Marianne Sherlotte var veldig hjelpsom…
Marianne Sherlotte var veldig hjelpsom hvordan å bruke SIM-kortet mitt. Tusen takk!

Lyca Mobile NO is a telecommunications provider specializing in international prepaid SIM cards and Pay As You Go services. The company offers customers competitive rates for national and international calls, making it an appealing choice for travelers and individuals seeking affordable communication options. With a focus on simplicity and flexibility, Lyca Mobile's services cater to a diverse customer base, including expatriates and frequent travelers who require reliable connectivity without the commitment of long-term contracts. Customers can easily obtain a prepaid SIM card through the company's website, lyca-mobile.no, which provides various plans designed to meet different communication needs. Lyca Mobile NO aims to facilitate seamless communication across borders, ensuring that users can stay connected with friends and family regardless of their location.
Lyca Mobile receives a largely positive reception, with many customers praising the helpfulness and professionalism of staff, particularly a representative named Edmund, who is frequently highlighted for his exceptional service. Reviewers appreciate his guidance in setting up SIM cards and resolving technical issues, noting that he makes the process easier and more pleasant.
However, there are significant complaints regarding customer service accessibility, with some consumers expressing frustration over long wait times and difficulties in reaching support. Issues with eSIM activation and billing errors also emerge, indicating a need for improvement in these areas. Overall, while many customers enjoy a positive experience with Lyca Mobile, the company faces challenges in customer service responsiveness and technical support.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 235 | 100% | +0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.0 | 2 |
| Sep 24 | 1.0 | 1 |
| Oct 24 | 2.3 | 3 |
| Nov 24 | 4.3 | 6 |
| Dec 24 | 5.0 | 7 |
| Jan 25 | 3.9 | 7 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 3.7 | 9 |
| Apr 25 | 4.4 | 8 |
| May 25 | 5.0 | 5 |
| Jun 25 | 3.6 | 9 |
| Jul 25 | 5.0 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 235 most recent reviews.
“It was a bit of a struggle to get everything working, but the service was solid and I appreciated Edmund's help in ac...”
“Waited for a refund since January never got it”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Carriers.
| Company | Overall | Legit | Service | Website & app | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.0 out of 5 (good) | 1.9 out of 5 (poor) | +7% | 235 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 2.3 out of 5 (poor) | 1.5 out of 5 (poor) | — | 1,060 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 3.8 out of 5 (good) | 50 out of 100 | 3.6 out of 5 (good) | 2.3 out of 5 (poor) | 1.7 out of 5 (poor) | — | 1,060 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | 3.5 out of 5 (good) | — | — | 1,060 |
Bottom line: Lyca Mobile NO is #2 of 5 on overall rating in this group. On refunds, Maya Mobile scores higher (4.0 vs 1.9).
235 reviews of Lyca Mobile NO. Filter by what matters to you.
Marianne Sherlotte var veldig hjelpsom hvordan å bruke SIM-kortet mitt. Tusen takk!
Guru, very helpful and resolved my issue instantly. Great service I am very satisfied
Muthu kumar very helpful and the person and company
Very helpful customer service from Fidel (38755) thank you
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Ich habe Unterstützung gesucht, weil meine Sim-Karte das Netz nicht gefunden hat. Herr David hat mich beraten. Er hat das sehr gut gemacht. Ich danke ihm vielmals
I just spoke to one of lycamobile agent in live chat. Marianne Sherlotte is so helpful and very responsive. She give every details that you will ask her. Thank you so much.
For det første vil de ikke, at kunder rater dem på Trustpilot. For det andet så kan jeg godt forstå dem. De driver lidt useriøst kunde service. Norsk domæne skriver til dem på norsk og de svare på engelsk. En ting som det norske folk er lidt optaget af er deres" kodebrikke Digitalt på Telefonen" som de ikke understøtter og ej heller kommer til i fremtiden. Det er nok lige så meget BankId som har sat en barriere op med sikkerhedskrav alle telefon net udbyder ikke kan følge. Der er så heller ikke nogen steder man kan finde hvem/hvilke net der gør det. Ej heller hos BankId
Eg nettop å snakket med ei kundeservice som heter katerina, hun snakket veldig dårlig norsk. Jeg var forbanna at hun slutte samtaler når jeg prøve å få hjelp fra henne om refundering. Også hun skrike på meg. Hvorfor du ansette henne til å jobbe som kundeservice? Hvis hun gjøre sånn med kunde. Dere må sparken henne det er veldig dårlig gjort. Jeg skal aldri bruke lycamobile simkort og skal jeg si til alle at dere har veldig dårlig system og kundeservice.
Enkel og god påfylling Det virker upåklagelig.
Hayne is very efficient and polite. 5 stars for your service.
Mistet jeg mitt gamle simkort og en kundeservice som hjelpe meg å overføre det fra igår til ny simkort. Tusen takk for kjæmpe god service.
Rask og tilfredsstillende tjenester takk.
Veldig fornøyd med service!
Lyca Mobile NO is a telecommunications provider specializing in international prepaid SIM cards and Pay As You Go services. The company offers customers competitive rates for national and international calls, making it an appealing choice for travelers and individuals seeking affordable communication options. With a focus on simplicity and flexibility, Lyca Mobile's services cater to a diverse customer base, including expatriates and frequent travelers who require reliable connectivity without the commitment of long-term contracts. Customers can easily obtain a prepaid SIM card through the company's website, lyca-mobile.no, which provides various plans designed to meet different communication needs. Lyca Mobile NO aims to facilitate seamless communication across borders, ensuring that users can stay connected with friends and family regardless of their location.
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