Lyka Pet Food is a pet food company that specializes in producing food products for dogs and cats. The company focuses on creating nutritionally balanced meals and treats designed to meet the dietary needs of domestic pets. Lyka likely offers various product lines that cater to different pet sizes, ages, and dietary requirements.
Lyka Pet Food receives overwhelmingly positive feedback from customers, with many praising the quality of the food and the satisfaction of their pets. Reviewers highlight that even the fussiest eaters have taken to Lyka's meals, noting improvements in their dogs' health and enthusiasm at mealtime.
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The efficient service and clear communication are also frequently commended, with quick delivery times enhancing the overall experience. However, some consumers express concerns about customer care, citing issues with order adjustments and responsiveness. A few negative reviews question the authenticity of the ratings, suggesting skepticism about the company's credibility. Despite these criticisms, the majority of feedback reflects a strong satisfaction with Lyka's products and services. Overall, Lyka Pet Food is viewed positively by most customers.
Each source counts by its number of reviews. Only reviews written by people are scored.
Why sources differ: Sources agree: every scored source rates this company within 0.1 of the others.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
1,060
98%
4.9 / 5 overall
=
1,077 reviews across 2 scored sources
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2025.
Last 3 months
4.9▲ 0.2
12-month avg
4.8
All-time
4.9
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Dec 24
4.9
59
Jan 25
5.0
50
Feb 25
5.0
66
Mar 25
4.6
23
Apr 25
4.7
13
May 25
4.9
12
Jun 25
4.7
42
Jul 25
4.6
31
Aug 25
5.0
10
Sep 25
—
0
Oct 25
—
0
Nov 25
4.9
60
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 484 positive reviews
Easy to use20%
96 mentions
Delivery18%
88 mentions
Customer service12%
57 mentions
Quality11%
55 mentions
“Its covenant and easy”
On “Easy to use” · Nov 24, 2025
Top complaintsof 13 negative reviews
Customer service38%
5 mentions
Delivery23%
3 mentions
Scam15%
2 mentions
Response time15%
2 mentions
“Excuses from customer support are to blame my location being in WA and to blame the company that they use to deliver”
On “Customer service” · Jun 17, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Animals & Pets.
Overall rating and review count for this company and similar companies
I always thought that my little pomchi was a fussy eater and had major issues with digestion like vomiting and diarrhoea. Until I fed him Lyka.
He took to it straight away and all his digestive issues disappeared from his first bowl. Which he now licks after he finishes his meal.
Couldn’t be happier 🐾🖤
Trusting someone to cook kor our dogs was a big step for us.
We've been making our dog food for years and found that using LYKA allowed us more time in our lives. We didn't know who to trust and we trusted your company to look after our dogs health.
Lyka is so convenient. Three weeks worth of meals stack neatly in our freezer. We pull one out each night for the next day.
Bucks absolutely loves the variety and licks his bowl until it’s completely clean.
The transition from home cooked food to Lyka has been very easy. I’ve noticed Lyka is cheaper than the home cooked food we were giving him.
It’s also lower in fat than the home cooked food. Knowing he is getting the right portion size is peace of mind. Perfect for keeping the weight off our three legged senior boy.
Lyka specializes in fresh, human-grade pet food made with natural ingredients. We offer customized meal plans for dogs and cats based on their specific nutritional needs and preferences.
How do I place an order with Lyka Pet Food?
You can place orders through our website or mobile app by creating a pet profile and selecting a meal plan. Orders can be scheduled for regular delivery or placed as one-time purchases.
What are your delivery areas and schedules?
We deliver to most major cities and surrounding areas. Delivery schedules vary by location, with most areas receiving deliveries 2-3 times per week to ensure freshness.
How should I store Lyka pet food?
Our fresh pet food should be stored in the refrigerator and used within 4-5 days of delivery. Unopened portions can be frozen for up to 3 months for extended storage.
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Can I customize my pet's meal plan?
Yes, we offer personalized meal plans based on your pet's age, weight, activity level, and dietary restrictions. You can modify preferences and portions through your account dashboard.
What is your return and refund policy?
We offer a 100% satisfaction guarantee on your first order. If you're not satisfied, contact us within 7 days for a full refund or replacement.
How do I contact Lyka Pet Food customer service?
You can reach our customer service team via email, phone, or live chat on our website. We typically respond to inquiries within 24 hours during business days.
Are Lyka meals suitable for pets with allergies or special dietary needs?
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Finally found a meal that my fussy, slightly overweight dachshunds will eat.
