Ren38578
Ren38578 It was great talking with this amazing lady very kind and sweet Very easy to speak and very helpful lady Thank u

Lyca Mobile NO is a telecommunications provider specializing in international prepaid SIM cards and Pay As You Go services. The company offers customers competitive rates for national and international calls, making it an appealing choice for travelers and individuals seeking affordable communication options. With a focus on simplicity and flexibility, Lyca Mobile's services cater to a diverse customer base, including expatriates and frequent travelers who require reliable connectivity without the commitment of long-term contracts. Customers can easily obtain a prepaid SIM card through the company's website, lyca-mobile.no, which provides various plans designed to meet different communication needs. Lyca Mobile NO aims to facilitate seamless communication across borders, ensuring that users can stay connected with friends and family regardless of their location.
Lyca Mobile receives a largely positive reception, with many customers praising the helpfulness and professionalism of staff, particularly a representative named Edmund, who is frequently highlighted for his exceptional service. Reviewers appreciate his guidance in setting up SIM cards and resolving technical issues, noting that he makes the process easier and more pleasant.
However, there are significant complaints regarding customer service accessibility, with some consumers expressing frustration over long wait times and difficulties in reaching support. Issues with eSIM activation and billing errors also emerge, indicating a need for improvement in these areas. Overall, while many customers enjoy a positive experience with Lyca Mobile, the company faces challenges in customer service responsiveness and technical support.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 235 | 100% | +0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.0 | 2 |
| Sep 24 | 1.0 | 1 |
| Oct 24 | 2.3 | 3 |
| Nov 24 | 4.3 | 6 |
| Dec 24 | 5.0 | 7 |
| Jan 25 | 3.9 | 7 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 3.7 | 9 |
| Apr 25 | 4.4 | 8 |
| May 25 | 5.0 | 5 |
| Jun 25 | 3.6 | 9 |
| Jul 25 | 5.0 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 235 most recent reviews.
“It was a bit of a struggle to get everything working, but the service was solid and I appreciated Edmund's help in ac...”
“Waited for a refund since January never got it”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Carriers.
| Company | Overall | Legit | Service | Website & app | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.0 out of 5 (good) | 1.9 out of 5 (poor) | +7% | 235 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 2.3 out of 5 (poor) | 1.5 out of 5 (poor) | — | 1,060 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 3.8 out of 5 (good) | 50 out of 100 | 3.6 out of 5 (good) | 2.3 out of 5 (poor) | 1.7 out of 5 (poor) | — | 1,060 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | 3.5 out of 5 (good) | — | — | 1,060 |
Bottom line: Lyca Mobile NO is #2 of 5 on overall rating in this group. On refunds, Maya Mobile scores higher (4.0 vs 1.9).
235 reviews of Lyca Mobile NO. Filter by what matters to you.
Ren38578 It was great talking with this amazing lady very kind and sweet Very easy to speak and very helpful lady Thank u
Great service by ALJON. Have got required info to process further.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Roma was patient and attentive to all my enquiries, she was very helpful to solve the issue I had with my line.
Mark is a Great CC Rep... Really appreciated his help throughout this process of Internet settings and its done.. Thank you Mark..
VERY GOOD TKS
titus@lycamobile38592
soddisfatto grzia anna
very good helped me out with my sim card Rea
I had a problem transferring my PAC I spoke to Chelsea who sorted it out with out a making a fuss well done
Guys do not be fooled by this company (Lyca Mobile). The worse experience I have had with this company. I ordered a sim card for £19 unlimited data/calls and text on the 24th of August and till date I am still waiting for the sim to arrive. I spoke to the help desk provided on their website, but guess they were unable to trace my order but payment was taken from my card/account. I spoke to a few friends who use them to call home (India), the gave me a customer service email address but you probably have guessed the answer no reply, I wrote a another email a week later, I got a reply after few days that they will investigate and revert NO REPLY. I wrote two more emails and finally gave up and called my BANK who instantly refund my payment of £19 in my account today. This means no the Bank will be chasing LYCA for their refund is this fair absolutely not acceptable. PLEASE PLEASE NEVER USE THIS PROVIDER FOR WHAT EVER REASON....AVOID THEM AS MUCH AS POSSIBLE. In my point of view collect money from and benefit another client with cheap tariffs and you could be on of them like I am. It has taken me nearly 4 weeks to get my money ... thanks to my bank who made this possible within the hour...Thank you UK Bank and proper Laws in place!
Hi Albert you responded as following : Reply from Lycamobile 20 minutes ago Dear Mr KAMLESH, We understand that you experienced an issue with billing , and we are sorry about that. However, the review here has been posted in the wrong domain of Norway. We therefore request that you may post the review in the respective domain suitable for the product used. If the product used in indeed a Lycamobile Norway number, then please provide more details about the Norway number, so that we can investigate and resolve the issue for you. Regards, Albert Lycamobile team I have not rang Norway number there seems something is not right at your end - I am not happy with your response we have lost many credits to date
Lyca Mobile NO is a telecommunications provider specializing in international prepaid SIM cards and Pay As You Go services. The company offers customers competitive rates for national and international calls, making it an appealing choice for travelers and individuals seeking affordable communication options. With a focus on simplicity and flexibility, Lyca Mobile's services cater to a diverse customer base, including expatriates and frequent travelers who require reliable connectivity without the commitment of long-term contracts. Customers can easily obtain a prepaid SIM card through the company's website, lyca-mobile.no, which provides various plans designed to meet different communication needs. Lyca Mobile NO aims to facilitate seamless communication across borders, ensuring that users can stay connected with friends and family regardless of their location.
This profile hasn't been claimed by the business owner.