1 review

Jul 21, 2025

Dr Bernard Ball was wonderful tonwork…

Dr Bernard Ball was wonderful to work with. He was knowledgeable and informative and easy to talk to, thank you.

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Pete Beck

1 review

Jul 19, 2025

Something went wrong while I waited 45…

Something went wrong while I waited 45 min.to be connected to Hardie. Finally we connected and she told me what to do if that ever happens again. She took care of me and made it better.

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Timothy Mathies

1 review

Jul 16, 2025

Polite

Polite, and good listener. And they are helpful giving insight or different ways of looking at life.very greatful for them being their.

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Pngwens Livonice

1 review

Jul 16, 2025

Get help here

My visits with folks there have done me a world of good. Kya Davis is very thorough with questions and got me on the right meds! She's personable and kind. Who doesn't need more kindness in their life?

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Wesley Stratton

1 review

Jul 16, 2025

Quality care

Quality care, with kind and friendly providers...I would recommend lifestance to anyone looking for quality care....

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Evan

1 review

Jul 9, 2025

Michelle Khan- the best!

Michelle Khan is the best therapist I’ve ever had. She is so kind and listens to my concerns, and then helps me figure out how to process issues I’m experiencing. LifeStance is a pretty good company to use for therapy but I will say it does get pricey, insurance will only cover a small portion of each session. Other than that I would recommend LifeStance to anyone searching for therapy.

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Richard Jensen

1 review

Jul 9, 2025

Psychiatrist was helpful

Psychiatrist was helpful. Therapists overall were good but Ineeded more than that. The LifeStance organization overall is good.

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Greg M

1 review

Jul 2, 2025

It was about straightening out my…

It was about straightening out my medication, which should work out, but I still haven’t recieved my pills yet.

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Patience

1 review

Jun 18, 2025

Was nice to meet my therapist ftf…

Was nice to meet my therapist ftf instead of just telehealth..I am a retired health care individual myself and always enjoy the human interaction in situations...Mona was competent, understanding easy to relate to and offered a few options in the way of changing my mind set that I hadn't taken the time to investigate.

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Aimee Lefever

1 review

Jun 18, 2025

I've had one session at far but I…

I've had one session at far but I really like my therapist. I've had others with Lifestance and really liked them as well- had to change only due to schedule changes.

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Dawn Canup

1 review

Jun 18, 2025

I am completely happy with my experience with this clinic

I am completely happy with my therapist, my psychologist and my daughters therapist as well. This place has helped my family heal and i will recommend it to anyone in need of help. The portal isnt great but the therapist and doctors are.

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Waylan

1 review

May 28, 2025

Had my first session with Sussana…

Had my first session with Sussana Howard. She was very pleasant and I was comfortable right away. She was very thorough, detailed and professional. The session was productive and I look forward to my next session.

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Edward Myers

1 review

May 28, 2025

Missing Survey

My therapist Giselle said she was going to email a survey to me for my wife to fill out and I did not receive it.

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Chris M

1 review

May 22, 2025

Returned Patient

I just recently went back to Lifestance just last week. I was a patient back in 2023 for around six months, seeing a psychiatrist and psychologist. In 2023 I was trying different meds, as well as getting therapy. I tried several meds and got scared towards the end. I kept telling myself I didn’t need meds and to just get off, since it felt like they were making me worse. I ended up going off my meds for around two years and stopped therapy. I had my first appointment back with a different psychiatrist (by choice) last week. My new psychiatrist seems to be very understanding and gave me time to express any concerns I had. When asking questions she allowed me to explain some things in greater depth, rather than just answering yes or no. She seem extremely supportive and knowledgeable. She is gradually starting me on one med at a time since I’ve been sensitive to meds in the past. She has reassured me to reach out with any problems I may have before my next appointment. I have reached out once already and she responded promptly. I feel confident I have the right psychiatrist this time and I would like to start therapy again soon too. The only thing I don’t like about Lifestance is it’s very hard to get through to your local office where your psychiatrist is. I have been giving a phone number by two different people with Lifestance and when I call it just takes me to the main line. There are certain instances I would prefer to speak to the specific office my psychiatrist is at. Also, the day before my first appointment I had called billing to set up any payments to be automatically taken off my debit card. That way it is one less stress for me and one less thing to think about. Around 20 minutes before the next day before my first appointment, I got a text from Lifestance to verify my billing info and everything. For some reason it kept freezing and wouldn’t let me get through the process. So I had to call Lifestance and get them to do it over the phone. Then I got my link for the virtual appointment. The problem with this is I was already a nervous wreck and this added to it. I don’t like cutting things that close. What if when I called, I was on hold longer and ended up missing my appointment while waiting to speak with someone? Then I would have been out of luck and missed my appointment, setting my mental health further back. Granted, I got lucky and only had to hold around five minutes. I think to avoid the added stress and risk of someone missing an appointment, they should send that text verifying your payment info at least an hour before the appointment, if not the day before. I was confused about it anyways because I called to set up my card info the day before to avoid any of this and agreed to have the payments taken directly off my card. So I’m not sure what I needed to do it again the day of the appointment by text, which didn’t work. I don’t remember them doing this before back in 2023. I’m hoping that I’m not going to have to do this for every appointment because that is nerving. Other than that I really like Lifestance and the fact they got me in with someone so soon. It is very convenient being able to do virtual appoints, as well as in office. This makes it easier for patients that maybe don’t want to come out or if they have hectic schedules.

