amazing service thank you
This is Bryony’s second trip to us to help with a procedure for our much loved fish. I cannot fault the service from start to finish. Thanks for all your help and advice as well as an excellent t service.

London Aquatic Veterinary Services is a specialized veterinary practice that focuses on the health and medical care of aquatic animals and fish. The clinic likely provides diagnostic services, treatment, and health consultations for both ornamental and commercial aquatic species. They serve pet owners, aquarium enthusiasts, and potentially aquaculture operations in the London area requiring specialized aquatic veterinary expertise.
London Aquatic Veterinary Services receives overwhelmingly positive feedback from customers, particularly praising the expertise and professionalism of Bryony and her team. Reviewers highlight Bryony's thorough examinations and her ability to manage complex issues with fish, often transforming the health of ponds and koi.
Many appreciate the empathetic approach and clear communication regarding treatment plans, which instills confidence in the care provided. Consumers note the exceptional service and the valuable advice given for maintaining a healthy aquatic environment. The overall sentiment reflects a strong satisfaction with the quality of care and the dedication of the staff. London Aquatic Veterinary Services is highly recommended for anyone seeking specialized veterinary care for their fish and ponds.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
Why sources differ: Sources agree: every scored source rates this company within 0.0 of the others.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 34 | 97% |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 5.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 5.0 | 3 |
| Apr 25 | — | 0 |
| May 25 | 5.0 | 1 |
| Jun 25 | 5.0 | 3 |
| Jul 25 | 5.0 | 4 |
| Aug 25 | 5.0 | 1 |
| Sep 25 | 5.0 | 1 |
| Oct 25 | — | 0 |
| Nov 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 35 most recent reviews.
“I Recently had my latest consultation from Dr bryony as I had a concern with one of my fish now we all really love ou...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Animals & Pets.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 35 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,100 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 999 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | +2% | 458 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | −33% | 407 |
Bottom line: London Aquatic Veterinary Services is #1 of 5 on overall rating in this group.
27 reviews of London Aquatic Veterinary Services. Filter by what matters to you.
This is Bryony’s second trip to us to help with a procedure for our much loved fish. I cannot fault the service from start to finish. Thanks for all your help and advice as well as an excellent t service.
We have a large koi pond and we noticed that one of the fish was showing distress. My late husband used to take care of the pond and I never really took any interest. Over a week the pond became murky and the fish were not happy Thank you to Dr Bryony C-Glover and her assistant who came to our rescue. Gave us some pointers on what to do and what not to, most importantly do not over feed the fish because it kills them Dr Bryony is very professional and understanding to my lack of knowledge. I think we have now got to grips with the situation
Very professional, informative, would definitely use this very caring fish doctor again. Hopefully I won't have to. Advice for future treatments to the pond freely given. Also nice to know how accurate my water test kit is.
Quick answers to the questions people ask most.
We provide comprehensive veterinary care for fish, amphibians, reptiles, and other aquatic animals. Our services include health examinations, disease diagnosis and treatment, water quality testing, and emergency care. We also offer consultations on proper aquatic habitat setup and maintenance.
We are open Monday to Friday from 9:00 AM to 6:00 PM, and Saturdays from 9:00 AM to 4:00 PM. We are closed on Sundays, but emergency services may be available by appointment.
Yes, we provide emergency care for critically ill aquatic animals. Please call our main number during business hours or our emergency line after hours for urgent situations.
You can book an appointment by calling our clinic directly or using our online booking system on our website. We recommend booking in advance as appointments can fill up quickly.
Please bring your aquatic pet in an appropriate transport container with some of their tank water. Also bring any previous medical records, medications, and a water sample from their habitat for testing if requested.
We accept most major pet insurance providers for exotic and aquatic animals. Please check with your insurance company to confirm coverage for aquatic veterinary services and bring your policy information to your appointment.
Yes, we treat both indoor aquarium fish and outdoor pond fish including koi and goldfish. We can also provide guidance on pond maintenance, seasonal care, and disease prevention for outdoor aquatic environments.
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CrowdTrust Low volume · weighted down | 5.0 | 1 | 3% | — | ● Not enough data |
I was so pleased to finally talk to a fish expert to get some help for one of my pond goldfish who has been vulnerable and sick off and on for 18 months with a swim bladder/digestive condition. Bryony was extremely helpful and gave me a course of action to help the fish including a change of food (which will benefit the other fish). When it seemed like the fish wasn’t improving I contacted Bryony and again she was very helpful and advised a slight change of tack. The fish is now calm (not gasping for oxygen anymore) and stable, so I am very hopeful for her recovery. I liked that I could have a phone conversation and being able to send photos and videos in advance meant the call was very efficient and we easily covered everything in the 30 minutes. Excellent value for money and Bryony knows her stuff … highly recommend.
