Soft great quality
Great quality and soft!

Live Grund is a retailer specializing in luxury organic textiles, offering a range of bedding and bath products made exclusively from 100% organic cotton. The company is dedicated to providing clean, natural, and environmentally friendly items that emphasize both comfort and sustainability. Their product lineup includes bed sheets, throws, bath rugs, towels, and robes, catering to customers who prioritize organic and eco-conscious living in their home environments. Targeting consumers seeking high-quality, sustainable home textiles, Live Grund aims to enhance the living experience with soft and durable organic products. The company’s commitment to safety and environmental responsibility resonates with a growing demographic interested in mindful consumption and healthy living. By maintaining a focus on luxury and organic materials, Live Grund positions itself as a leader in the organic bedding and bath market.
Reviewers express a generally positive sentiment towards Live Grund, particularly praising the quality and comfort of their rugs, towels, and sheets. Many customers love the organic materials and the sustainability aspect of the products, highlighting their softness and durability.
However, there are notable complaints regarding customer service, with several people reporting issues such as lack of confirmation emails, delayed responses, and incorrect orders. Some customers feel frustrated by the automated replies and difficulty in reaching a live representative. Despite these challenges, the overall product quality and aesthetic appeal keep many consumers returning for more. Overall, Live Grund is well-regarded for its home and garden offerings, though improvements in customer service are needed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 105 | 100% | -1.6 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 5.0 | 2 |
| Nov 24 | 3.0 | 4 |
| Dec 24 | 2.3 | 3 |
| Jan 25 | 5.0 | 3 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 5.0 | 5 |
| Apr 25 | 5.0 | 2 |
| May 25 | 4.5 | 2 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 2.0 | 2 |
| Aug 25 | 3.5 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 105 most recent reviews.
“The quality & sustainability of the materials, the company's vision & commitment and the comfort & beauty of these ru...”
“Your customer service sucks big time”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Decor.
| Company | Overall | Legit | Quality | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 3.3 out of 5 (fair) | 3.8 out of 5 (good) | +11% | 105 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 4.6 out of 5 (good) | — | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.9 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 4.2 out of 5 (good) | 4.0 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.8 out of 5 (good) | 4.7 out of 5 (good) | — | 1,000 |
Bottom line: LIVE GRUND is #5 of 5 on overall rating in this group. On service, Home Store + More scores higher (4.9 vs 3.3).
105 reviews of LIVE GRUND. Filter by what matters to you.
My bathroom rug is awesome. Well made, sturdy, comfortable to stand on, and no smell. Very fresh. High quality. I will be a repeat customer.
Great product. Customer service response to online char and email were non-existent.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Beautiful towels
This bathroom room is very luxurious and soft. This is the first Organic Bath Rug I have purchased and I am glad I got this one from GRUND.
Great service, getting it to us quickly, the product, the quality..... I love the rug I bought. I plan to buy one at a time only because of the prices. The rug is worth what I paid, I just can’t spend that much all at once. I will wait until I have the money rather than shop anywhere else.
Have bought several times from Grund. Products are overall excellent in quality, but we have had a couple of issues due to towels and rugs not holding color. They state they are replacing them. So far in a week, have not seen replacements. Maybe Christmas rush? The reason for 2 stars, is the lack of someone to answer the phone and very poor messaging. They state there is no one available to answer the phone and call again later. How about taking my phone number and calling me back? Novel idea? Also, did get a quick response to email and then I wrote back with another question to the person who had orginially emailed me. Now day 4 with no response. In general, customer service is poor.
I really love these sheets! Soft, crisp, breathe & wash well, and aren't too "slippery". Excellent customer service, and a price point I can live with during these difficult times. All around 5+ star experience. I will be a return customer for sure!
I still don't have my purchase and I'm worried it may have been delivered to the wrong person.
100% cotton means not only long wearing but clean ability in your washer. But the must have for me is non-skid. A separate rug under a rug won’t do. I have three Grunds and will be ordering another 2’x60”.
The rugs are just what I was looking for and beautiful quality! Thank You sooo much!!!
Live Grund is a retailer specializing in luxury organic textiles, offering a range of bedding and bath products made exclusively from 100% organic cotton. The company is dedicated to providing clean, natural, and environmentally friendly items that emphasize both comfort and sustainability. Their product lineup includes bed sheets, throws, bath rugs, towels, and robes, catering to customers who prioritize organic and eco-conscious living in their home environments. Targeting consumers seeking high-quality, sustainable home textiles, Live Grund aims to enhance the living experience with soft and durable organic products. The company’s commitment to safety and environmental responsibility resonates with a growing demographic interested in mindful consumption and healthy living. By maintaining a focus on luxury and organic materials, Live Grund positions itself as a leader in the organic bedding and bath market.
This profile hasn't been claimed by the business owner.