, sólo que pasa un técnico (al que tengo que pagar, claro), y no me aseguran nada. Ya vino el técnico del seguro y me dice que la nevera está KO. Consejo: No compréis electrodomésticos de LG, malos y encima caros.
2 anni e 2 mesi fa ho acquistato una tv lg qned 50 pollici, sullo schermo è apparsa una striscia verde verticale ed una striscia trasparente e luminosa trasversale,e dopo ha smesso di funzionare. Ho dovuto buttare la tv perché spendevo di più a ripararla che a comprarla nuova. Lg miha veramente deluso. Non comprate tv lg!
Llevo 9 días para que vengan a arreglar un frigorífico nuevo en GARANTÍA. Llamando a DIARIO para ver que pasa y porqué no vienen. La empresa a la que lo han delegado ni me coge el teléfono. A tener muy en cuenta el servicio postventa. NEFASTO
LG tiene un pésimo servicio postventa. Me han enviado un calentador defectuoso y no me indican cuándo me lo van a reponer. Tengo personas dependientes en casa y duchándose con agua fria. No hay derecho!!!
Il 31.luglio 2024 ho acquistato un frigorifero per il B&B di questa azienda - Stamani mi accorgo che il frigorifero non è freddo e quindi contatto la Media Word per avere assistenza - Media Word mi indirizza sul call center del produttore..e dopo aver richiesto l'intervento mi comunicano " che non RICONOSCONO i termini di legge di un anno alle attività per la garanzia" notare che ho pagato anche per estensione a 5 anni - EVITATE questa azienda se dovete acquistare un elettrodomestico!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Y porque no dejan que sea un 0.
Llevo 7 días para que venga el Servicio Técnico a reparar una lavadora secadora que compré en octubre de 2024, solo te atienden unas teleoperadoras que con buenas palabras no te dicen nada ni pueden hacer nada y los días pasan y el electrodoméstico sigue sin arreglarse, repito, un lavadora secadora comprada hace 8 meses.
Simplemente es LAMENTABLE
Servicio técnico pésimo, llame para reparar una nevera con 3 años y me ofrecen la tarifa tranquilidad para venir a repararlo en 72 horas después de haber realizado el pago.
Tras 8 días esperando que vengan lo único que consigo es que me llame el técnico después de reclamar yo que nadie se ha puesto en contacto conmigo y me dice que tardará 3 días en venir que es cuando le toca mi zona.
Al final me he tenido que buscar un servicio técnico por mi cuenta el cual me vino en el mismo día y me ha costado menos que con LG.
No compraré nunca más un producto LG de ningún tipo y no le recomiendo a nadie hacerlo.
Son unos impresentables.
acquisto di un frigo side by side LG modello 635L con dispencer, la consegna è avvenuta il giorno 16 aprile 2025.
Il 28 aprile ho notato che il frigo non produceva ghiaccio, vengo messo in contatto con un tecnico LG, il quale riscontra che il sistema ice maker non funziona.
Oggi 13/06/2025i mi è stato sostituito il pezzo ma informandomi ho ricevuto brutte notizie. È un difetto ricorrente il tecnico stesso mi ha confermato che gli ice maker sono difettosi.
Prescription refills are typically available through your LG healthcare provider or their patient portal system. You may be able to request refills online, by phone, or through a mobile app depending on your facility's available services. Contact your prescribing physician's office or pharmacy for specific refill procedures.
What is LG's policy for canceling or rescheduling appointments?
Cancellation and rescheduling policies may vary by LG location and department. Most facilities request at least 24-48 hours notice for cancellations to avoid potential fees. Contact your specific LG facility to understand their cancellation policy and preferred method for rescheduling appointments.
Does LG offer telemedicine or virtual appointments?
Many LG healthcare facilities have expanded to offer telemedicine services for certain types of consultations and follow-up appointments. Availability of virtual visits depends on your specific provider and the nature of your medical needs. Contact your LG healthcare provider to inquire about telemedicine options for your situation.
How can I pay my medical bills from LG?
LG typically offers multiple payment options including online payments, phone payments, mail-in payments, and in-person payments at facility locations. Many locations also offer payment plans for larger medical expenses. Contact the billing department at your LG facility for specific payment methods and financial assistance options that may be available.