A great and professional service from the vet. Bryony arrived fully kitted with high tech equipment, ran initial tank checks along with the fish health check. Very informative session and clear plan of action for helping the fish get better. Couldn't recommend her more!
Dr Bryony is very knowledgeable about koi and every visit to my 10000 gallon pond to check over my fish I learn more about the subject , she always explains all procedures and treatments in advance detailing any options but recommends the best one in her opinion. I would definitely be confident to give her name to any koi keepers as a first class Aquatic vet . I have some beautiful koi and would not trust anyone else !
I can't recommend Bryony more highly. I inherited several outdoor goldfish from my mother, and they've been living very happily in our small outdoor pond for over a decade. When one of them became bloated and clearly unwell, I didn't know what to do - I didn't think I could take the fish to our regular vet. I found London Aquatic Veterinary Services online and really had no idea what to expect or whether it would be worth spending £125 on a home visit, but it really was. Bryony diagnosed the fish with advanced polycystic kidney disease and recommended euthanising it, which she was able to do in a very humane way. Although I was sad about the fish's death, I was very relieved that it didn't have a contagious illness and Bryony reassured me that our other fish are all in good health. She was able to scientifically test the quality of the pond water and reassure me that it's fine. She has also recommended better fish food. I feel a great sense of relief and am also really glad that I have someone I can contact if I have any concerns about our fish in the future.
I was absolutely blown away by how amazing Bryony is! She came to my house to remove a mass that was growing quite fast on my goldfishs head. It was near to his eye and I was so worried it would be a big deal but Bryony immediately put me at ease. She is so knowledgeable and I thought I might be a bit annoying asking so many questions but she didn’t mind at all. It is not everyday that you meet a fish vet so there were a lot of things to ask! The whole experience was fascinating. Bryony talked me through what she would be doing and was very thorough explaining it all. The operation was successful and my darling fishy is recovering extremely well I’m pleased to say! I am SO grateful that I found LAVS. What a wonderful and caring vet Bryony is and such a nice person as well. Can’t thank you enough Bryony! And I recommend your services 100%!
I will just give you a quick back story . Lost 10 fish this spring.September 2021 two thirds of a litre masonry paint in pond. All pumps and K1+ lost. At that time no fish losses due to removing them from problem. Spring 2022 10 fish lost as a result of paint problem spring rise and we think an imbalance of the bacteria in water. Causing long red lesions from rubbing, very angry and soar. Dr Bryony to the rescue. The professional detailed questions and knowledge plus experience that Dr Bryony has at her finger tips has saved the other 26 fish even the most badly affected ones. We are not completely in the clear yet but well on the way. I can not thank Bryony enough for her high level of knowledge and kindness to me, something that is not easy to find when keeping Koi. Top class fish vets do Not grow on trees. Thank you so much Bryony from the bottom of my heart I was desperate and you stepped up. Plus a big thank you from the 26 fish I didn't manage to wipe out. Very warm regards Alison
Bryony came to see our sick koi she was very professional and knowledgeable. I couldn’t recommend her more, she understood how much the fish meant to us. She answered all of our questions and prepped us fully with everything that was going to happen. If we have any fish or pond problems in the future we will definitely contact her again.
Bryony visited me today to deal with a koi with a small lesion on its side. She was very friendly and answered loads of my questions. She explained clearly in advance what she was going to do and then set about things in a very professional manner. She scraped a number of fish and discovered flukes for which she left me medication. The water was tested and I was also left with some friendly bacteria for the pond itself. I intend to have Bryony visit in future just before winter and in the spring, for preventative maintenance. Visiting my pond saves the grief of me putting my fish in a bag and taking to a vet, which is what I have done in the past. I would have absolutely no hesitation in recommending Bryony.
Dr Bryony was amazing. I live overseas so she did an online consultation with me. She figured out exactly what was wrong with my fishies and how to fix it!
We treat a wide variety of aquatic and semi-aquatic animals including freshwater and saltwater fish, frogs, newts, salamanders, aquatic turtles, and axolotls. If you're unsure whether we can help your specific pet, please call to discuss.
Yes, we offer comprehensive water quality testing to help identify potential issues in your aquatic pet's environment. This includes testing for pH, ammonia, nitrites, nitrates, and other important parameters that affect aquatic animal health.
We accept cash, credit cards (Visa, MasterCard, American Express), debit cards, and bank transfers. Payment is typically due at the time of service unless other arrangements have been made in advance.
London Aquatic Veterinary Services is a specialized veterinary practice that focuses on the health and medical care of aquatic animals and fish. The clinic likely provides diagnostic services, treatment, and health consultations for both ornamental and commercial aquatic species. They serve pet owners, aquarium enthusiasts, and potentially aquaculture operations in the London area requiring specialized aquatic veterinary expertise.
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