Long time user
Macros website is super easy to navigate. Love the flexibility of pausing my subscription as needed. These aren’t typical meal prep meals, they are so delicious and have so much variety.

Macros is an Australian-based meal delivery service specializing in healthy ready-made meals. Catering to a wide range of dietary needs, the company offers chef-designed and nutritionist-approved meal plans that are delivered directly to customers' doors. With a focus on convenience, Macros provides meal options that are packed with fresh ingredients and nutrients, helping individuals to maintain their health goals without the hassle of meal preparation. The service is available to customers across over 1,900 postcodes in Australia, with delivery options that can arrive in as little as three days in metropolitan areas. Macros also offers curated meal packs, allowing consumers to select meals that suit their preferences, making it an ideal choice for busy individuals and families looking to simplify their meal planning while enjoying nutritious food.
Macros receives a mix of feedback from consumers, with many praising the quality and taste of the meals, particularly those focused on high protein and low-fat options. Reviewers appreciate the variety offered, with some noting specific dishes like the baked Korean chili chicken as particularly enjoyable.
However, significant complaints arise regarding customer service and delivery issues. Many customers report problems with orders not arriving, lack of communication from the company, and difficulties in managing subscriptions that were not clearly communicated. While some find the meals worth the price, others criticize the overall experience due to these service-related issues. Overall, while Macros has its strengths in meal quality, the persistent service complaints detract from the overall customer experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 406 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.5 | 2 |
| Sep 24 | — | 0 |
| Oct 24 | 1.0 | 5 |
| Nov 24 | — | 0 |
| Dec 24 | 3.0 | 3 |
| Jan 25 | 3.5 | 2 |
| Feb 25 | — | 0 |
| Mar 25 | 4.0 | 1 |
| Apr 25 | 1.0 | 1 |
| May 25 | 1.0 | 1 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 406 most recent reviews.
“I subscribed to Macros for approx 6 months”
“The customer service felt impersonal and dismissive, and I did not feel valued as a customer at any stage”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 100 out of 100 | 3.2 out of 5 (fair) | 2.8 out of 5 (fair) | 3.9 out of 5 (good) | — | 406 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: Macros is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 2.8).
406 reviews of Macros. Filter by what matters to you.
Macros website is super easy to navigate. Love the flexibility of pausing my subscription as needed. These aren’t typical meal prep meals, they are so delicious and have so much variety.
I was really enjoying their subscription and meals. However, I recently moved to a different suburb and it all changed. 2 of my orders were not delivered, after which I canceled the subscription. They still haven't provided a reason, even though I have asked multiple times. On top of that, it's going to be almost a month and I still haven't received my money back. I am having to email them every week just to hear back that they are expediting the matter with their "senior team". This has turned into a really terrible and pathetic experience.
I am very happy to have found Macros. Firstly their website and user experience is very enjoyable. Clear information and photographs of the meals, and numerous meal plans including the quantity. Provide a broad variety of meals, with new ones regularly added. The company strives for improvement. A couple of instances some issues with the delivery, hence four stars only.
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Delivery is consistent and on time. Food is great, might take a couple of weeks to find the meals you most enjoy. Regular new additions to the menu are nice. Another good feature is to skip weeks or change number of meals per week, weekly. This flexibility is appreciated and does not make you feel committed or locked in to any contracts.
Meals are great, the best I've tried so far
The meals are surprisingly good, not over salted, and taste like home cooked meals. It’s a great option for our family with one gym junky son and another who is severely ADHD affected and very underweight because of his terrible self care. I’m a single parent and after making all the meals for a diverse family for 20 years I stopped having the will power to cook. This has been a godsend. I’d like to see more gluten free dairy free vego options for me but overall it seems great for the boys.
I am loving the convenience, the 10 meal deal gives my husband and I lunch every week day. The sizing I thought were small to start with, but as my stomach has adjusted to the meal sizes I am full till dinner and not over eating. I have tried all meals and have enjoyed everyone, the fettuccini with garlic and chilli prawns is a favourite
Good variety, very convenient, appreciate the nutritional details on label. Suggestion for more vegetarian options. Also suggestion for cashews to not be used in cheesy dishes, as I have an allergy. Also if chicken can be more consistent, sometimes good, sometimes bad and dry.
I have bilateral arm injuries so have been trying many meal delivery services as I am unable to cook for myself for many months. The variety and meal selection with Macros is my favourite. Also the packaging is much easier to open than others. The meals are tastier, fresher and I feel the protein serving size is more accurate/substantial than other brands. Overall I am very happy with Macros.
Some really yummy meals, super convenient and lots of variety. My only complaint is they discontinued some of the meals I really liked!
Have purchased Macros for the past month and am very happy with the overall experience. The food is excellent, there is a large variety to choose from, its easy to change plans, which I have done a couple of times. Delivery is on time and cold. Live a busy life and was tired of eating unhealthy with quick food and take away, now hubby & I are eating healthy and portion controlled, currently ordering the Diet Plan with low calorie and low carbs. Its actually working out cheaper than buying and cooking. I would highly recommend trying it out.
Macros is an Australian-based meal delivery service specializing in healthy ready-made meals. Catering to a wide range of dietary needs, the company offers chef-designed and nutritionist-approved meal plans that are delivered directly to customers' doors. With a focus on convenience, Macros provides meal options that are packed with fresh ingredients and nutrients, helping individuals to maintain their health goals without the hassle of meal preparation. The service is available to customers across over 1,900 postcodes in Australia, with delivery options that can arrive in as little as three days in metropolitan areas. Macros also offers curated meal packs, allowing consumers to select meals that suit their preferences, making it an ideal choice for busy individuals and families looking to simplify their meal planning while enjoying nutritious food.
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