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Jan Arnson

1 review

May 21, 2025

I did like my therapist

My therapist have a ton of experience and our fit was good just not great, which is what I found with another Therapist .

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Andrew Chartrand

1 review

Apr 30, 2025

Alicia is a wonderful therapist

Alicia is a wonderful therapist. The front staff is always friendly. But most times when I call, I’m stuck on hold for a long period of time or my call isn’t taken.

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Susan Kirk

1 review

Apr 30, 2025

Couples counseling going well

We have been receiving video couples counseling through LifeStance, through our Kaiser insurance. It works pretty well. Our therapist is great. There have been a few technical glitches, but they work out. I do think there is a lot of repeated and unnecessary questions when logging in for your appointment.

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Mandy Hansen

1 review

Mar 27, 2025

Friendly welcoming staff at reception

Friendly welcoming staff at reception. I brought my new ESA puppy to my Apt. They were very accommodating to this. My Nurse Practioner Dawn, was just the best. Very understanding, listened to me and guided me through medication options for my mental health needs. Would highly recommend life stand to others.

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Kristina Helt

1 review

Mar 26, 2025

I am happy with both Dr Horstman and Ed…

I am happy with both Dr Horstman and Ed Rowinski. They are both encouraging me to change living situation. Ed is helping me to get on proper meds.Both listen to me and help me get well.

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vincent robinson

1 review

Mar 20, 2025

Great professional service and the…

Great professional service and the providers are compassionate and not just hearing you they listen to understand you, which in turn causes you to listen to understand . Thank you Lifestance made a big difference in my life. Just keep me with one provider that's why I gave you a 4 stars. Thank you

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Month	Average	Reviews
Sep 24	2.8	48
Oct 24	4.0	83
Nov 24	3.8	54
Dec 24	4.1	66
Jan 25	4.1	82
Feb 25	4.2	64
Mar 25	4.1	92
Apr 25	3.7	51
May 25	3.8	63
Jun 25	4.2	78
Jul 25	4.1	74
Aug 25	5.0	2

Company	Overall	Legit	Service	Value	Website & app	Trend	Reviews
LifeStance HealthThis company	3.7 out of 5 (good)	100 out of 100	3.9 out of 5 (good)	1.4 out of 5 (poor)	3.0 out of 5 (fair)	+3%	1,000
Rula	4.6 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	2.6 out of 5 (poor)	4.6 out of 5 (good)	—	1,000
PlushCare Virtual Healthcare: online doctor	3.9 out of 5 (good)	100 out of 100	3.3 out of 5 (fair)	—	—	—	45
Phoenix Health Tourism Consulting Services Inc.	5.0 out of 5 (good)	100 out of 100	5.0 out of 5 (good)	—	—	—	12
Medin	5.0 out of 5 (good)	100 out of 100	—	—	—	—	10

LifeStance Health reviews & trust report

LifeStance Health has a positive customer experience.

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Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 386 positive reviews

Top complaintsof 108 negative reviews

How it compares

Reviews

Customer reviews (1,000)

Dr Bernard Ball was wonderful tonwork…

Something went wrong while I waited 45…

Polite

Get help here

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Rula

PlushCare Virtual Healthcare: online doctor

Phoenix Health Tourism Consulting Services Inc.

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The CrowdTrust Experience⭐

Quality care

Michelle Khan- the best!

Psychiatrist was helpful

It was about straightening out my…

Was nice to meet my therapist ftf…

I've had one session at far but I…

I am completely happy with my experience with this clinic

Had my first session with Sussana…

Missing Survey

Returned Patient

I did like my therapist

Alicia is a wonderful therapist

Couples counseling going well

Friendly welcoming staff at reception

I am happy with both Dr Horstman and Ed…

Great professional service and the…

About LifeStance Health

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