It was such a good conversation with…
It was such a good conversation with Edmond. Step by step helping me through my mobile swap process. So cool and humble. He served me so well. I wish you the very best Edmond

Lyca Mobile NO is a telecommunications provider specializing in international prepaid SIM cards and Pay As You Go services. The company offers customers competitive rates for national and international calls, making it an appealing choice for travelers and individuals seeking affordable communication options. With a focus on simplicity and flexibility, Lyca Mobile's services cater to a diverse customer base, including expatriates and frequent travelers who require reliable connectivity without the commitment of long-term contracts. Customers can easily obtain a prepaid SIM card through the company's website, lyca-mobile.no, which provides various plans designed to meet different communication needs. Lyca Mobile NO aims to facilitate seamless communication across borders, ensuring that users can stay connected with friends and family regardless of their location.
Lyca Mobile receives a largely positive reception, with many customers praising the helpfulness and professionalism of staff, particularly a representative named Edmund, who is frequently highlighted for his exceptional service. Reviewers appreciate his guidance in setting up SIM cards and resolving technical issues, noting that he makes the process easier and more pleasant.
However, there are significant complaints regarding customer service accessibility, with some consumers expressing frustration over long wait times and difficulties in reaching support. Issues with eSIM activation and billing errors also emerge, indicating a need for improvement in these areas. Overall, while many customers enjoy a positive experience with Lyca Mobile, the company faces challenges in customer service responsiveness and technical support.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 235 | 100% | +0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.0 | 2 |
| Sep 24 | 1.0 | 1 |
| Oct 24 | 2.3 | 3 |
| Nov 24 | 4.3 | 6 |
| Dec 24 | 5.0 | 7 |
| Jan 25 | 3.9 | 7 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 3.7 | 9 |
| Apr 25 | 4.4 | 8 |
| May 25 | 5.0 | 5 |
| Jun 25 | 3.6 | 9 |
| Jul 25 | 5.0 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 235 most recent reviews.
“It was a bit of a struggle to get everything working, but the service was solid and I appreciated Edmund's help in ac...”
“Waited for a refund since January never got it”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Carriers.
| Company | Overall | Legit | Service | Website & app | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.0 out of 5 (good) | 1.9 out of 5 (poor) | +7% | 235 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 2.3 out of 5 (poor) | 1.5 out of 5 (poor) | — | 1,060 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 3.8 out of 5 (good) | 50 out of 100 | 3.6 out of 5 (good) | 2.3 out of 5 (poor) | 1.7 out of 5 (poor) | — | 1,060 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | 3.5 out of 5 (good) | — | — | 1,060 |
Bottom line: Lyca Mobile NO is #2 of 5 on overall rating in this group. On refunds, Maya Mobile scores higher (4.0 vs 1.9).
235 reviews of Lyca Mobile NO. Filter by what matters to you.
It was such a good conversation with Edmond. Step by step helping me through my mobile swap process. So cool and humble. He served me so well. I wish you the very best Edmond
Edmund was very patient and helpful swapping to a new eSim on my plan. Thanks Edmund!
Great customer help received by MS. JAENA. I really appreciate the service.
Edmond help me with my problem now everything is working.🫰🫰
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Edmond was really helpful and kind with my lycamobile assistance
Thanks Lyca for your good assistance especially to your staff Edmund. Very accommodating.
Jeg skrev en anmeldelse for en uke siden, og fikk et svar fra Lycamobile her på Trustpilot om at de ville prioritere saken min og ba meg kontakte dem på e-post. Men de ignorerer meg fullstendig. Til tross for at jeg har fulgt opp i over tre uker, har jeg ikke fått noe svar eller hjelp. Det virker som om de kun svarer offentlig for å gi inntrykk av god kundeservice, men i realiteten gjør de ingenting med saken. Det er viktig at andre er klar over hvordan de behandler kundene sine.
Edmond var veldig hjelpsom. Jeg hadd mange spørsmåler men han lyttet til meg og svarte. Jeg ønsket å bytte sim kortet mitt og han hjalp så mye. Tusen takk Edmond:) Mvh, Luc
Edmund is superhelpful. He was very patient as well. Thanks.
Edmon really try hard to solve my esim, also spend time showing and explaining me how to fix that.
Edmond great guy! Helped me with a refund like a pro
I had few issues with eSim configuration and customer rep Admond was so helpful in resolving the issues
Edmund was absolutely fantastic! His warm attitude, quick responses, and genuine care turned a simple interaction into a delightful experience. Thanks for making customer service feel personal and exceptional.
Regningen kom på lørdag og ble ikke trukket momentant, og det kom heller ingen varsel om dette. På søndag da jeg skulle fikse dette så hadde de slettet abonnementet mitt slik at at jeg måtte opprette et nytt, Jeg blir ikke å opprette et nytt. De gir ingen klar oversikt over forbruk heller. Jeg trodde Onecall var scammy... Lyca er rent oppkast.
Bra kundeservice!
It was a very bad idea to order a SIM card from them. The service is terrible - the SIM card has been on its way for 11 days now. I’ve called customer support twice, and each time they tell me it has been sent. They initially said it would take 5 business days, a maximum of 7, but 11 days have already passed, including 7 business days.
Finally I have my Lyca simcard blocked for sometime. One bandit is using my number on whatsup somewhere in the world and asking for money from my Contacts. I dont know where this guy/ lady is. Apparently i own the simcard and i use it actively on calls but not whatsup. The world is rotten.Thank you to Sir Edmond for helping me through this process. I have writen emails to whatsup to take action but no reply todate. Good job sir Edmond for the good customer service. Very professional guy👌🏾
Lyca Mobile NO is a telecommunications provider specializing in international prepaid SIM cards and Pay As You Go services. The company offers customers competitive rates for national and international calls, making it an appealing choice for travelers and individuals seeking affordable communication options. With a focus on simplicity and flexibility, Lyca Mobile's services cater to a diverse customer base, including expatriates and frequent travelers who require reliable connectivity without the commitment of long-term contracts. Customers can easily obtain a prepaid SIM card through the company's website, lyca-mobile.no, which provides various plans designed to meet different communication needs. Lyca Mobile NO aims to facilitate seamless communication across borders, ensuring that users can stay connected with friends and family regardless of their location.
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