They love the new more chunky style and especially the Chicken, Beef & Roo flavours.
Great pouch sizes so there is no wastage.
I do give them a mix of 2 flavours each night.
Stools are definitely firmer and they seem more active.
My girls have been on it now for about 6 months.
We’ve served our cavoodle Lyka meals for 4 months now, and we swear, we have a different dog now!
Prior to these meals, for all of his almost-eight years of life, Charlie suffered terribly from an upset tummy. We had to be very careful with what we ate, but even the foods we found were safe with him would end up needing to change within a few weeks too. His stomach was just so sensitive, and it was such a shame, because Charlie seemed miserable with what we were giving him. He’d always look to us when we put his bowl down, as if to say “is that it?”
That, and his sensitive skin, however, is thankfully a thing of the past.
Lyla has given Charlie a new lease on life. In addition to allowing him to actually be able to stomach something other than kibble, he’s expressing excitement for his mealtimes - and hand on heart, he’s not had a single accident since we made the switch!
Charlie loves the meals that Lyka specifically recommended for his problems, and we love giving them to him. He’s a changed dog, with also the nicest coat, and we are so thankful to this service for helping him be so happy and healthy.
It goes without saying, we recommend!
My doggy has a sensitive tummy and I am finding the switch to Lyka a very positive one. I'm noticing less rust staining around her eyes and muzzle (she's a cream coloured dog) already and it's been less than a month!
Our dog has allergies, we have cooked her food for two years and after having a baby it was too much to keep doing. Lyka has been the perfect change, I know she isn’t getting any foods she is allergic to and she loves it. I find the quantity lasts over a number of feeds!
My dog loves this food! He's not the biggest fan of the smoother textured varieties but he can't enough of the chunky varieties like chicken, kangaroo and beef. I recommend this for fussy eaters like my boy.
Dexie just can’t wait to have her meal (that never happened before although I have prepared the food with vet’s advice). The food prepared by Luke is nourishing and fresh. People assisting with orders or any questions/requests are so helpful and professional. The delivery is great.
We left our Yorkie for 10 days going on…Ricky's transition
We left our Yorkie for 10 days going on holiday. We left her usual food but their dogs ate Lyka. On our return they told us that she had scoffed their Lyka food. After reading up on the health benefits we switched to Lyka ourselves and she is thriving.
My senior Weimaraner loves it and it doesn’t upset his belly. It was an easy transition from raw feeding due to his old age and digestion issues, and he is still able to enjoy all different flavors with Lyka. We are grateful that Emily and the team take so much pride combining great ingredients and sustainable packaging.
I have a dog with environmental allergies. At the end of summer her paws were bare of fur & inflamed. Despite being on Apoquel & low allergy food. And she had lots of steroids & antibiotics. After about 4 weeks of being on Lyka the inflammation subsided & the fur on her paws started to grow back. She loves all her food. I sometimes take care of friends dogs, they don't want their kibble when they smell my dogs Lyka meal.
My 2 puppers are super excited everyday for their meal, each day they have something different so they're never fussy at meal time anymore. Miss Millie does her little dance, whilst master Ace is ever the gentleman and awaits his meal being placed on his mat. Both bowls are licked clean after every meal.
Since my dog has been on Lyka, her coat is shinier, her eyes are brighter, her digestion is better, and her energy levels have improved. She has also lost a few extra kilos she was carrying.
Poppy suffers from Cushings disease and has been put on a strict diet, helped by natural medicine. He has improved greatly since Lyka. So much so, there is no sign of the disease! The vet supports Lyka and has said that the food has contributed to his good health. Thank you! You should know that you have actually gone a long way to saving a life!
All good so far. I have 1 fussy eater but she is now eating it willingly, due to some healthy competition and realising if she didn't eat it, her mother would. Have been able to feed my dogs half bowl n delay next delivery. Only did this due to $$$ constraints atm.
Yes, we offer specialized recipes for pets with food allergies, sensitivities, or specific dietary requirements. Our team can help create a custom meal plan based on your vet's recommendations.
How much does Lyka pet food cost?
Pricing varies based on your pet's size, meal plan, and delivery frequency. You can get an accurate quote by entering your pet's details on our website for a personalized estimate.
About Lyka Pet Food
Lyka Pet Food is a pet food company that specializes in producing food products for dogs and cats. The company focuses on creating nutritionally balanced meals and treats designed to meet the dietary needs of domestic pets. Lyka likely offers various product lines that cater to different pet sizes, ages, and dietary requirements.